Thank you for your order. We remain at your disposal for any complaint at the following address: [email protected] We wish you an excellent day. Sincerely, The Headict team
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Rating: 4 out of 5
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Rating: 1 out of 5
As of today, chronopost has not delivered the parcel despite my repeated reminders.
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Response from HEADICT
Thank you for your order. Your parcel has been waiting since the 25/06 in the relay point indicated on the parcel tracking, it will be reshipped to our premises within 7 days if it is not claimed. For further information, please contact us at [email protected] We wish you a pleasant day. Sincerely The Headict team.
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
Paid 6 euros for the 48 h service,after 5 days still not delivered.With track and trace code you don't get any wiser either.
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Response from HEADICT
Dear, You contacted us through our customer service and we promptly responded by acknowledging the delay in delivery due to a "postal sorting error". Furthermore we issued a refund for the shipping charges. We remain at your disposal and we wish you a pleasant day. Kind regards Headict Team
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Rating: 1 out of 5
It's been 10 days since I ordered. I've been charged but the order hasn't even been shipped yet.
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Response from HEADICT
Hello, Thank you for your order. You finalized your purchase on 04/06 and we sent the parcel the same day. Further to your comment, I note, indeed, that there is an incident during the routing by Colissimo. I'm opening an investigation and will get back to you by email. When a problem like this arises, please don't hesitate to contact our customer service department; that's what we're here for. [email protected] Sincerely, The Headict team
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Rating: 4 out of 5
Thank you, Hello, a little disappointed with the spiderman cap, the visor is a little stiff but maybe it will soften with time. I am satisfied with the delivery time and the quality of the products.
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Rating: 1 out of 5
Never received the package
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Response from HEADICT
Hello, Thank you for your order. You placed your order on the evening of 03/06, and the parcel was dispatched as soon as we got back on 04/06. We have just checked the tracking of the parcel and, indeed, the routing seems blocked within the Chronopost network. We are opening an investigation to find out more. In the event of a problem similar to this one, please contact Headict customer service; we are perfectly capable of providing you with information and managing the incidents that a dysfunctional delivery can cause. [email protected] We remain available and wish you a pleasant day. Sincerely, The Headict team.
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Acheteur vérifié
Rating: 4 out of 5
Good customization work Effort to do on the packaging of the cap for shipping because no protection against possible crushing, overlay of package during delivery or other, package crushed visor side, I was lucky.
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Rating: 4 out of 5
Large selection. Delivery a little slow.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
I had bought an expensive cap which unfortunately I picked up too late and sent it back first I still haven't got my money back
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Response from HEADICT
Dear, Thank you for your attention. We received your package back at our premises because no one picked it up from the pickup point. We sent you a message on 11/03, and you have not yet responded to our message.... Therefore, your parcel is still pending at our premises. Awaiting your reply we wish you a pleasant day. Kind regards. Headict Team.
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Rating: 1 out of 5
I've ordered in the past, sometimes from abroad. Today, it takes more than a week to drive 500 km. You'd think it would arrive by donkey. Change carriers.
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Response from HEADICT
Hello, Thank you for your order. You have selected a pick-up delivery (4 working days). Your order is waiting for you in the relay point, you can go there to collect it. We wish you a pleasant day. Sincerely, The Headict team
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Tax-free shipping in doms tax in France and re-tax in overseas territories (Guadeloupe)
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Rating: 4 out of 5
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Rating: 4 out of 5
Quality caps and customization.
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Rating: 4 out of 5
Everything went well with the order. The delivery was made to a dpd office. Maybe there will be home delivery.
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Response from HEADICT
Hello, we also offer the "home delivery" option with DPD for a small surcharge. Just keep scrolling and you will see this option, which you can select. Best regards from the Headict team
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Rating: 4 out of 5
Well taken care of
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Rating: 1 out of 5
The sun hat I ordered 9-5 was never delivered by dpd. I will contact about it soon, but due to my illness and treatment it hasn't happened yet
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Response from HEADICT
Dear, Thank you for your attention. Your order was placed on 05/09, and you chose a 7-day pickup delivery option. We dispatched it on 05/10, and it was delivered on 05/14 in accordance our shipping terms. We remain at your disposal and we wish you a pleasant day. Kind regards. Headict Team
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Rating: 4 out of 5
Meets my expectations
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Rating: 4 out of 5
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 4 out of 5
Good product. Good quality
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Rating: 1 out of 5
Worthless company. No response to questions about where order stays. No response to asking for your money back. To me these are scammers. Do not buy from this company is my advice.
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Response from HEADICT
Dear, Thank you for your order. Your package is waiting for you at the selected pickup point. We've replied to all of your messages the first on May 1st and the second on May 3rd but our replies may be in your spam folder! All the information has been provided to you. If the package is not collected from the pickup point within 7 days it will be returned to us and we can only issue a refund upon receipt of the package. We remain at your disposal and wish you a pleasant day. Kind regards Headict Team.
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Acheteur vérifié
Rating: 1 out of 5
24-04-2024 ordered a hat for 50.89. Haven't received anything yet. Try to contact via email to either still get delivered or my money back. No response. They are scammers. People I advise NOT to buy anything from Headict.
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Response from HEADICT
Dear, Thank you for your order. Your package is waiting for you at the selected pickup point. We've replied to all of your messages the first on May 1st and the second on May 3rd but our replies may be in your spam folder! All the information has been provided to you. If the package is not collected from the pickup point within 7 days it will be returned to us and we can only issue a refund upon receipt of the package. We remain at your disposal and wish you a pleasant day. Kind regards Headict Team.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Great delivery and wonderful quality! However the beret that had discount had some wear ( moths?) spots. I would have liked to have known that earlier.
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Response from HEADICT
Dear, Thank you for your order. All the items we have in stock remain in their original packaging. We do not have a showroom or a store; the items are unpacked from the boxes only for shipping. Our premises are obviously maintained to prevent any destructive pests. If your hat has a defect please do not hesitate to contact customer service at the following address: [email protected] We remain at your disposal and wish you a pleasant day. Kind regards Headict Team
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Rating: 4 out of 5
4,9 / 5 Nice choice and beautiful creations. There was a bug in my order BUT customer service handled it well... it just took longer than expected.
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Rating: 4 out of 5
Delivery was fast, from France. Disadvantage is that you have to pay for return shipping yourself and that costs easily more than 10 euros. This is also stated on the site, but actually you do not take that into account. Unfortunately, own fault. Delivery goes to a GLS delivery and is then free. Have it delivered at home, then you pay extra. In short, read the conditions well.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
speed
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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