Cayler&sons used to supply its products in a "box", that was classy, now it's not..... Too bad. Information about returned products leaves much to be desired .....forcely there is none.
Translated reviews
Response from HEADICT
Hello sir, Thank you for your comment. Cayler no longer supplies boxes with their logo, however, a tab dedicated to exchanges and returns is available on your space and at the bottom of each page of the site. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
I found the hat here that was sold out everywhere. Top
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Nickel
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
I have not received the goods to date. They are not answering my e-mails. How can I get my money back? Or can I still expect a delivery at some point?
Translated reviews
Response from HEADICT
Hello, the goods were shipped on 29.06.18 and are still at customs in Switzerland. Customs can hold parcels for delivery outside the EU. We have no influence on this. Your email yesterday was answered immediately. Best regards from the Headict team
V
Verifizierter Käufer
Rating: 1 out of 5
Very bad delivery never arrived please get my money back
Translated reviews
Response from HEADICT
Hello, your parcel was sent on the day of the order on 27.06.2918 and DPD has already tried to deliver it twice and unfortunately could not find you. Please contact customer service so that we can resolve the matter as quickly as possible. Best regards from the Headict team.
A
Acheteur Vérifié
Rating: 4 out of 5
Large selection. No delivery problems and product conforms.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery, original, high-quality caps and top-notch customer service. What else?
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very nice product, but a little disappointed by the size (too big because snapback and I'm a woman). Maybe we should warn people about sizes. You'd expect one size to fit a woman, but not really...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Unfortunately, the cost of customs clearance was not specified...
Translated reviews
Response from HEADICT
Hello, thank you for your order. For shipments outside the EU (such as Switzerland), packages are subject to customs duties and VAT and must be declared to the customs authorities. Best regards, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Top
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I received my cap (which is exactly what I ordered) perfectly protected in the parcel, but a little late.
Translated reviews
G
Geverifieerde koper
Rating: 4 out of 5
the caps have long since been returned because they did not fit(have not yet been refunded the money, hence the low service rating
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Super site only reproach the lack of availability of the sizes because when the hat is too small or too large one never has the.possinilite to exchange it is necessary a credit note to order another modem too bad
Translated reviews
G
Geverifieerde koper
Rating: 4 out of 5
Delivery tracking and product on order No complaints
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
I haven't received my order ( lost or stolen) It's been a week now and I still haven't been reimbursed... And there's been no reply to my e-mail about the inquiry with the postal services. I'm waiting to receive a sworn statement certifying that I didn't receive the parcel.
Translated reviews
Response from HEADICT
Hello, thank you for your comment. As agreed, we came back to you at the end of the survey and responded to your request. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
The color of my beret is beautiful and lasts after washing.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
Hello, I have ordered twice so far and last time everything was great, unfortunately not this time. The package arrived clearly damaged. Dented, partly open box. Fortunately the goods were undamaged.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
good but more description of items would be a plus. EXAMPLE: length of visors for caps. Free returns would also be appreciated in case you don't like the product.
Translated reviews
Response from HEADICT
Hello, Thank you for your comment. Please note that in the case of an exchange, the customer is responsible for return shipping costs, but the second shipment is free of charge. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
the lead time is still too long for customization
Translated reviews
Response from HEADICT
Hello, thank you for your comment. As announced on the site, 7 to 10 days are necessary for the personalization, preparation of order and forwarding of a product and this in spite of the periods of strong requests or festivals. We value our custo 100% made in France in our workshop. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
neat and fast well done
Translated reviews
G
Geverifieerde koper
Rating: 1 out of 5
I have not yet received my order. It was supposed to be delivered last Friday 8-6 in the afternoon but I haven't seen anything. Also no message seen from letter carrier oid. Can you please contact me 0646325676. Kind regards m.geers
Translated reviews
Response from HEADICT
Hello, We apologize for the inconvenience and invite you to contact our customer service at [email protected] Kind regards, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
The design of my personalized cap is a bit messy, but I'm proud to finally have it in my hands. The second cap, representing Mount Niseko, is really cool.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
CLEAR
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
RAS
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Product conforms to the description on the website. Simple and efficient order tracking. I particularly appreciated the protective bag offered with the cap.
I recommend Headict
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Hello, are you charging me 32 for a product with a 30 manufacturer's label?
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
Ordered on June 3rd. Still not received. The status of the package has not changed for 9 days.
Translated reviews
Response from HEADICT
Hello, Thank you for your comment. Our customer service team will get back to you today to determine the status of your parcel. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Products delivered on time, satisfied with the order as expected
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Delivery time as advertised. I ordered 3 caps, 2 of which I intend to give as gifts, and I'm a little disappointed that I didn't get 3 sliding pockets. The caps are of good quality and the embroidery is very well done. Pay attention to the embroidery on the side when simulating, the difference between MAJ and MIN is well done when edging.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
No unpleasant surprises when you open the package. Now we're waiting for Father's Day to find out if he'll like it.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
....Only the homepage is a bit difficult to handle.
But if you have a lot of time it works
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Impeccable Very pretty cape
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Not enough choice of fitted 59 fifty new era caps and colors.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Due to a sorting error, I received my parcel 5 days too late.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Hello Headict.com team, I am delighted with my order on your site, the product I ordered and the customer relationship I had with your team.
However, the TNT delivery in 24h is deplorable. No information or follow-up from them. You told me the relay point in question (on the other side of my house), and my parcel wasn't there, but in another relay point...
Translated reviews
Response from HEADICT
Hello, Thank you for your comment. We would like to apologize for the service provided by the carrier. The shipping costs have of course been refunded. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good overall, I would have liked the black lines of the logo to be more pronounced and it would also be nice to be able to do an embroidery and a logo on the same cap for the panel 5.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
product delivered on time and compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I'm pleased
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 