Satisfactory first purchase from Headict, although I'm a little disappointed by a small flaw on the top of the cap. Not serious, but the defect is very visible and could have been corrected before shipping.
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Response from HEADICT
Thank you for your order. In the event of a fault, please contact our customer service department at [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
I'm a bit disappointed with the product because the wool hat I ordered has a big snag on both the front and the back. It was for my boyfriend's birthday so I didn't have time to send it back...
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Response from HEADICT
Hello, Thank you for your comment. Please contact our customer service department at [email protected] Thank you in advance, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
The article meets my expectations
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A
Acheteur Vérifié
Rating: 4 out of 5
Good delivery and service
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A
Acheteur Vérifié
Rating: 3 out of 5
the color of the cap does not match the description and the photo... product designated black linen, so you expect black and it's really gray after sending back the first model that did not match the size I give up...
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A
Acheteur Vérifié
Rating: 4 out of 5
well
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A
Acheteur Vérifié
Rating: 4 out of 5
Very nice quality item delivered on time thank you
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V
Verifizierter Käufer
Rating: 4 out of 5
Sorry but back then when you used yupoong caps for personalization it was better. I don't find your house caps as valuable as the yupoong and at 47 for a stick cap it should look valuable. Personal opinion sorry.
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Response from HEADICT
Hello, thank you for your personal opinion. Our custom caps are all high-quality caps. Other customers prefer the Headict caps. A personalized cap with 3D embroidery costs 35. As you have selected 3 embroideries, the price is 47. Best regards from the Headict team.
A
Acheteur Vérifié
Rating: 3 out of 5
More colors to choose from.
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A
Acheteur Vérifié
Rating: 4 out of 5
Hello, the product was very beautiful unfortunately too big for me. So I sent it back. However, I have no follow-up e-mail to let me know that you have received my return and that you can proceed with the refund :/.
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A
Acheteur Vérifié
Rating: 4 out of 5
good set but site needs to be improved for products
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A
Acheteur Vérifié
Rating: 4 out of 5
One of my favourite sites. Good products, 2 hats and a cap purchased to date. One wish? That it continues.
thank you
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A
Acheteur Vérifié
Rating: 4 out of 5
Thanks to Lucas in customer service for his attention and advice.
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V
Verifizierter Käufer
Rating: 3 out of 5
No response for a long time after ordering. Delivery with DPD always leads to problems. DHL is better.
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Response from HEADICT
Hello, as noted on our site, it takes about 14 days as we have to order the hat from Stetson. After 7 days you inquired and received information within a few hours. The hat was sent 9 days after ordering. It was delivered by DPD within 3 days. Best regards from the Headict team.
A
Acheteur Vérifié
Rating: 4 out of 5
The designations of the various models are sometimes incomplete (in my case, the gavroche cap), and I had to go to the manufacturers' websites several times to compare, see which collection it was, etc... Otherwise, the site is top-notch
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G
Geverifieerde koper
Rating: 3 out of 5
The hat was well received. It was unfortunately too big, we had not anticipated this. Returns are very poorly arranged. First, it already costs 9 euros. Second, discounted items may not be returned. So now we are stuck with a hat. A hat webshop should (emphatically) give the opportunity for easy returns. A hat has to fit. You can't tell that from a picture. So NEVER again Headict.
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A
Acheteur Vérifié
Rating: 4 out of 5
The first order was delivered damaged, in fact, the hat was badly put on, so the headband had arrived crumpled. After contact with the sav, and photo, the return was taken care of and a replacement of the hat with a better packaged return. Thank you Headict.
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G
Geverifieerde koper
Rating: 3 out of 5
Still ended up paying a lot for the cap. Shipping costs, again the costs for the exchange, and then you search the internet and you see that other suppliers are much cheaper with the same product. So next time I will have to be more careful where I place an order.
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A
Acheteur Vérifié
Rating: 4 out of 5
on time, good quality
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A
Acheteur Vérifié
Rating: 4 out of 5
Delivered on time Nothing to say
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V
Verifizierter Käufer
Rating: 4 out of 5
Size is getting smaller and smaller
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G
Geverifieerde koper
Rating: 4 out of 5
Cap turned out super cool. Delivered within a week.
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G
Geverifieerde koper
Rating: 4 out of 5
Product was nice and in good condition. Delivery time was as indicated.
The box however was not, the website indicated the hat would be delivered in a nice Stetson box, however it was delivered in a bare, plain cardboard box. Too bad
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A
Acheteur Vérifié
Rating: 3 out of 5
Perfect cap, nothing to say
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A
Acheteur Vérifié
Rating: 4 out of 5
I received the cap with a spelling mistake on the side writing, which is a pity because the cap seems to be of good quality. I don't think I'll be ordering again.
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Response from HEADICT
Thank you for your order. We apologize for the inconvenience and invite you to contact our customer service via [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Either the color is not clear on the website, or the product is the wrong one. I ordered a grey bandana and received one that looked more like blue than grey... but maybe it's my eyes. Otherwise great delivery
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Response from HEADICT
Hello, Thank you for your order. It is possible that an error occurred during order preparation. Please contact our customer service department at [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
Too bad the color of our logo isn't the same as the cap... The operator confused burgundy with red... So, unfortunately, the rendering isn't perfect...
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Response from HEADICT
Hello, thank you for your comment. However, a photo of the prototype was sent to you so that you could validate the production launch yourself, which we have done in accordance with your instructions. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
The products are perfect sits very well.
I have already ordered another pair
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A
Acheteur Vérifié
Rating: 4 out of 5
Package well packed, delivered on time.
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A
Acheteur Vérifié
Rating: 4 out of 5
Delivery a little slow by por to the first time 3 days waiting a week
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A
Acheteur Vérifié
Rating: 4 out of 5
Order received promptly, in future please cut any protruding wires. Thank you
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A
Acheteur Vérifié
Rating: 3 out of 5
I order a blue cap and receive a black cap. Well done...
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Response from HEADICT
Hello, Thank you for your new order. We apologize for the inconvenience and invite you to contact our customer service via [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
The beret I ordered was exactly what I expected. Top of the line
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A
Acheteur Vérifié
Rating: 4 out of 5
A fine performance that lived up to our expectations.
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A
Acheteur Vérifié
Rating: 4 out of 5
Cap corresponds to my order, so perfect
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A
Acheteur Vérifié
Rating: 4 out of 5
No contact with customer service
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A
Acheteur Vérifié
Rating: 4 out of 5
Lots of choice, good presentation on the site, fast delivery, just a few stickers missing.
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A
Acheteur Vérifié
Rating: 4 out of 5
Very responsive customer service. An error in my order. My message to customer service was quickly taken into account and the order corrected.
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G
Geverifieerde koper
Rating: 3 out of 5
paying via IDEAL was difficult
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A
Acheteur Vérifié
Rating: 4 out of 5
Nothing to complain about.
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