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Rating: 3 out of 5
Shipping takes too long , and one item was not delivered ! Here we were not informed! Well was amount of this immediately refunded.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 3 and 4 stars
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Rating: 1 out of 5
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Rating: 4 out of 5
Good product. Good quality
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Rating: 1 out of 5
Worthless company. No response to questions about where order stays. No response to asking for your money back. To me these are scammers. Do not buy from this company is my advice.
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Response from HEADICT
Dear, Thank you for your order. Your package is waiting for you at the selected pickup point. We've replied to all of your messages the first on May 1st and the second on May 3rd but our replies may be in your spam folder! All the information has been provided to you. If the package is not collected from the pickup point within 7 days it will be returned to us and we can only issue a refund upon receipt of the package. We remain at your disposal and wish you a pleasant day. Kind regards Headict Team.
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Rating: 1 out of 5
24-04-2024 ordered a hat for 50.89. Haven't received anything yet. Try to contact via email to either still get delivered or my money back. No response. They are scammers. People I advise NOT to buy anything from Headict.
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Response from HEADICT
Dear, Thank you for your order. Your package is waiting for you at the selected pickup point. We've replied to all of your messages the first on May 1st and the second on May 3rd but our replies may be in your spam folder! All the information has been provided to you. If the package is not collected from the pickup point within 7 days it will be returned to us and we can only issue a refund upon receipt of the package. We remain at your disposal and wish you a pleasant day. Kind regards Headict Team.
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Rating: 4 out of 5
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Rating: 4 out of 5
Great delivery and wonderful quality! However the beret that had discount had some wear ( moths?) spots. I would have liked to have known that earlier.
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Response from HEADICT
Dear, Thank you for your order. All the items we have in stock remain in their original packaging. We do not have a showroom or a store; the items are unpacked from the boxes only for shipping. Our premises are obviously maintained to prevent any destructive pests. If your hat has a defect please do not hesitate to contact customer service at the following address: [email protected] We remain at your disposal and wish you a pleasant day. Kind regards Headict Team
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Rating: 4 out of 5
4,9 / 5 Nice choice and beautiful creations. There was a bug in my order BUT customer service handled it well... it just took longer than expected.
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Rating: 4 out of 5
Delivery was fast, from France. Disadvantage is that you have to pay for return shipping yourself and that costs easily more than 10 euros. This is also stated on the site, but actually you do not take that into account. Unfortunately, own fault. Delivery goes to a GLS delivery and is then free. Have it delivered at home, then you pay extra. In short, read the conditions well.
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Rating: 3 out of 5
The app is not customer-friendly compared to others, partly because I am not French-speaking. You have to reset the translation every time.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
I still haven't received my order after 20 days.
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Rating: 4 out of 5
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Rating: 4 out of 5
n9oweG
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Excellent work
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
excellent service
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Rating: 4 out of 5
Responsive, compliant product and excellent delivery time
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Rating: 1 out of 5
Ordered two weeks ago, nothing received yet
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Response from HEADICT
Dear, Your parcel is available at the selected pickup point. Feel free to contact us at [email protected] to obtain your tracking link for your order and the address of the pickup point. We remain available for any information and wish you a pleasant day. Kind regards, Headict Team
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Rating: 1 out of 5
I thought I was getting a product made in France, but that's not the case, so I'm disappointed.
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Response from HEADICT
Hello, thank you for your order. First of all, we would like to inform you that Barts Amsterdam is a brand of Dutch origin. As retailers of this brand, we are able to provide information on the origin and manufacture of the products we offer. If you need to know the country of manufacture, please contact us directly at [email protected]. We'll be happy to provide you with all the information you need. We wish you a pleasant day. Sincerely, The Headict team
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Rating: 3 out of 5
So I received the package but a little on top there is a white spot in front of the cap that spoils the model a bit.
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Response from HEADICT
Hello, I'm sorry to hear that there is a stain on the model you received. In the event of non-conformity or defects on the order, please do not hesitate to contact our customer service department directly at the following address: [email protected]. We wish you a pleasant day. Sincerely, Headict Team.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Service and product quality
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Rating: 4 out of 5
Order respected, writing and color thank you the rendering is top! On the other hand, it's true that the price is excessive as always.
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Rating: 4 out of 5
Fast delivery. One star deduction for the choice of delivery options.
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Rating: 4 out of 5
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Rating: 1 out of 5
Ho ordinato due articoli e me ne avete consegnato altri. Ho scritto al servizio clienti e nessuno mi ha risposto. Servizio pessimo
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Response from HEADICT
Dear, The item you ordered has been dispatched and delivered on time. You contacted us regarding this order and we provided all the necessary details you needed. Maybe the mail is in your spam folder. We have also attached your invoice. If you need any further information we remain available at the following address: [email protected]. We wish you a pleasant day. Best Regards Headict Team
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Rating: 4 out of 5
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Rating: 4 out of 5
Slightly long delivery time
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
Filter options are not good for me. Return shipping at own expense and with 10 working days processing time. 1 hat arrived without a label. Plus point Large selection on the site.
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Rating: 4 out of 5
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Account suspended
Cette attestation de confiance n'est plus disponible.