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A
Rating: 4 out of 5
satisfied the hat is as on the photo there is just a seam that begins to unravel in the lining
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very fast delivery, despite product exchange. Quality item.
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A
Rating: 4 out of 5
Very good quality price on time delivery
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A
Rating: 4 out of 5
Top
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A
Rating: 4 out of 5
Good overall
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A
Rating: 3 out of 5
Hello For a bonnet ordered on 29/11, shipping cost 5.50 in Collisimo, delivery in 48 h, I received my bonnet today ... I must say that my pleasure is greatly reduced ... I feel that the Collisimo service has not been respected and I request a refund of the shipping costs ...
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Response from HEADICT
Hello, your parcel was dispatched on the day of your order, i.e. 29/11. However, the postal services have announced that the parcel was redirected to another address at the request of the recipient on 01/12, the scheduled delivery date. Any change of address during postal transit will automatically incur late delivery penalties. Sincerely, The Headict team
A
Rating: 3 out of 5
material of the article not found on the site, I thought it was wool, it's acrylic ...
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Response from HEADICT
Hello, We apologize for the inconvenience. If you would like to make a return, please do not hesitate to contact customer service at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
At this time of year, I think you should be more generous with your customer...
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A
Rating: 4 out of 5
I found the shipping costs onerous, especially considering the products (not very heavy and bulky).
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Response from HEADICT
Hello, the shipping costs are based on a simple flat rate of 5.50 euros adapted to all types of colissimo, regardless of the weight or size of the parcel, or whether it concerns caps, bonnets or hats. Sincerely, The Headict team
A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
100 for an embroidered cap with defects, I'm moderately satisfied.
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Response from HEADICT
An e-mail was sent to you when the prototype was made and we went over the embroidery details together. This has been kept on our premises and we have not observed any defects.
A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
the model meets our expectations very happy with the model
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A
Rating: 4 out of 5
One of the two caps didn't have the writing I wanted. Maybe I made a mistake when ordering with a wrong click, but as a result I didn't receive the product I was hoping for.
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Response from HEADICT
Hello, if you wish, you can send us a photo of the cap to [email protected], so that we can check whether or not the embroidery is similar. Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied, very good quality product, fast and efficient delivery Always order my caps on this site and I intend to continue :)
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Je n'Ai pas Europe be sin de contacter le service client
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
Well-designed site, easy navigation, wide selection of items and brands. Colissimo delivery and tracking information most convenient. Brand to be recommended without any problem.
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A
Rating: 4 out of 5
Hello, I'm very unhappy because I ordered a cap that was on special for 48.00 . I got the wrong size, so I sent it back to you for a refund, and then I recommended another larger cap worth 64.00. And now I learn that you don't want to refund my return.
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Response from HEADICT
Hello, In accordance with the general conditions of sale to which you have subscribed, it is not possible for us to make a return, exchange or refund on a sold-out item, which is why we have returned your cap. Sincerely, The Headict team
A
Rating: 4 out of 5
I'm satisfied with the product, it's a little big but that's okay and otherwise the delivery was very fast.
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A
Rating: 3 out of 5
The hat was too big despite the measurements taken on the advice of the site. Product returned yesterday.
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Response from HEADICT
Hello, Your return has been processed and we have issued a refund. Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied.
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A
Rating: 4 out of 5
Nice product, fast and accurate delivery
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A
Rating: 4 out of 5
I am very satisfied with the product and the speed of delivery. Negative point: delivery cost which should be free given the price of the cap.
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A
Rating: 3 out of 5
The cap is of good quality. However, the color of the embroidery for personalization is nothing like the one displayed on the site. I asked for a burgundy red, and I ended up with a sort of bright violet/pink. Luckily I had a burgundy red textile felt on hand to correct this. For the price of the cap and the wait, it's expensive.
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Response from HEADICT
Hello, We apologize for the inconvenience. Do you have the possibility to send us a picture via [email protected]?
A
Rating: 4 out of 5
I am not satisfied because I did not receive the product I ordered in the color I had chosen but in another color that has nothing to do with what I had chosen very disappointed with this error
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Response from HEADICT
Hello, Could you please send us a photo of the article via [email protected]? Sincerely, The Headict team
A
Rating: 4 out of 5
I am satisfied
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A
Rating: 3 out of 5
Hello, One hat is very good, the other one, the superman for kids, the pompom came off on the 2nd day.
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Response from HEADICT
Hello, if you wish, you can send us a photo of the cap via [email protected] so that we can correct this faulty element. Sincerely, The Headict team
A
Rating: 4 out of 5
quality product, arrived on time
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A
Rating: 3 out of 5
The cap isn't what I expected and it doesn't specify how you can return an item (to exchange it for another), for example.
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Response from HEADICT
Hello, you'll find all the details about returns in the link below. http://www.headict.com/fr/content/7-echange-retours Sincerely, The Headict team
A
Rating: 4 out of 5
yes
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A
Rating: 4 out of 5
A little disappointed, the product is nice and the cap's head size is correct, but it's a little too deep and crushes my ears... I should have gone down a size.
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A
Rating: 4 out of 5
Product very well packaged and conforms to the description Color is a little difficult to define when ordering
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A
Rating: 4 out of 5
Fine but they didn't refund my 5 because when I exchanged my hat for another one it cost 5 less and they didn't refund it.
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Response from HEADICT
Hello, The refund was made to your card on the day your return was processed and the new item sent back, i.e. Thursday 24/11. Sincerely, The Headict team
A
Rating: 4 out of 5
un peu cher par rapport au autre site. dommage que se n'est pas assez clair pour la personnalisation de mon bonnet car j'aurais aimé l'avoir a mon nom mais ces mal indiqués quand on valide le panier
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A
Rating: 4 out of 5
Very satisfied with the delivery times with the paid shipping option. Shipping costs a little high for the fast delivery option. The item (leather) arrived crumpled in the packaging, and still bears the marks of this poor packaging. The site is particularly well designed for appreciating the items, especially because of their "on-head" presentation.
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A
Rating: 4 out of 5
Satisfied with my purchase. The cups are of excellent quality and meet my expectations.
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A
Rating: 4 out of 5
Satisfied with the order, several orders to follow
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