Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/04/2023 à 06h20

Order placed and message sent after validation and payment. Out of stock. Bad management

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Response from HEADICT Published on 28/04/2023

Hello, Sorry for the inconvenience, it happens (very rarely!) that we have a stock error. We notified you right away to see if you wanted to exchange with another product or a refund. Following your instructions we proceeded with the refund immediately. Have a nice day The headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2023 à 09h53

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2023 à 09h53

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2023 à 09h53

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2023 à 09h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2023 à 09h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2023 à 09h31

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Acheteur Vérifié

Rating: 1 out of 5

Published on 16/04/2023 à 15h24

Cap not collected 9 days after order and payment. Impossible to get any information from chronopost. (Headict customer service told me that the cap was probably lost or stolen and that they would check with Chronopost. I would have liked a more commercial approach of sending a new cap because to date I have paid and received nothing.

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Response from HEADICT Published on 20/04/2023

Hello, Thank you for your feedback. Your order was placed on Friday 7/04 , we sent it on 11/04 (Monday 10/04) being a holiday :) And it was delivered on 20/04 by Chronopost. We're sorry that our partner Chronopost took so long to deliver, which is unusual (more like 3 days on average). The tracking link has been sent to you. We invite you to have a look

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2023 à 15h39

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2023 à 15h39

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2023 à 15h39

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/04/2023 à 15h45

Sewing quality is not crazy

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2023 à 14h55

The speed of customer service! Thanks to the whole team.

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Geverifieerde koper

Rating: 1 out of 5

Published on 27/03/2023 à 17h14

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Response from HEADICT Published on 17/04/2023

Hello, Please do not hesitate to give us the details of your dissatisfaction so we can improve. The Headict team.

G

Geverifieerde koper

Rating: 4 out of 5

Published on 16/03/2023 à 20h37

Good quality hat that meets the description on the website. Delivery after six days. Handled first in France by Chronopost and later transferred to DPD NL. Neatly packed. There was no response to an email from me that I had not received an email confirmation of the order. So when ordering better to create an account directly, at least you will find the invoice there.

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Geverifieerde koper

Rating: 4 out of 5

Published on 13/03/2023 à 16h55

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 16h32

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 16h32

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 16h32

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/03/2023 à 16h26

Delivery times

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Response from HEADICT Published on 28/04/2023

Hello, The caps you ordered were to be personalized. Additional time is required to complete the embroidery in our workshop. This is indicated on our website. (plus a bank holiday during delivery...) have a nice day Team Headict

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 29/01/2023 à 08h40

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/01/2023 à 08h40

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/01/2023 à 08h40

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A

Acheteur Vérifié

Rating: 1 out of 5

Published on 27/01/2023 à 05h28

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Response from HEADICT Published on 17/04/2023

Hello, Please give us the details of your dissatisfaction so that we can improve. The Headict team.

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 27/01/2023 à 05h28

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Response from HEADICT Published on 17/04/2023

Hello, Please give us the details of your dissatisfaction so that we can improve. The Headict team.

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 27/01/2023 à 05h28

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Response from HEADICT Published on 17/04/2023

Hello, Please give us the details of your dissatisfaction so that we can improve. The Headict team.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 08h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 08h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2023 à 08h31

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 21/01/2023 à 10h54

No delivery problems

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2023 à 17h13

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2023 à 17h13

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/01/2023 à 17h13

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Geverifieerde koper

Rating: 3 out of 5

Published on 15/01/2023 à 01h21

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Verifizierter Käufer

Rating: 4 out of 5

Published on 11/01/2023 à 20h48

Nice customer service although it was my fault that I didn't see the emails on the spam folder.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2023 à 13h30

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2023 à 13h30

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2023 à 13h30

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Verifizierter Käufer

Rating: 4 out of 5

Published on 08/01/2023 à 09h36

The product I ordered arrived promptly. The quality of the material was good. However, because the product was too small, it was sent back.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/01/2023 à 23h42

fast delivery, good items

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 20h00

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 20h00

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 20h00

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 09h02

what I liked: the quality of the products, respect for personalized requests what could be done better: give more information on the status of the order / delivery date

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Geverifieerde koper

Rating: 4 out of 5

Published on 02/01/2023 à 06h08

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 26/12/2022 à 11h00

Hello, the beret hat is very beautiful, but at 36 euros I expected to have a visor that contains the cardboard to maintain the shape of the visor, in short apart from that, it is well for that I put only 4 stars, because of the cardboard that is missing to maintain the visor.

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A

Acheteur Vérifié

Rating: 1 out of 5

Published on 25/12/2022 à 18h01

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Response from HEADICT Published on 17/04/2023

Hello, Please give us the details of your dissatisfaction so that we can improve. The Headict team.

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 25/12/2022 à 18h01

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Response from HEADICT Published on 17/04/2023

Hello, Please give us the details of your dissatisfaction so that we can improve. The Headict team.

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 25/12/2022 à 18h01

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Response from HEADICT Published on 17/04/2023

Hello, Please give us the details of your dissatisfaction so that we can improve. The Headict team.

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 24/12/2022 à 21h48

Average textile quality: the basic black cap has already lost some of its blackness in just a few months. The logo, on the other hand, is still in good color, black and white.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/12/2022 à 19h38

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/12/2022 à 19h38

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/12/2022 à 19h38

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Acheteur Vérifié

Rating: 3 out of 5

Published on 23/12/2022 à 19h03

Delivery times not respected. On 2 occasions.

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Response from HEADICT Published on 04/01/2023

Hello, Thank you for your orders. I have noticed a problem with the delivery of one of your orders. Your parcel was dispatched within the timescale to which we commit ourselves. I have no further information on the reasons for this delay from Colissimo. For the second shipment, you selected delivery within 48 hours and the delivery time was respected. Supported tracking

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 23/12/2022 à 18h19

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/12/2022 à 18h19

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/12/2022 à 18h19

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 18h28

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 18h28

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 18h28

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/12/2022 à 18h05

Delivery not great

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 17h13

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 17h13

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 17h13

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/12/2022 à 15h16

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/12/2022 à 15h16

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/12/2022 à 15h16

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/12/2022 à 13h55

The shape of the cap is not great with the angle in the middle. Quality embroidery and fast delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 12h54

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 12h54

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 12h54

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 12h52

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 12h52

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 12h52

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 11h07

Easy to order on the site. Top delivery tracking. Highly recommend!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 11h05

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 11h05

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/12/2022 à 11h05

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