Customer reviews of HEADICT

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
5 10,5k 79% 4 2 059 15% 3 373 3% 2 169 1% 1 193 1%

Reviews 1 and 4 stars

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Rating: 4 out of 5
n9oweG
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Excellent work
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
excellent service
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Rating: 4 out of 5
Responsive, compliant product and excellent delivery time
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Rating: 1 out of 5
Ordered two weeks ago, nothing received yet
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Response from HEADICT
Dear, Your parcel is available at the selected pickup point. Feel free to contact us at [email protected] to obtain your tracking link for your order and the address of the pickup point. We remain available for any information and wish you a pleasant day. Kind regards, Headict Team
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Acheteur vérifié
Rating: 1 out of 5
I thought I was getting a product made in France, but that's not the case, so I'm disappointed.
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Response from HEADICT
Hello, thank you for your order. First of all, we would like to inform you that Barts Amsterdam is a brand of Dutch origin. As retailers of this brand, we are able to provide information on the origin and manufacture of the products we offer. If you need to know the country of manufacture, please contact us directly at [email protected]. We'll be happy to provide you with all the information you need. We wish you a pleasant day. Sincerely, The Headict team
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Service and product quality
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Rating: 4 out of 5
Order respected, writing and color thank you the rendering is top! On the other hand, it's true that the price is excessive as always.
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Rating: 4 out of 5
Fast delivery. One star deduction for the choice of delivery options.
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Rating: 4 out of 5
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Rating: 1 out of 5
Ho ordinato due articoli e me ne avete consegnato altri. Ho scritto al servizio clienti e nessuno mi ha risposto. Servizio pessimo
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Response from HEADICT
Dear, The item you ordered has been dispatched and delivered on time. You contacted us regarding this order and we provided all the necessary details you needed. Maybe the mail is in your spam folder. We have also attached your invoice. If you need any further information we remain available at the following address: [email protected]. We wish you a pleasant day. Best Regards Headict Team
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Slightly long delivery time
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Everything is fine.
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Rating: 4 out of 5
Messages where package is
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Rating: 4 out of 5
Compliant rain hat
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Rating: 4 out of 5
perfect
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Rating: 4 out of 5
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Rating: 4 out of 5
One improvement to make, the telephone contact is absent .
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Response from HEADICT
Hello, Thank you for your interest. You can reach us from 8.30am to 12pm and from 2pm to 5pm from Monday to Thursday and from 8.30am to 12pm and from 2pm to 4.30pm on Fridays, via the email address [email protected] and the telephone number 0450458002. We remain at your disposal for any further information and wish you an excellent day. Sincerely, The Headict team
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Acheteur vérifié
Rating: 1 out of 5
Delivery times too late still not there
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Response from HEADICT
Hello, your order was dispatched immediately after receipt of payment on 11.01.24 and was delivered to the parcel store you selected on 13.01.24. DPD has already informed you. Please check your spam and collect your parcel. Best regards from the Headict team
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very wide choice and good quality. Too bad delivery is a bit long.
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Response from HEADICT
Hello, Thank you for your order. We apologize for the delay in the delivery of your order. Upon checking with the shipping company, I learned that the delivery had been postponed due to unfavorable weather conditions. Please do not hesitate to contact us directly at [email protected] for further information. We remain available and wish you a pleasant day. The Headict team.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Geverifieerde koper
Rating: 4 out of 5
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Verifizierter Käufer
Rating: 1 out of 5
I have still not received my package after 1 month. When I contact them, I am only put off by a computer, but nothing happens.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Verifizierter Käufer
Rating: 1 out of 5
Very long delivery time.
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Verifizierter Käufer
Rating: 1 out of 5
I paid for fast shipping. Hat still arrived a week later. I couldn't use it anymore because I bought the hat for a specific event. So 60 for nothing. Thank you
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Response from HEADICT
Hello, thank you for your comment. We sent your order with DPD Express as soon as we received it. Unfortunately, DPD did not fulfill the promised service. We will of course refund the express costs. You can return the hat for a refund. If you have any questions, please contact our customer service at [email protected]. Best regards from the Headict team
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Geverifieerde koper
Rating: 4 out of 5
Delivered within agreed time fine product .
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Verifizierter Käufer
Rating: 4 out of 5
Fast delivery, good quality
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery Well-priced
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Acheteur Vérifié
Rating: 4 out of 5
Very fast shipping and delivery, item conforms to specifications. The only drawback was that the item was placed directly in a chronopost bag, with no packaging to protect it. Apart from that, very good site with a choice that we don't have elsewhere.
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Response from HEADICT
Hello, This never normally happens. We are very careful about the quality of our products and the packaging used to send them to you. Chronopost must have repackaged the product because they must have damaged our parcel. We apologize for the inconvenience. Have a nice day. The Headict team.

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