Hello I'm very happy with the caps but a little disappointed on one point. I had asked for additional writing on the side and back of one of the caps and I don't have it. It's a shame. The rest is very good and corresponds to what I wanted. Thanks a lot
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Response from HEADICT
Hello, As indicated on your invoice received upon order validation, the caps only had front customization, the back and side embroidery being options, it was necessary to validate them. Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 4 out of 5
Everything was perfect except for the delivery which took longer than stated: Delivery according to tracking 28 or 29 June, actual delivery 11 July (but it was free). Hat was perfectly packaged and in perfect condition. Price performance is unrivaled Will always order via Headict.de in the future.
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A
Acheteur Vérifié
Rating: 4 out of 5
Thank you
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A
Acheteur Vérifié
Rating: 4 out of 5
As a loyal customer for several years, I have never been disappointed by my orders. The items are compliant, the production times reasonable and the delivery fast. A site I can trust.
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G
Geverifieerde koper
Rating: 4 out of 5
Good choice in men's caps
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V
Verifizierter Käufer
Rating: 4 out of 5
No free returns possible - too bad. Otherwise top
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A
Acheteur Vérifié
Rating: 4 out of 5
I'll be back...
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G
Geverifieerde koper
Rating: 4 out of 5
perhaps easier to be able to select pickup point directly.
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A
Acheteur Vérifié
Rating: 1 out of 5
I have still not been delivered, no news of my package, very disappointed.
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Response from HEADICT
Hello, You have been informed by our customer service department that an inquiry has been opened with the postal services in order to determine the status of your parcel. As this was delayed, we decided to reship your order and it should be delivered today. Good day to you, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
1st order and very satisfied with the speed of delivery. I really appreciated the little bag the cap came in. It gives a very serious image of your company.
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A
Acheteur Vérifié
Rating: 1 out of 5
I asked for 3 embroideries on my cap and there is only one.
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Response from HEADICT
Hello, As indicated on your invoice sent by e-mail, only front embroidery has been taken into account. In order to validate the side and back options, you need to click on the add text box (6,00) located under the text to embroider box. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Good product, nickel on time, perfect
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A
Acheteur Vérifié
Rating: 3 out of 5
wrong hat size no stock in my size..return at my expense
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Response from HEADICT
Hello, as the hat initially selected was a victim of its success, stocks are effectively sold out. However, you can select another item, a credit code valid for one year on the entire site or a refund of your order. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Very good
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A
Acheteur Vérifié
Rating: 4 out of 5
Good product, well packaged, received in a reasonable time, nothing to say.
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A
Acheteur Vérifié
Rating: 4 out of 5
Simple, clear and effective
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A
Acheteur Vérifié
Rating: 4 out of 5
Parcel tracking, I didn't know between you and colisimo... otherwise it's good because it arrived on time. My hat's off to you!
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G
Geverifieerde koper
Rating: 4 out of 5
Nice that there is a company where you can design your own snapbacks Delivery was fast, my question was answered quickly via email, just top. Keep up the good work
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A
Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my expectations.
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G
Geverifieerde koper
Rating: 4 out of 5
Very good service, helped me well with return due to wrong color.
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A
Acheteur Vérifié
Rating: 4 out of 5
Shame not to have 2 "pockets" for an order of two caps. Otherwise TOP
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V
Verifizierter Käufer
Rating: 4 out of 5
Delivery took twice as long as promised (4 weeks instead of 2 weeks) and therefore much too late ... Goods were super embroidered and look great Customer service after complaints about delivery also very friendly and helpful
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Response from HEADICT
Hello, we are sorry if the embroidery of the 29Caps took longer than 2 weeks. The complete quantity of this bandana model was not in stock and we also needed longer for the qualitative embroidery of the caps. Your order arrived on 06.06.17, was dispatched on 28.06.17 and delivered in Austria on 03.07.17. We are pleased that you appreciate the quality of the embroidery.
A
Acheteur Vérifié
Rating: 4 out of 5
I'm very happy with the quality
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A
Acheteur Vérifié
Rating: 4 out of 5
short
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A
Acheteur Vérifié
Rating: 3 out of 5
I found my parcel left outside. Luckily one of my roommates picked it up before the rain, but more importantly, before a rain check. Otherwise very pleased with the product
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Response from HEADICT
Hello, thank you for your comment. We have contacted the postal services to send them the information as this method of delivery is obviously unsuitable. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
DELIVERY TIME TOO LONG
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Response from HEADICT
Hello, As indicated on the site, product personalization takes 7 to 10 days. These days are necessary for embroidery or engraving, as well as for order preparation and shipping. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Confirmed my order and fast
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A
Acheteur Vérifié
Rating: 3 out of 5
You give the wrong information on the size guide.
You advise us to round up to the next size up, when it's actually below, and we have to pay for returns. It's getting expensive for a hat.
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Response from HEADICT
Hello, we recommend that you round up the size of your headgear by one unit. However, you should be aware that size differences vary from 1.5 to 2 cm depending on the brand. Please also note that we offer a second shipment in the event of an exchange. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, the site and products are quality, except: not the choice of good quality typefaces offered on the site. As a result, my snapback cap is not bad, but for more specialized people, it would be better to offer a wider choice of typefaces or the possibility of vectorized text, because it could be better if it was either the typeface or the 2D embroidery, which is less so.
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Response from HEADICT
Hello, you can add your logo or text on the dedicated personalization module. You'll find the details in the link below. https://www.headict.com/fr/myseries?type=snapback Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 4 out of 5
Top product Great website delivery, expensive and tedious to return....
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A
Acheteur Vérifié
Rating: 4 out of 5
Hello, I only put 4 out of 5 for the delivery and customer service to distinguish with a 5 the quality of the merchandise which is really beautifully made, but everything was perfect ... so thank you
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A
Acheteur Vérifié
Rating: 3 out of 5
Hello Sir/Madam, I did not receive my parcel, my Belgian letter carrier would have given the notice of passage to another home, and this other person has been removed your package and set appropriate. Good day I sent you an e-mail yesterday concerning this unfortunate story........
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A
Acheteur Vérifié
Rating: 4 out of 5
Hello No notable concerns, more choice would be a plus
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A
Acheteur Vérifié
Rating: 4 out of 5
I'm a little disappointed by the shape of the cap, but the added text is great.
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A
Acheteur Vérifié
Rating: 1 out of 5
Merchandise never received ? order and payment since July 19, 2017 and it's already July 27 ??? Sorry, really disappointed ?
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Response from HEADICT
Hello, Your order was validated on 19/06/2017 and shipped the next day. We have contacted the postal services and opened an investigation, indeed it is possible that for a DOM the package was intercepted by the customs service for a control. We will get back to you as soon as possible. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Very good service and site a internet, however you should offer several sizes of caps. Mine is a bit big for me
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V
Verifizierter Käufer
Rating: 4 out of 5
I ordered 30 snapback caps for a sports club. The caps took longer to arrive than planned. However, the wow effect came when the package arrived. The club's logo, which has very detailed parts in it, was embroidered absolutely brilliantly. A plus must be given to the retailer for its service. Even when I had questions on Saturday evening, they were answered quickly.
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A
Acheteur Vérifié
Rating: 4 out of 5
Really top-notch
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G
Geverifieerde koper
Rating: 4 out of 5
top
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G
Geverifieerde koper
Rating: 3 out of 5
I am waiting for return shipment , taking very long
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