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G
Rating: 4 out of 5
excellent service, fast delivery
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delayed delivery but quality product, I don't regret the wait.
I'll definitely recommend it as the products are nice and there's plenty of choice.
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I'll definitely recommend it as the products are nice and there's plenty of choice.
A
Rating: 4 out of 5
Very well finished on time delivery I would recommend your site
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A
Rating: 3 out of 5
I chose the 48h home delivery and therefore paid 3 euros more for nothing since order made on Thursday morning received the following Monday ... announced for Saturday. Apart from that, the product is perfect.
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Response from HEADICT
Hello, Thank you for your order. Each of our delivery methods includes the mention "from" and the delivery of your package was indeed announced "from Saturday". We only guarantee TNT 24h delivery. Sincerely, The Headict team
G
Rating: 4 out of 5
Delivery good. Good packaging and so on. I did find a delivery time of 5 working days a bit long.Product (Stetson flat cap Belfast) good. However, after proper measuring and ordering the corresponding size, it turned out to be very large (fell over my eyes). Service good; soon after receiving the cap at Headict a size smaller was sent. Disadvantage: track and trace returned at own cost.
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A
Rating: 4 out of 5
Fast delivery Cap as pictured, comfortable to wear
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G
Rating: 4 out of 5
On address sticker was no house number listed, therefore delay on delivery. otherwise a great product and I am very satisfied with it.
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A
Rating: 4 out of 5
Delivery box crushed, slight crease on the cap, too bad, for connoisseurs: sacrilege I did not return but it was Limit the note of 4, I love your site and your products for so much, continue
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A
Rating: 4 out of 5
Delivery was perfectly on time. I appreciated the little Headict bag that protects the cap. The product conforms to the photos on the site.
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A
Rating: 4 out of 5
Good conforming product
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G
Rating: 1 out of 5
I have been waiting two weeks now for my order of 2 New Era caps that should have been delivered within a few days (maximum). Contacted customer service twice without any response... Very poor service, definitely will not recommend you to third and definitely do not plan to order any product from you again.
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G
Rating: 4 out of 5
Very pleased with the quick delivery. Haven't had a chance to test the products yet, but they look very solid.
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A
Rating: 4 out of 5
It's annoying to have to pay for return postage, especially for caps that don't always fit. But the choice is interesting.
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Response from HEADICT
Hello and thank you for your order. Return shipping costs are indeed at the customer's expense but we offer the second shipment in case of exchange. Please also note that we offer free shipping on orders over 75 euros. Sincerely, The Headict team
A
Rating: 4 out of 5
very good product, with a wide choice fast delivery
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A
Rating: 4 out of 5
Fine
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G
Rating: 1 out of 5
Have not received product yet unfortunately
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G
Rating: 1 out of 5
I have not received my package yet, hopefully it will arrive today otherwise I will email you again.Regards Frenklin Vos
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G
Rating: 1 out of 5
So far nothing received, so for now only negative rating. something like minus 10 stars. I hope, that you can do something about it. my preference is for the ordered, but my money back is also good.J. van der Spek
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V
Rating: 4 out of 5
Delivery and information perfect, returns unproblematic, gladly again
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A
Rating: 4 out of 5
delivery a little long, everything else perfect thank you
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Response from HEADICT
Hello, Thank you for your order. As indicated on the site, personalized products require 7 to 10 days between embroidery or engraving and delivery, which explains why the parcel was delivered 8 days after your order. Sincerely, The Headict team
G
Rating: 4 out of 5
Neat box, beret delivered flat. Fine wool. Neat communication.
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A
Rating: 4 out of 5
Very good product. Too bad that the underside of the visor is green and that this is not indicated on the site...
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Response from HEADICT
Thank you for your order and your feedback. Most of the caps shown on the customization module have the underside of the visor in green (the traditional color of baseball players) and this information is indicated in the product description under the color panel. Sincerely, The Headict team
A
Rating: 3 out of 5
The cap is fine, but the embroidery is of very poor quality.
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Response from HEADICT
Thank you for your feedback. In the event of a defect that we have overlooked, please contact our customer service department at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
Delivery super Merchandise, not really the color written and displayed ... but hey, it looks good quality
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A
Rating: 4 out of 5
Meets expectations, professional site from start to delivery
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G
Rating: 4 out of 5
delivery took 8 days everything else good
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A
Rating: 4 out of 5
Product received today, product appears to be of good quality. Packaging is very well designed to provide a good customer experience.
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A
Rating: 4 out of 5
I discovered that the Hatteras cap I'd received was made in China, and that the fabric seemed much lighter than that of a SETSON Hatteras cap I'd bought two years earlier from a milliner. I therefore have doubts about the authenticity of the product.
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Response from HEADICT
Hello, some retailers prefer Asian manufacturing to the original European one. However, we can guarantee that the Hatteras cap you order on our website is made by Stetson. Sincerely, The Headict team
G
Rating: 4 out of 5
Product in webshop turned out not to be available. So why is it in there? Alternative product was delivered. Settlement was fast and good. Delivery on agreed time.
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V
Rating: 4 out of 5
Shipment got stuck at customs
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A
Rating: 4 out of 5
no problem very good product good finish, delivery tracking a little hard to follow (cronoposte a day late)
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
A trace on the cap is a shame
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Response from HEADICT
Hello, We apologize for the inconvenience. It is likely that this task was overlooked during order preparation. Please contact our customer service department at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
I would have loved to receive the cap in the same box as you show in the video. Since I bought it to give as a gift, the presentation would have been more spectacular in a beautiful box with your logo. Your product is of very high quality. The only thing I found very expensive was the shipping (France/Quebec,Canada).
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A
Rating: 4 out of 5
a successful order delivered on time despite a delay between the order on the internet (it is possible to pay by cheque) and a new confirmation of the order. happy new year jacqueline tronche
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G
Rating: 3 out of 5
Bought hat from high life . Already have 3 holes on the inside and that within 2 weeks
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A
Rating: 4 out of 5
the hat didn't do everything right
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A
Rating: 4 out of 5
order delivered very quickly
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G
Rating: 4 out of 5
Fast delivery - product meets all satisfaction
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A
Rating: 4 out of 5
Very satisfied. No comment.
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