After placing an order for a cap that was in stock, I was informed once I had paid for my basket that the cap was no longer available, with no possibility of obtaining it because your supplier was out of stock. Had I received the information beforehand, it is quite possible that I would not have made my purchase for the second item.
Translated reviews
Response from HEADICT
We apologize for the inconvenience. Our supplier was supposed to restock, but we quickly refunded the cap and shipped the second product.
A
Acheteur Vérifié
Rating: 4 out of 5
fast delivery and the products I ordered met my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Customer manager who didn't understand my request and only cared about my transaction
Translated reviews
Response from HEADICT
We would like to remind you that you have been checked for bank fraud. Such a procedure would not have been necessary if your order had been paid in full.
A
Acheteur Vérifié
Rating: 4 out of 5
Very nice product delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
R A S
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Well served and on time thank you
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
THIEF Did not respect my right of withdrawal after several emails they pretended not to understand I WILL NEVER ORDER AGAIN
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Apart from the fact that the relay point I had chosen miraculously turned into a post office, everything is in order.
Translated reviews
Response from HEADICT
Hello, We apologize for the inconvenience. It can happen that a relay point is out of business and that the post office forwards the parcel to the nearest point. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
I was pleasantly surprised to receive the item so quickly(13/01/2017) Ordered on (08/01/2017) Thank you for your efficiency L spinosa
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Top products and service, I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
je suis déçu pas les taille il et impossible voire la taille 58 dans votre site c'est bien dommage car les casquettes son très jolie la finition et bien
Translated reviews
Response from HEADICT
Hello, few brands offer their products in the full range of sizes from 55 to 61 or 63. They prefer to combine sizes in S (54-55cm) / M (56-57cm) / L (58-59cm) / XL (60-61cm). Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Good product but delivery was late
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Fast delivery and good quality product but be careful with the size, the one size is small. It's just a shame that return shipping costs are at the buyer's expense, especially with colissimo shipping required.
Translated reviews
Response from HEADICT
One-size-fits-most cups are 55 to 60 cm around the head. The return by colissimo is not imposed but recommended. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
delivery is fast the quality of the caps I only order Stetson so good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Delivery received on time but I had asked for white embroidery and I got green embroidery, given the waiting times for a possible exchange I didn't want to wait any longer so I settled for the green embroidery.
I hope my next order goes better.
Translated reviews
Response from HEADICT
Hello, We apologize for the inconvenience. It is possible that the cap has been overlooked. Please send us a photo of the embroidery to [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
good evening i put medium on merchandise and customer service because i was disappointed by the fact that the beret was made in china whereas i didn't find the information on your site, the answer from customer service didn't convince me either. I thought these products were made in Europe or the USA. Brixton doesn't look Chinese. Having said that, they are quite correct. cordialemen
Translated reviews
Response from HEADICT
Hello, As mentioned in our e-mail conversation, when products are made in Europe or the USA, a note is added to the product description. In the world of ready-to-wear clothing, most brands choose to manufacture their products in Asia (China, India, Vietnam, etc.). Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
Photo on website not explicit enough.
Translated reviews
Response from HEADICT
We work hard to make our visuals as easy and accessible as possible. Regarding your last order, all Stetson photos are supplied to us by the brand itself, and we improve their rendering as much as possible.
A
Acheteur Vérifié
Rating: 4 out of 5
Nothing to complain about, I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Very disappointed by the return method in the event of a problem. At the buyer's expense and no news at the time of return I just received another size 1 week later.
Translated reviews
Response from HEADICT
A confirmation e-mail was sent to you on 04/01 to let you know that the hat had been resent. It may have gone into SPAMS? We do our utmost to process returns on a daily basis during the holiday season.
A
Acheteur Vérifié
Rating: 4 out of 5
Second order, always the same quality. Manufacturing time a little long but normal for a holiday. Perfect customer service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
very well
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Hello The quality of the cap is not up to scratch and does not correspond to the photo nor to the value for money Indeed on the site the cap seems rigid but in reality it is not on the whole cap Only the front and visor is quality I also find that the price compared to the quality of the cap is a little expensive.
Translated reviews
Response from HEADICT
Hello, if you wish, you can send a photo of the cap to [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Goods received on time but unfortunately a little damaged. Very helpful and responsive customer service who were able to offer me a very interesting solution.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Very good quality cap, nothing to complain about. Friendly customer service... But as far as my two deliveries are concerned, it's really something to be reconsidered... I'll really think before coming back to this site...
It's a pity, because I'm satisfied with the quality but unreliable about the delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
THE ODDS SHOW OUR SATISFACTION.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Living a few km from the Annecy store, I had to pick up the product, which I hadn't planned.
Translated reviews
Response from HEADICT
It is indicated on your order that the delivery method selected is "pick up in store". We have therefore proceeded according to your choice. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Very satisfied, my boyfriend was delighted, but the shipping costs are high.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
fast delivery, return for size change just as fast. Satisfactory first purchase, to be repeated.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I was looking for a wide-brimmed beret and this one disappointed me a little because on the website photo it looks bigger, whereas on my head it looks much smaller.
Translated reviews
Response from HEADICT
As this is a one-size-fits-all beret, it may look different on different people. We work every day on the descriptions and photos of our products.
A
Acheteur Vérifié
Rating: 4 out of 5
Good quality hat, arrived on time. Nevertheless, the box arrived almost completely open...fortunately it was well protected inside.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
yes, I am satisfied with HEADICT
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with our order. Delivery was quicker than expected. The personalized caps are exactly what we asked for, and the embroidery is very well done. I recommend this site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Delivery within 45 minutes' walk of the planned location
Translated reviews
Response from HEADICT
We can guarantee a shipment, however, it can happen that during a busy period on the mail distribution networks that a package may be dropped off at a neighbor's, a different relay point or even returned to sender. We apologize for any inconvenience caused.
A
Acheteur Vérifié
Rating: 4 out of 5
Article not as I had imagined, but very good quality very neat. I recommend Headict to all, whether associations or individuals.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Yes, very satisfied with my last parcel
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I find it difficult to choose the right cap model on the internet.
Translated reviews
Response from HEADICT
We're working every day on the site's evolution, to make the most of every cut, color and detail of a product, as well as making it easy to search by category.
A
Acheteur Vérifié
Rating: 4 out of 5
Very good However: I had ordered a product (unstructured cap) for a Christmas present. They called me a few days later to tell me that the model was out of stock and that I had to choose another one. So I would have appreciated a commercial gesture ...
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 