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A
Rating: 4 out of 5
No complaints
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
No worries...still a bit more than 40 aine euros for a trucker, a bit too much. But nice product.
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A
Rating: 4 out of 5
Fast delivery. Choice and quality. Just disappointed with the packaging because on the site we see a box of the brand of the cap which makes a nice gift and in the end received in a banal headict bag. An average gift.
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Response from HEADICT
Hello, Thank you for your comment. Cayler & Sons are indeed out of stock of cardboard boxes. We apologize for the inconvenience. Sincerely, The Headict team
A
Rating: 4 out of 5
Top quality product but I ended up with a completely crushed parcel.
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A
Rating: 4 out of 5
Hello I ordered CGXTQQRPZ the 05.02.2018 a beret 504wool red, unfortunately for me the item was too big, I made the request to exchange no problem but it cost me 8.65 return shipping plus 10 because the purchase was more expensive. The beret cost me in the end 63.15 too expensive for me.Pensez not pay the return shipping.
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A
Rating: 4 out of 5
I was very worried when the parcel arrived, because it was damaged and open, and the items were easy to reach and steal. Perhaps the absence of a "serflex"-style tie explains this condition? Fortunately, the entire order is intact, and the items meet our expectations and descriptions.
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Response from HEADICT
Thank you for your feedback. It's possible that your parcel was checked during transit as we take great care in packaging our products before dispatch and they are indeed strapped. Sincerely, The Headict team
A
Rating: 4 out of 5
Hat too small.
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A
Rating: 4 out of 5
very well
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G
Rating: 4 out of 5
Too bad it's not ordered today delivered tomorrow. The track and trace is also unclear. BUT the hat itself is really beautifully made. Good materials. Perfect size. Kudos
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V
Rating: 4 out of 5
The beret I bought from Laulhere is characterized by design quality with the best functionality.
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A
Rating: 4 out of 5
Good buying experience
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A
Rating: 4 out of 5
Very happy with your service and products, delivery ahead of schedule, what more could you ask for? Just perfect for Valentine's Day I'll be back to order from you with pleasure.
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A
Rating: 4 out of 5
Delivery doesn't just depend on Headict. The parcel was delivered 48 hours late after "a sorting error". This is a great pity for a colissimo, especially as the order had been programmed according to the delivery time. The order was for hats for my sister, who was leaving for the mountains on Saturday 10/02. The hats arrived after her departure.
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A
Rating: 4 out of 5
Having never dealt with customer service before, I can't comment on it.
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G
Rating: 4 out of 5
The cap meets the quality expectation however I find the embroidery (mainly the letter O) not 100 finished as expected .
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A
Rating: 4 out of 5
Everything is perfect, the merchandise, the customer service...Just the delivery was late in coming. The deadlines were not met. However, as we had the snow episode in Ile de France, I can understand that it took longer.
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V
Rating: 4 out of 5
Nice job
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A
Rating: 4 out of 5
Very good overall.
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G
Rating: 4 out of 5
excellent service, fast delivery
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A
Rating: 4 out of 5
Delayed delivery but quality product, I don't regret the wait.
I'll definitely recommend it as the products are nice and there's plenty of choice.
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I'll definitely recommend it as the products are nice and there's plenty of choice.
A
Rating: 4 out of 5
Very well finished on time delivery I would recommend your site
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G
Rating: 4 out of 5
Delivery good. Good packaging and so on. I did find a delivery time of 5 working days a bit long.Product (Stetson flat cap Belfast) good. However, after proper measuring and ordering the corresponding size, it turned out to be very large (fell over my eyes). Service good; soon after receiving the cap at Headict a size smaller was sent. Disadvantage: track and trace returned at own cost.
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A
Rating: 4 out of 5
Fast delivery Cap as pictured, comfortable to wear
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G
Rating: 4 out of 5
On address sticker was no house number listed, therefore delay on delivery. otherwise a great product and I am very satisfied with it.
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A
Rating: 4 out of 5
Delivery box crushed, slight crease on the cap, too bad, for connoisseurs: sacrilege I did not return but it was Limit the note of 4, I love your site and your products for so much, continue
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A
Rating: 4 out of 5
Delivery was perfectly on time. I appreciated the little Headict bag that protects the cap. The product conforms to the photos on the site.
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A
Rating: 4 out of 5
Good conforming product
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G
Rating: 1 out of 5
I have been waiting two weeks now for my order of 2 New Era caps that should have been delivered within a few days (maximum). Contacted customer service twice without any response... Very poor service, definitely will not recommend you to third and definitely do not plan to order any product from you again.
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G
Rating: 4 out of 5
Very pleased with the quick delivery. Haven't had a chance to test the products yet, but they look very solid.
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A
Rating: 4 out of 5
It's annoying to have to pay for return postage, especially for caps that don't always fit. But the choice is interesting.
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Response from HEADICT
Hello and thank you for your order. Return shipping costs are indeed at the customer's expense but we offer the second shipment in case of exchange. Please also note that we offer free shipping on orders over 75 euros. Sincerely, The Headict team
A
Rating: 4 out of 5
very good product, with a wide choice fast delivery
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A
Rating: 4 out of 5
Fine
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G
Rating: 1 out of 5
Have not received product yet unfortunately
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G
Rating: 1 out of 5
I have not received my package yet, hopefully it will arrive today otherwise I will email you again.Regards Frenklin Vos
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G
Rating: 1 out of 5
So far nothing received, so for now only negative rating. something like minus 10 stars. I hope, that you can do something about it. my preference is for the ordered, but my money back is also good.J. van der Spek
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V
Rating: 4 out of 5
Delivery and information perfect, returns unproblematic, gladly again
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A
Rating: 4 out of 5
delivery a little long, everything else perfect thank you
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Response from HEADICT
Hello, Thank you for your order. As indicated on the site, personalized products require 7 to 10 days between embroidery or engraving and delivery, which explains why the parcel was delivered 8 days after your order. Sincerely, The Headict team
G
Rating: 4 out of 5
Neat box, beret delivered flat. Fine wool. Neat communication.
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A
Rating: 4 out of 5
Very good product. Too bad that the underside of the visor is green and that this is not indicated on the site...
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Response from HEADICT
Thank you for your order and your feedback. Most of the caps shown on the customization module have the underside of the visor in green (the traditional color of baseball players) and this information is indicated in the product description under the color panel. Sincerely, The Headict team
A
Rating: 4 out of 5
Delivery super Merchandise, not really the color written and displayed ... but hey, it looks good quality
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