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V
Rating: 5 out of 5
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Fast shipping and great goods, you can't complain.
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Well done, come site, well organized for order taking. for order tracking as well.
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A
Rating: 5 out of 5
Fast delivery and responsive customer service. Very satisfied!
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V
Rating: 5 out of 5
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V
Rating: 1 out of 5
Ordered on 28.06.23, still not here today (19.07.23) - with an announced delivery time of 4 to 5 days!!!! No answer to an inquiry e-mail from 11.07.23 until today, but have already received 4 or 5 advertising e-mails since then. The shipping company Chronopost (DPD France) is a disaster: parts of the website do not work or are only available in French (otherwise English can also be selected).
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Response from HEADICT
Hello, your parcel was dispatched by Headict one day after you placed your order and was accepted by Chronopost. Unfortunately, Chronopost has not fulfilled its service and has not yet delivered your parcel. We have opened an investigation today and we will contact you as soon as Chronopost informs us of the results. You can also view the Chronopost link in German. Many greetings
G
Rating: 5 out of 5
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V
Rating: 1 out of 5
Order has not yet arrived, although it has already been paid for. Even after contacting us twice, the store has not responded!
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Response from HEADICT
Hello, unfortunately the email address on our website was incorrect. Please contact customer service via the contact form or at [email protected]. Your parcel has already been sent and has unfortunately not yet been delivered. Best regards from the Headict team
G
Rating: 5 out of 5
Excellent experience no comments or criticisms.
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A
Rating: 5 out of 5
Easy ordering, large selection of products
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V
Rating: 5 out of 5
Headict has a large selection of caps and hats, delivers quickly and has good customer service.
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G
Rating: 1 out of 5
No charge for returns
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Response from HEADICT
Dear, Return and exchange conditions are available at any time on our website. Please find the following link. https://www.headict.nl/content/7-ruilen-en-retouren We remain at your disposal and wish you a pleasant day. Best regards. Headict team.
G
Rating: 4 out of 5
Fast delivery. Many choices of various brands and design.
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A
Rating: 5 out of 5
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Rating: 5 out of 5
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V
Rating: 5 out of 5
It's fun to wear the hat.
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A
Rating: 5 out of 5
Fast service, good quality, too bad there's not much choice of size.
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A
Rating: 1 out of 5
Still haven't received delivery, so difficult to assess. Although it was supposedly delivered within 48 hours.
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Response from HEADICT
Hello, Thank you for your order. I have noticed a delay in the tracking of your delivery. As I have no further information from the postal service, I will reimburse your shipping costs immediately. We apologize for the inconvenience. We remain at your disposal and wish you a pleasant day. Sincerely Headict Team
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Wonderful I recommend
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Superb quality, fast delivery
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A
Rating: 5 out of 5
Two orders simultaneously and top reception, top well-packaged products. Small disappointment on a hat that is a little larger than the advertised size. Otherwise I'm very satisfied.
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A
Rating: 5 out of 5
The quality of the item, the beautiful photos on the site and the fast delivery.
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A
Rating: 5 out of 5
Fast ....
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Rating: 5 out of 5
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G
Rating: 5 out of 5
Fast delivery!
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G
Rating: 5 out of 5
Clear product description and correct sizes. Lots of choice in quality headwear!
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V
Rating: 1 out of 5
My item never arrived. Tried to contact me by e-mail. Unfortunately received no reply.
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Response from HEADICT
Hello, thank you for your message. Unfortunately we have not received an email from you. We received your order in the evening on 28.06.23 and it was shipped on 29.06.23 and is still on its way to the parcel delivery center. It is a little longer than usual. If your order does not arrive by the end of the week, please contact customer service at [email protected] Best regards, Headi
G
Rating: 5 out of 5
Product as described and delivery as promised.
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Simply fast and efficient
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Rating: 5 out of 5
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G
Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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V
Rating: 1 out of 5
The delivery took a very long time and when I finally received the package, the size was wrong. I tried to contact customer service, but there is no hotline for complaints. The returns registration does not work and I have not heard back despite repeated requests. The buyer has to bear the costly return shipping costs themselves, which is not possible under Onlin
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Response from HEADICT
Hello, thank you for your message. The shipment was sent on the day of the order on 21.06.23 and was delivered on 28.06.23. According to our return policy, the buyer pays the return costs. Customer service responded to your email on the same day. Best regards from the Headict team
V
Rating: 5 out of 5
I got notified that my order is on the way, but I never received it. Customer serviceës response took a few days. 2nd delivery attempt was successful.
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Rating: 5 out of 5
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Account suspended
Cette attestation de confiance n'est plus disponible.