Very good site for caps, it has all sizes. Apart from the one size, it doesn't say how many cm the cap is. And it would be nice to put a new brand like for example Supreme one of my favorite brand. Site to recommend.
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Response from HEADICT
Hello, As indicated on the site, the cap ordered is one size only (55-60cm). Please note that our purchasing department is working every day on expanding the site and adding new brands. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Great fit, fast handling
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Didn't receive the right size ordered...I'm waiting to see the quality of the customer service.
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Response from HEADICT
Hello, We have received your feedback, which will be processed tomorrow. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
No problems at all, order was simple and delivered on time.
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Geverifieerde koper
Rating: 4 out of 5
The change of caps went very smoothly.
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Geverifieerde koper
Rating: 3 out of 5
Ordered personalized snapback. 1 day after ordering I found out that the text I had entered was incorrect. Through the contact form on the site immediately asked if this could still be changed. This form indicates a response within 1 business day, unfortunately no response and my question was not answered nor was it resolved. Bad service.
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Acheteur Vérifié
Rating: 4 out of 5
Cool............very satisfied with the quality and rendering. However, delivery is quite long.... for a young person, the wait is long.
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Response from HEADICT
Hello, your order was placed on 24/02 and shipped on 03/03. As indicated on the website, 7 to 10 days are needed to make personalized products, which explains the waiting time. Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 4 out of 5
Cap arrived on 09.03.17 Ordered on 23.02.17, delivery date according to the website 01.03.17. After a phone call with their customer service, the message came that the goods will be shipped the next day. Cap is great and the personalization is really great........
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Acheteur Vérifié
Rating: 4 out of 5
The hat I ordered was dusty and had small stains.
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Response from HEADICT
Hello, We apologize for the inconvenience, it is possible that the hat was overlooked during the preparation of the order. Could you please send us a photo to [email protected]? Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 4 out of 5
Parcel was left on the stairs (ground floor, we live on the first floor) although we were at home. The doorbell was not rung.
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Acheteur Vérifié
Rating: 4 out of 5
Met my expectations Delivered on time RAS
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A
Acheteur Vérifié
Rating: 4 out of 5
A little more time than usual for preparation
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Response from HEADICT
Hello, it took 10 days instead of 7 to design and ship your caps. However, the delivery times indicated on the website were respected. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Mistr the depth of the Pet
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Geverifieerde koper
Rating: 4 out of 5
Fast delivery and nice heads
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A
Acheteur Vérifié
Rating: 3 out of 5
Hello, Your customer service is receptive (reply to my email quickly with reimbursement of shipping costs), but I am extremely disappointed by embroidery 9 (it is only on the side of the cap in very small???), if the choice of the brand does not allow to have an embroidery on the front of it might as well not offer it because the result is insignificant ... Sincerely.
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Response from HEADICT
Hello, The embroidery is identical to the simulation shown on the site. However, it is possible to embroider a cap on the front. You'll find all the details in the "customize" module on our site. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
I would like to have promo codes
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Response from HEADICT
Hello, Your loyalty is of course rewarded with a kitty that accumulates points as you place orders. You can convert this into euros at any time (in your account). Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
I am very disappointed with the quality of my custom cap. There was a black thread on the top which is red, the visor is sewn askew, the materials are of mediocre quality...
I intend to obtain a commercial gesture, as the price is unjustified.
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Response from HEADICT
Hello, We apologize for the inconvenience. Customer service has contacted you by e-mail to rectify this incident. Sincerely, The Headict team.
A
Acheteur Vérifié
Rating: 4 out of 5
Top
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Acheteur Vérifié
Rating: 4 out of 5
A little disappointed with the rendering. I think a little exchange would have avoided that.
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Response from HEADICT
Hello, The caps have been embroidered with the logo supplied to us and within the timeframe announced. However, you can contact customer service via [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Nothing special
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Acheteur Vérifié
Rating: 4 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
When I last ordered the bob had been deformed and put straight into the box in the parcel. However, I had previously ordered a bob of the same brand and it had arrived packaged in a box of the brand in question (Cayler and sons) and then packaged in a parcel for dispatch. It was therefore in perfect condition when it arrived.
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Response from HEADICT
Hello, We have indeed run out of "Cayler & Sons" boxes for a short period of time. We apologize for the inconvenience. Sincerely, The Headict team
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Geverifieerde koper
Rating: 4 out of 5
Return process is out of date
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Acheteur Vérifié
Rating: 3 out of 5
the box was open when it was delivered, it had been badly closed and the post office had to add tape... for the beret, very good quality but the size was too small so I had to send it back, too bad there is no size above...
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Response from HEADICT
Hello, We pay particular attention to the packaging of our headwear. It is possible that your package was checked during transit, which would explain why it was opened. Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 3 out of 5
The French postal service was extremely slow, and then there were the customs formalities. It took a whole month from the first order with return shipment because the cap was too big to the replacement cap.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say
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A
Acheteur Vérifié
Rating: 4 out of 5
no problem
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A
Acheteur Vérifié
Rating: 4 out of 5
I find the shipping costs a little too high but oh well.
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A
Acheteur Vérifié
Rating: 4 out of 5
Product met my expectations with fast delivery.
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Geverifieerde koper
Rating: 4 out of 5
Great delivery and contact after exchange nice hat. Good communication, care and delivery.
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Geverifieerde koper
Rating: 1 out of 5
Order received but not in the right size. Sent everything back including mail but heard nothing to date. Tried to contact with no luck. COMPLETELY UNRELIABLE STORE
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Acheteur Vérifié
Rating: 4 out of 5
The order arrived quickly. The hat is customized just as I had imagined. That's great!
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Acheteur Vérifié
Rating: 4 out of 5
Very good service and performance Thanks to the whole team
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Geverifieerde koper
Rating: 3 out of 5
The product in itself was good but too big and its own return shipping cost does not invite me to try another size. I have not yet received the amount paid back either.
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Geverifieerde koper
Rating: 3 out of 5
Product was supposed to come from France but took 5 working days. I regularly receive packages from Germany which is much faster.
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Acheteur Vérifié
Rating: 3 out of 5
trot de taimp for delivery
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Response from HEADICT
Hello, It took 8 days for your package to be delivered because it was checked by the Belgian customs service. We apologize for the inconvenience. Sincerely, The Headict team.
A
Acheteur Vérifié
Rating: 1 out of 5
I never received my order
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Response from HEADICT
Hello Mr Cresta, As indicated on the site, a delay of 7 to 10 days is necessary to make personalized products. Your beanie was shipped on 09/02/2017 and after discussion with the postal services, it is currently being delivered. Sincerely, The Headict team.
A
Acheteur Vérifié
Rating: 4 out of 5
Very satisfied thank you
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Acheteur Vérifié
Rating: 3 out of 5
The delivery was good and the product well packaged. However, I would be curious to know the nature of the leather because it has an unpleasant smell. It looks like goat.
Can you give me this information.
Cdlt.
JF BLANCHARD
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Response from HEADICT
Hello, your cap is made from pigskin. The smell of leather depends on the animal it comes from. Woollen hides and goatskins tend to have a strong smell, while lambs, calves and reptiles are much more discreet, even odorless. Sincerely, The Headict team
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