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A
Rating: 4 out of 5
Disappointed with the quality of my last order
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delay a little long but otherwise very satisfied overall. I will definitely recommend your company.
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G
Rating: 4 out of 5
Right product perfectly on time
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A
Rating: 4 out of 5
Product description is not clear
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A
Rating: 4 out of 5
Great value for money and wide choice. At the top
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G
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Hello, After a parcel lost at Colissimo without any information from them, then a return of the parcel followed by a TNT passage with absence and an erroneous SMS from them, I got my parcel back. Throughout these 2 months, the Headict service has been top notch: understanding, competent, responsive. It's a shame that the delivery service providers aren't up to scratch...
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A
Rating: 4 out of 5
Hello, I'm delighted with your products (I recommended some in the process), and I like your site, what I propose to you I put a downer on the delivery because I'm 65km from you (in Switzerland), and my package left for Roissy, then plane to Zurich before returning ... I know there's not much you can do about it, but I think we can/should all look for solutions...
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Response from HEADICT
Hello, thank you for your confidence. However, shipments to Switzerland necessarily transit through Roissy, which is the reference customs point. Kind regards, The Headict team
A
Rating: 4 out of 5
Very disappointed by the hats: The straw hat was very stiff and really uncomfortable, and the other one, although it was a brand name (and I'm used to this brand), didn't fit either, it didn't fit on my head. Of course we returned the items, the refund has already been made and that's very good, but the shipping costs we had to pay were also very disappointing.
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V
Rating: 4 out of 5
The hat arrived safely...looks great, good price-performance ratio Merci to France
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G
Rating: 1 out of 5
delivered incorrectly, no response through customer service, but then none at all, and once the products surfaced they turned out to be not at all up to the quality the brands provide through other channels
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A
Rating: 4 out of 5
As far as I'm concerned, I'm and will remain one of your loyal customers. You're always up to date with the latest trends in headwear, as well as with the classics, which is great, but lately I've been disappointed with the quality of the edging on the cap and bonnet I made from your suggestions. Thanks anyway for the effort.
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G
Rating: 4 out of 5
Everything went fine.Now hope the cap fits as it is a gift
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A
Rating: 4 out of 5
Good quality
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G
Rating: 4 out of 5
Search function could be better. Payment went wrong and finding the products was difficult. Fortunately an employee sent me the links to the products which allowed me to redo the order. Products are good
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A
Rating: 4 out of 5
Items received quickly. Very nice products and the idea of being able to customize them is great. Too bad there are no promotions or discounts on customizable caps.
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A
Rating: 4 out of 5
I will do it in Englisch if its ok.. I am very pleased with my new beret.Beautiful material,nice wool,and i love the finishing inside. Good website, good delivery Service. Thank you.
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A
Rating: 4 out of 5
Good site for cap lovers
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A
Rating: 4 out of 5
No worries about delivery and the quality of the hat is good.
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A
Rating: 4 out of 5
Hello, I've sent an email to customer service, I'm waiting for a reply.
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A
Rating: 4 out of 5
Good material Good design
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A
Rating: 4 out of 5
a small defect, but the hat is reimbursed, so no problem.
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G
Rating: 4 out of 5
an 8
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A
Rating: 4 out of 5
Too bad the logo embroidery is only available in quantities of 10 or more (except for the 99 prototype)...
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A
Rating: 4 out of 5
Buffalo hat on sale arrived without its conservation box (from the "Stetson" brand) when it was supposed to be delivered with it, according to the description on the site). Very happy with the product, the size and the delivery, but very disappointed by the absence of this box which protects the hat during the period of non-use. Too bad
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A
Rating: 4 out of 5
Hello, the color of the cap was not the same as on the pictures.
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A
Rating: 4 out of 5
5 is perfect, and as everyone knows, there's no such thing as perfect, so 4 is good, very good.
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A
Rating: 4 out of 5
Colissimo delivery, as always, late. The product itself is of good quality, but size too big. I wouldn't send it back because I'm tired of paying return shipping. Your customer service is top-notch, but next time I'll order directly from Stetson, with more choice, more information and perfect sizing.
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A
Rating: 4 out of 5
I had chosen delivery in two working days and I received the parcel 5 days after ordering. On the other hand, the item I ordered met my expectations, and that's the main thing.
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A
Rating: 4 out of 5
Nice item, but much too big. Fast and careful delivery. Negative point: return for a fee, but the exchange was quick. I'm sorry I didn't ask for a credit note and take advantage of the 30 balance (almost 18) within 2 days....
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A
Rating: 4 out of 5
A little delay on the delivery, it took 4 working days to receive the package. Otherwise everything was fine and arrived in good condition.
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A
Rating: 4 out of 5
Very happy with the product
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A
Rating: 1 out of 5
I have not received my parcel
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Response from HEADICT
Hello, Thank you for your comment. As indicated on the site, 10 days are necessary for shipping and delivery to Mayotte. Best regards, The Headict team
G
Rating: 4 out of 5
High quality beret
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A
Rating: 4 out of 5
The site is beautiful and clear. The filters make it easy to find what you're looking for, and the prices are right for anything that isn't personalized. On the other hand, for personalized items, the price rises quickly. The final personalized product is top-notch (embroidered cap front and back). Fast production and delivery (thanks Angie).
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A
Rating: 4 out of 5
Low prices with early-year discounts. On-time delivery with tracking. Well packaged. Product in good condition as described but fabric not very thick.
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G
Rating: 4 out of 5
The delivery was indicated on Saturday, then disappeared from the screen, and the following week on Tuesday in the bus done . otherwise fine though
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A
Rating: 4 out of 5
Super Good fast delivery and top items
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A
Rating: 4 out of 5
Order received. Caps in good condition. No error on sizes. Nickel plated.
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A
Rating: 4 out of 5
One-size-fits-all chapka received promptly. A little big for a lady, though, so we had to sew inside so it wouldn't sink in too much.
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Account suspended
Cette attestation de confiance n'est plus disponible.