Fast delivery. Unfortunately the size was too small. Unfortunately return shipping is very expensive otherwise I would order more often. Nice website with a lot on offer. Too bad there is not such a shop in the Netherlands.
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Acheteur Vérifié
Rating: 4 out of 5
Beautiful bonnets. Is it possible to indicate on each product the corresponding washing method when consulting the site?
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Response from HEADICT
Hello, on our website you'll find a tab entitled "Culture Headwear" (below) where you'll find all the information you need to care for your headgear. http://www.headict.com/fr/content/39-comment-entretenir-et-nettoyer-son-bonnet Sincerely, The Headict team.
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Acheteur Vérifié
Rating: 4 out of 5
on the photo the beret was royal blue I received it navy blue I am not happy
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Response from HEADICT
Hello, As indicated in the product title and description, this is a denim-colored beret (between navy and royal blue). There is, of course, a royal blue beret from the same brand entitled "béret classique royal". Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
my parcel arrived at the post office on 30/01 and I wasn't informed until 03/02, even though I needed it for the 02nd because it was for my son's birthday.
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Response from HEADICT
We have contacted the postal services and your parcel did indeed fail to flash. A return of the incident has been made to avoid a repetition of the event.
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Acheteur Vérifié
Rating: 4 out of 5
Good communication despite delivery problems. Good quality products
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Acheteur Vérifié
Rating: 4 out of 5
An important improvement for the customer. For each individual product description, in addition to the often unique size and material (wool, polyamide, etc.), it is important to specify the washing methods. It was only when I received the product that I realized that no washing was allowed. Thank you for taking your customers' comments into consideration.
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Response from HEADICT
Thank you for your attention and your comment. On our website, you will find a section entitled "Headwear Culture" where you will find all the information you need on how to care for hats, bonnets, caps, ... Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Good product, corresponds well to the order. Fast delivery. Would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery scheduled for January 27, received on the 30th. Too bad. Otherwise, my son likes the hat. Good size and good quality. To be seen in the long term.
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Response from HEADICT
Hello, Delivery was scheduled for January 27. As the postal services were unable to deliver on that day and the transit of mail stopped over the weekend, delivery was made on Monday January 30th. We apologize for any inconvenience caused. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Compliant order but problem of information or understanding, so a little disappointment.
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Response from HEADICT
Hello, Following our e-mail exchanges during the making of your caps, we don't understand where the lack of information lies. We have contacted you every time we have hesitated to obtain the desired result and a quality finish.
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Verifizierter Käufer
Rating: 3 out of 5
Good quality goods, but in my case they didn't fit. The delivery service used by headict was unreliable - incorrect information about delivery times, I then had to collect the parcel myself from a remote parcel store. Returning goods is also a bit cumbersome and has to be borne and tracked by the customer, as headict does not provide a guarantee.
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Acheteur Vérifié
Rating: 4 out of 5
I like this site for the variety of its offer and for its prices. For the rest, it's very correct: delivery, etc.
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Acheteur Vérifié
Rating: 4 out of 5
I'm very happy with my order, despite a slightly longer delivery time than indicated and shipping costs that I find a little high. The site is great, with a very wide range of products available.
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Acheteur Vérifié
Rating: 4 out of 5
Package delivered on time, goods received and good quality. I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
very well thank you
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Acheteur Vérifié
Rating: 4 out of 5
Good Product delivered express
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Acheteur Vérifié
Rating: 4 out of 5
Delivery times to be improved
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Geverifieerde koper
Rating: 1 out of 5
We are still waiting for the delivery of the hat Can't say anything about the product or service yet.
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Acheteur Vérifié
Rating: 4 out of 5
product conforms to my expectations...delivery on time ...very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Quality products, responsive and efficient customer service. I came to your site because I have a 61 cm head circumference and it is complicated to find hats and caps in this size. And as humans are never satisfied, I would have liked even more choice in this size on your site. You're great, keep up the good work.
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Acheteur Vérifié
Rating: 4 out of 5
Slightly disappointed with the quality of the cap, which flattens at the top when put on the head and doesn't retain its original shape. Apart from that, quality service.
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Response from HEADICT
Hello, As indicated in the product description, this is an unstructured cap without front reinforcement. It is therefore normal for this cap to be "flattened" compared with other models. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
good product. delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Cap received quickly Good quality, to be seen over time
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Geverifieerde koper
Rating: 4 out of 5
Beautiful products
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Acheteur Vérifié
Rating: 4 out of 5
good site
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Acheteur Vérifié
Rating: 4 out of 5
The hat is very nice.
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Acheteur Vérifié
Rating: 1 out of 5
Disappointed, I still haven't received the bonnet. I hear you have to wait 2 or 3 more weeks??? Soon winter is over
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Acheteur Vérifié
Rating: 3 out of 5
Hello, In order to justify my notes, I would like to let you know that I ordered a cap that was supposed to be made in Germany, but on the label it says made in Czech Republic. Is this false advertising? What's more, after wearing it for 6 days, it no longer fits on my head, having shrunk by one size. To think that I almost bought two of them...
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Response from HEADICT
Hello, We've noticed that the Herringbone range from Stetson is no longer made in Germany. We're currently making the change on the website, and apologize for the inconvenience. We apologize for the inconvenience, but it seems strange that your cap should loosen so easily. You will be contacted by our customer service to resolve this.
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Acheteur Vérifié
Rating: 4 out of 5
The arrival date was short but the product is very good. I did not receive a confirmation e-mail for my order.
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Acheteur Vérifié
Rating: 4 out of 5
Hello I am satisfied with the quality of the cap on the shape the color the visor. But I find the color of the border not white enough I saw it more shiny and satin. thank you
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery, very nice website and very well done.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report. Good service
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Acheteur Vérifié
Rating: 4 out of 5
too many products don't have the same head size so they have to be returned and in this case it's expensive because the return by colisimo is at our expense and I had to order at least 3 or 4 times from headick and return the product 4 times . but good product
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Response from HEADICT
We offer more than 100 brands and 5000 references, so there are sometimes small differences between them. However, the brands do their utmost to respect a common pattern in order to limit these discrepancies.
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Acheteur Vérifié
Rating: 4 out of 5
very positive: speed of delivery; careful packaging; to be tested in use: the finish of the tassels does not seem to me to be of a quality manufacture ....... their colors are not beautiful (too bright);
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Acheteur Vérifié
Rating: 4 out of 5
total satisfaction. nothing to say yet.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to complain about. Items as described, order processed very quickly and delivery was fast too.
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Verifizierter Käufer
Rating: 3 out of 5
I did not get everything I ordered...
It's a pity I will leave my money with another store next time. It's the second time I've ordered and something has gone wrong which is not good
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Acheteur Vérifié
Rating: 4 out of 5
The 24-hour delivery by TNT didn't work, but Headict customer service met my expectations promptly and efficiently.
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Acheteur Vérifié
Rating: 4 out of 5
having had a delivery problem, I had a perfect follow-up from customer service
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