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A
Rating: 4 out of 5
I would have liked to be able to choose the size more precisely...but otherwise, I am satisfied. Thank you for your help.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I won't hesitate to order again, and even to recommend your site to my friends and family.
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A
Rating: 4 out of 5
Yes.
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Very good product, high quality
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A
Rating: 4 out of 5
The size does not correspond to my expectations (too big).
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Response from HEADICT
Hello, Laulhère berets are always very close-fitting but the wool expands over time. However, you can make a return or an exchange via the link below. http://www.headict.com/fr/content/7-echange-retours
A
Rating: 4 out of 5
very fast
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A
Rating: 4 out of 5
Thank you very much, very good design, just the delivery time is a bit long ( new caledonia )
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A
Rating: 4 out of 5
I am satisfied with the products I have received, but the heron beanie blush hat is a little tight: my daughter's head is 51 cm (size 3/6 hat: 51-53cm).
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A
Rating: 3 out of 5
The photo of the cap was not accurate enough to show a slightly square shape on the front, which does not suit me. The size I ordered is too large, even though I had measured my head correctly and was within the suggested size range. Best regards.
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Response from HEADICT
Hello, as this cap is part of the "curve" line, the back of the bell is always softer than the front (above the visor). This rigidity ensures that the cap stays in place. However, only snapbacks have a slightly square shape. If you wish, you can send a return via the form available on the site.
A
Rating: 4 out of 5
Delivery in 2 days, product conforms to my expectations... au Top
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A
Rating: 4 out of 5
My order does not correspond to my choice on the site. I don't understand this discrepancy.
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Response from HEADICT
Hello, An e-mail has been sent to you in order to understand the delay in your order for personalized products. Sincerely, The Headict team
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Headict c'est top
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A
Rating: 4 out of 5
Good quality product, very well made. Clean finish (custom model). Delivery respected, the parcel arrived on time.
No opinion on customer service since I haven't dealt with them.
Good luck to the Headict.com team
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No opinion on customer service since I haven't dealt with them.
Good luck to the Headict.com team
A
Rating: 4 out of 5
We should add the service of adding a message to the parcel recipient (in the case of a gift).
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A
Rating: 4 out of 5
I am very satisfied with the order
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A
Rating: 4 out of 5
I think the product is of good quality
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A
Rating: 4 out of 5
Very good, nothing to say
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A
Rating: 4 out of 5
Ravi de Mon couvre chef il est magnifique et un staff autour de Mon chapeau pour qu'il m'arrive en temps et en heure
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A
Rating: 4 out of 5
Fast delivery, compliant product
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A
Rating: 4 out of 5
As I told you when I first ordered, you should also show the inside of your items: I have a contact allergy to black dyes, and I'm bald. Fortunately, the inside of the headgear I received yesterday is less dangerous than the inside of the first one.
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
The box arrived in good condition at the delivery address indicated. At first glance, the caps are flawless. In addition, the small bags containing the caps are very practical for transporting them without damaging them.
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A
Rating: 3 out of 5
I expected a better quality product for the price.
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Response from HEADICT
Hello, Our products are checked before shipment and the reputation of the Stetson and Bailey brands (corresponding to your order) is well established. However, it may happen that a defect is overlooked. Please do not hesitate to contact us if you find a faulty item via [email protected]. Sincerely, The Headict team.
A
Rating: 4 out of 5
I'd like to know about promotions throughout the year... Thank you
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Response from HEADICT
Hello Nicolas, We confirm that you have subscribed to our newsletter, so you'll be kept informed of our various promotional offers throughout the year.
A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Perfect as usual
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A
Rating: 4 out of 5
I am satisfied with the merchandise I received.
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A
Rating: 4 out of 5
Clear and precise online store. Fast delivery.
I would definitely recommend your site
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I would definitely recommend your site
A
Rating: 4 out of 5
Fast delivery, quality products
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A
Rating: 4 out of 5
I ordered a white cap, this one has a green underside ... it's not bad but I would have preferred to have known about it apart from that, the product is top and the stitching perfect.
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Response from HEADICT
The green underside of the visor is the traditional color of snapback caps worn by U.S. baseball players. You'll find details of this color shade in the product description.
A
Rating: 4 out of 5
I just have a size problem with the item I bought, but I will send it back to you and the customer service was great.
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A
Rating: 4 out of 5
Satisfied.
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A
Rating: 3 out of 5
Moderately satisfied
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Response from HEADICT
Hello, An e-mail has been sent to you so that we can understand your dissatisfaction together and repair it if necessary. Sincerely, The Headict team
A
Rating: 4 out of 5
very well received the size is good the delivery for the meeting well cordially
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A
Rating: 4 out of 5
Moderately satisfied. The item arrived crumpled and a little deformed. Considering the price, I expected better quality.
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Response from HEADICT
In order to guarantee short delivery times, it is necessary for us to ship hats and/or scarves in bubble envelopes or "lettre max". However, it sometimes happens that packages are mishandled during transport, which unfortunately can have an impact on the product. If the product appears to be faulty, please do not hesitate to contact us at [email protected].
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Hello, Very satisfied with the whole, except that the cap had a "fart" at the seams. I "needed" it right away, so I accepted it as is. However, this should not have happened; I consider that you did not ensure quality control on this point. A commercial gesture would be appreciated. Sincerely, Gaspard
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Response from HEADICT
Hello Gaspard, An e-mail has been sent to you so that we can take a closer look at the faulty seam. We always pay close attention to our products before shipping, as all orders are processed manually. However, it's possible that your cap may have slipped under our radar, and we apologize for this. Sincerely, The Headict team.
A
Rating: 4 out of 5
Very satisfied
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