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Rating: 5 out of 5
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 3 and 5 stars
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Rating: 1 out of 5
The delivery took a very long time and when I finally received the package, the size was wrong. I tried to contact customer service, but there is no hotline for complaints. The returns registration does not work and I have not heard back despite repeated requests. The buyer has to bear the costly return shipping costs themselves, which is not possible under Onlin
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Response from HEADICT
Hello, thank you for your message. The shipment was sent on the day of the order on 21.06.23 and was delivered on 28.06.23. According to our return policy, the buyer pays the return costs. Customer service responded to your email on the same day. Best regards from the Headict team
V
Rating: 5 out of 5
I got notified that my order is on the way, but I never received it. Customer serviceës response took a few days. 2nd delivery attempt was successful.
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Fast, well-packaged delivery
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Nothing to say it's ok
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Speed , choice
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Fast & correct delivery
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Everything is fine, gladly again.
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Fast and clear delivery and cool quality
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Rating: 5 out of 5
everything was great. good goods, delivered quickly, gladly again
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Especially fast shipping
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Good, fast service, good customer service.
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Good store, good processing. Done.
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Fast delivery, everything tip top
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Large selection, good prices, fast delivery
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everything worked out great am very satisfied
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I don't think PayPal payment is so good
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Rating: 1 out of 5
I once ordered something but never got delivered.After several emails sent still no response.
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Response from HEADICT
Dear, Thank you for your order. Your parcel was never picked up at the relay point in time and is currently on its way back to our offices. Please find the tracking link below below. https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XJ144949511JF&langue=fr We remain at your disposal and wish you a pleasant day. Best regards Headict Team
V
Rating: 1 out of 5
I did not read your order confirmation. I therefore missed the fact that the hat was sent to the wrong address, which I didn't know at all, and not to the billing address as stated.
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Response from HEADICT
Dear, Thank you for your order. It placed on 30/05/2023. Shipped on 31/05/2023 and collected from the relay point on 02/05/2023. (with your name as signature) The order was delivered on time. I remain available at the following address [email protected] and I wish you a pleasant day. Best reagards The Headict team.
V
Rating: 5 out of 5
Good product! (Cap) Embroidery (3D) good! Slight delay in delivery date!
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G
Rating: 1 out of 5
There is no telling where my order ended up. The location it should have been sent to is full of scaffolding and know nothing at all about such a package having been delivered. This puts me in an uncomfortable situation because I am going on vacation today (June 28) for 5 weeks and had counted on this hat.
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Response from HEADICT
Dear, Your parcel is returned to our offices because of a delivery problem (wrong address, unclaimed package on time, etc....). We propose to you a second sending of your order (with confirmation of your delivery address), a voucher code or a full refund of your order. Awaiting your instructions, we wish you a pleasant day. Best Regards The Headict team.
V
Rating: 5 out of 5
5* is all I need to say
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Account suspended
Cette attestation de confiance n'est plus disponible.