Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/04/2018 à 08h21

Hello, I never received my parcel and I am very dissatisfied.

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Response from HEADICT Published on 30/04/2018

Hello, Following your contact last Friday, we found your package delivered to a relay point near you and proceeded to a full refund of the delivery costs. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2018 à 12h09

very very good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 26/04/2018 à 12h08

-Product descriptions to be improved to obtain more information. (length of visor for caps or height of head, precision if there is an adjustment at the back of the cap, photos of the inside and 360°...) -No tab dedicated to care and storage accessories -No even size for Stetson caps at least -Paying returns.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 17h28

Good quality finish, short delivery time (7 days): top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 11h47

I think trucker hats are not deep enough but good quality :)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/04/2018 à 11h12

Very good delivery and no worries thank you again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2018 à 13h07

The goods were in perfect condition, the delivery date was respected, and I'll be recommending them to others.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/04/2018 à 23h17

Good quality products, fast delivery and attentive customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2018 à 08h33

Damaged product . wrong size .

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Response from HEADICT Published on 23/04/2018

Hello sir, Thank you for your feedback. We invite you to contact our customer service via [email protected] Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/04/2018 à 08h08

The size is larger than my other caps, which are then too big.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 10h20

A delay (or an oversight) in delivery but once the service was contacted everything went smoothly ....

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2018 à 00h36

Fast, efficient and the caps match the colors, with quality to boot. Top...I'm on my 4th order with no problems.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/04/2018 à 09h13

Very good quality hat.
On-time delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/04/2018 à 12h57

Really good quality caps

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Geverifieerde koper

Rating: 4 out of 5

Published on 14/04/2018 à 11h34

Very pleased with mn purchase.What was a little unfortunate was that no cork came with the hat. This is standard with Stetson I understand.I still had extra from my previous so my new hat could fit exactly.

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Geverifieerde koper

Rating: 4 out of 5

Published on 12/04/2018 à 12h47

Imitation kangol bought

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2018 à 08h29

Nikel

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Verifizierter Käufer

Rating: 4 out of 5

Published on 11/04/2018 à 10h54

Everything went great.... Gladly again if needed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2018 à 09h38

Relay point saturated, obliged to pick it up in another very far away (deliveryman's responsibility?). otherwise top service

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Geverifieerde koper

Rating: 4 out of 5

Published on 10/04/2018 à 20h11

The photos and information on the site are adequate. The sizes are well listed. The delivery was on time and the hat well packed. A fine online store. I am very satisfied.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/04/2018 à 10h23

Just a day late

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Response from HEADICT Published on 10/04/2018

Hello, Thank you for your comment. Please note that the Colissimo delivery times announced on the site are "from". Only TNT 24h delivery is guaranteed. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/04/2018 à 14h56

Paying for delivery, more expensive to be delivered on Saturday and only receive the items the following Wednesday is unacceptable. Very disappointed with the delivery.

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Response from HEADICT Published on 09/04/2018

Hello and thank you for your order. We have contacted the TNT carrier and they did not deliver as planned. We apologize for this. The delivery costs were immediately refunded. Sincerely, The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 08/04/2018 à 09h18

Little to add. All in all: satisfied and with the delivered and with the overall handling.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/04/2018 à 08h09

Ras, although, my last hat, ordered in L (57,59)received in 59 slightly a little big, I heard that there are "cale" or can we have them, thank you, and have a nice day. Best regards

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Response from HEADICT Published on 09/04/2018

Hello and thank you for your order. We are sending you today cork strips to insert in the anti-transpiration band of your hat in order to adjust it. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2018 à 18h47

Product as expected very fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 16h29

Hi, the photo doesn't really correspond to the article itself....I'm a bit disappointed but it'll do the trick anyway

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 13h17

Very good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/03/2018 à 20h01

package arrived 2 days later than on order confirmation

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Response from HEADICT Published on 03/04/2018

Hello, As indicated on the site, delivery dates are announced "from" and we cannot guarantee a delivery date outside the E.U. The package may be held in customs for inspection. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 08h26

Great choice of quality models. Simple, easy-to-use website. Fast delivery: shame to pay for postage. Good satisfaction with the service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/03/2018 à 14h21

Not enough choice of children's caps, and the packaging was in poor condition.

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Response from HEADICT Published on 03/04/2018

Hello, It is possible that the package has been mishandled in transit and we apologize for this. With more than 5,000 references on the site, we try to offer as much choice as possible to each of our customers. Sincerely, The Headict team

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Verifizierter Käufer

Rating: 3 out of 5

Published on 30/03/2018 à 07h10

Returns very complicated

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/03/2018 à 19h37

Problem with the delivery and the fact of receiving emails telling me that my order has arrived + evaluation when I haven't received anything. Once the customer service was informed everything was back in order quickly so superb on this side. Thank you for the quick answers and the quality of the service (and the product of course).

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Verifizierter Käufer

Rating: 3 out of 5

Published on 28/03/2018 à 08h23

I ordered two snapbacks... the delivery was fast but one of the caps is very creased. This should not happen with such an order. Anyone who wears caps knows that creases don't work at all.

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Response from HEADICT Published on 30/03/2018

Hello, we pack our caps with the utmost care. Should one of your caps be damaged during transportation, please do not hesitate to contact us at [email protected]. Best regards from the Headict team.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 28/03/2018 à 08h01

Good product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2018 à 20h43

Perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/03/2018 à 21h12

Cap OK it's what I expected Delivery on time correct

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/03/2018 à 11h16

good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/03/2018 à 07h53

Everything's fine, but the cap I bought doesn't fit. It's too deep.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 24/03/2018 à 11h00

Large assortment, fast delivery, easy return processing, just a pity that the customer has to bear the costs of the return delivery, but gladly again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2018 à 12h23

rather good quality cap but unfortunately too expensive so difficult to order many. too bad that the sticker on the front of the cap is the name of the site listed and not the custom logo. kind regards.

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