English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 3 out of 5
With my last order, I don't feel like I received what I ordered on your site. I am disappointed with some items.
Translated reviews
A
Rating: 3 out of 5
Hello, the product I bought to clean my cap doesn't work. There are still the same marks.
Translated reviews
G
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Item as pictured and delivered promptly. I recommend
Translated reviews
A
Rating: 1 out of 5
I have not received my parcel.
Translated reviews
Response from HEADICT
Hello, Thank you for your order. For overseas shipments and following the Covid 19 pandemic, shipments are subject to naval transit instead of air transit, which delays delivery times. We sincerely apologize for this inconvenience and confirm that your parcel is on its way. Yours sincerely, The Headict team
A
Rating: 1 out of 5
The product is different from the photo
Translated reviews
Response from HEADICT
Hello and thank you for your order. Please send photos and details of the product received to our customer service department at [email protected]. We will of course find a suitable solution. Kind regards, The Headict team
A
Rating: 3 out of 5
Stetson delivers caps with minor flaws
Translated reviews
Response from HEADICT
Hello, thank you for your comment. Please don't hesitate to contact our customer service department at [email protected] to explain your concerns. We look forward to hearing from you! Kind regards, The Headict team
G
Rating: 4 out of 5
Fast shipping and the neat packaging.
Translated reviews
A
Rating: 4 out of 5
Order received today, very good quality product, so good that it's a shame to have to wait 21 days to receive it, however no delay, as the waiting time corresponds to the one estimated at the time of ordering. Conclusion: a pleasant surprise for this first order, and it won't be the last.
Translated reviews
A
Rating: 4 out of 5
Fast delivery, good products and efficient customer service
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Just what I expected
Translated reviews
V
Rating: 4 out of 5
My personalized cap is great quality, exceeded my expectations, only the product was delivered 21 days after the order was placed, very disappointing when it is the birthday present (it said 7-10 days not 3 weeks)
Translated reviews
Response from HEADICT
Hello, unfortunately delivery to Switzerland takes longer than to Germany due to customs clearance. The personalization actually took a little longer than usual. We are sorry that the birthday present did not arrive on time. We are very pleased that the quality exceeded your expectations. Best regards from the Headict team.
A
Rating: 3 out of 5
The embroidery is perfect. Too bad the cap itself is of poor quality. If you were to improve your excellent proposal, you could allow the choice of font per word and not per line (I don't like one letter on ALL the embroidery and would have liked to change it). With this font option and better cap quality, you deserve 20/20.
Translated reviews
A
Rating: 4 out of 5
Fast delivery, quality product
Translated reviews
A
Rating: 4 out of 5
3 first orders were delivered on time, but the 4th order took longer than you said.
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
It says on the site that shipping takes between 7 and 10 days. I received my order 2 and a half weeks later. But apart from that, it's perfect
Translated reviews
G
Rating: 4 out of 5
Beautiful headgear. Good quality. Wide range of products.
Translated reviews
A
Rating: 4 out of 5
Choice, prices and ease of use
Translated reviews
A
Rating: 4 out of 5
product quality
Translated reviews
A
Rating: 4 out of 5
Fast and responsive: I requested a cancellation and a refund, both of which went through without a hitch.
Translated reviews
A
Rating: 4 out of 5
Very good quality. I would have preferred a real 56. Size 57 is a bit large for me.
Translated reviews
A
Rating: 4 out of 5
After an error on a personalized order, the service was reactive, and new, compliant caps were created and sent out.
Translated reviews
A
Rating: 1 out of 5
I have received nothing
Translated reviews
Response from HEADICT
Hello, shipments outside the EU require customs clearance, which can take up to 10 days depending on the number of parcels in transit. We're sorry about this and can confirm that your parcel is on its way. Kind regards, The Headict team
G
Rating: 4 out of 5
Very extensive collection! Clear site with good filter options. What is not immediately clear is that the products come from abroad (France I believe) so shipping takes longer than you normally expect with a NL site.
Translated reviews
V
Rating: 1 out of 5
I bought a NASA truckercap from you and the power supply had a weave defect and in the packaging was no return option described therefore I ordered another one de was flawless
Translated reviews
Response from HEADICT
Hello, we are sorry that you have received a defective cap. Please contact customer service at [email protected] so that we can resolve the matter to your satisfaction. Best regards from the Headict team.
A
Rating: 4 out of 5
I like to order and personalize my caps from you. Don't forget to offer discounts to frequent buyers ;) Sincerely
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Delivery was very fast. It would be nice to have more photos of the hats, caps, gapettes, etc. worn; it would be easier to imagine how the item would look, especially when you buy without trying it on.
Translated reviews
G
Rating: 4 out of 5
Collection excellent , but return shipment very poor , due to lack of return label for carrier !!!
Translated reviews
A
Rating: 4 out of 5
The cap is of good quality. However, it's a pity you didn't inform me in advance that the logo text would be almost illegible.
Translated reviews
G
Rating: 4 out of 5
Every year I order a personalized cap for my boyfriend as a gift with his initials and age. Some years the cap is stitched better than others. Often the colors on the website don't quite match the actual e colors either. Some caps have a green bottom, this can sometimes clash with your cap color choice. Despite these little things, I really like the concept of the cap.
Translated reviews
A
Rating: 1 out of 5
Hello, good on the whole but I was not asked to validate the 2nd embroidery on the side of the cap which is completely illegible, I invested 450 euro in 10 caps and the writing on the side is ILLEGIBLE, WHY? not to have sent me my validation also for the 2nd embroidery!!!!
Translated reviews
V
Rating: 3 out of 5
the processing was a bit lengthy
Translated reviews
G
Rating: 3 out of 5
I am not satisfied with the cap delivered,it was flattened and with false folds that I had to iron out myself.
Translated reviews
V
Rating: 4 out of 5
It was all super cool cap,
Translated reviews
A
Rating: 4 out of 5
The delivery status information is insufficient. It did not correspond to the actual status of my order. When I followed the IMXpostal link, it said there was a problem with my order, but I received it a few hours later. This was a pleasant surprise in my case, but could be more problematic in others. Otherwise, everything was very good, thank you.
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.