English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Fast, compliant shipping
Translated reviews
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to say, a good selection of good brands. The only drawback is the delivery time, which I find a little longer than on other sites.
Translated reviews
Response from HEADICT
Hello, Thank you for your order and your feedback. Orders placed before 2pm on weekdays are shipped the same day (except for personalized products). We offer several delivery methods, colissimo, relais pick up and experss 24h with Chronopost. i.e. delivery in 24H. Have a nice day The Headict team.
V
Rating: 4 out of 5
-
Translated reviews
V
Rating: 4 out of 5
-
Translated reviews
V
Rating: 1 out of 5
In the event of a return, the shipping costs for both the purchase and the return are borne by the buyer. So, regardless of whether the item fits or not, the shipping costs, in my case around EUR 10.00, are definitely gone. Therefore: Once and never again.
Translated reviews
Response from HEADICT
Hello, thank you for your comment. We cover the shipping costs to Germany from 49 for a delivery with DPD Pick Up Europe. According to our return conditions, the buyer bears the return costs to Germany. Best regards from the Headict team.
V
Rating: 4 out of 5
customized cap of high quality, producing it takes a little time, but transparent communication during delivery - one star less because selected logistic partner charges quite a lot for delivery at home and does not offer many pick-up points
Translated reviews
A
Rating: 1 out of 5
Company of charlatans.
Translated reviews
Response from HEADICT
Hello, For information: you placed an order on 7/11 for a beret in size XL, we processed and shipped your order the same day. You sent us back your beret without closing the box properly and the box arrived empty... Despite this, we found a solution to ensure your satisfaction and, after checking with the carrier, returned the beret in the size you requested....
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Fast and efficient
Translated reviews
V
Rating: 4 out of 5
-
Translated reviews
V
Rating: 1 out of 5
Goods have not yet arrived
Translated reviews
Response from HEADICT
Hello, unfortunately the delivery took longer than usual. We have no control over this. Your parcel was delivered on 06.11.23. Best regards from the Headict team
G
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
I'm sorry your bandanas all come in one size... for a man that's too small.
Translated reviews
V
Rating: 4 out of 5
-
Translated reviews
V
Rating: 4 out of 5
-
Translated reviews
G
Rating: 4 out of 5
Beautifully packaged hats. Quality. Better choose UPS for delivery than with DPD though. (Package was not immediately found at DPD pickup point.
Translated reviews
V
Rating: 1 out of 5
Ordered on 28.06.23, still not here today (19.07.23) - with an announced delivery time of 4 to 5 days!!!! No answer to an inquiry e-mail from 11.07.23 until today, but have already received 4 or 5 advertising e-mails since then. The shipping company Chronopost (DPD France) is a disaster: parts of the website do not work or are only available in French (otherwise English can also be selected).
Translated reviews
Response from HEADICT
Hello, your parcel was dispatched by Headict one day after you placed your order and was accepted by Chronopost. Unfortunately, Chronopost has not fulfilled its service and has not yet delivered your parcel. We have opened an investigation today and we will contact you as soon as Chronopost informs us of the results. You can also view the Chronopost link in German. Many greetings
V
Rating: 1 out of 5
Order has not yet arrived, although it has already been paid for. Even after contacting us twice, the store has not responded!
Translated reviews
Response from HEADICT
Hello, unfortunately the email address on our website was incorrect. Please contact customer service via the contact form or at [email protected]. Your parcel has already been sent and has unfortunately not yet been delivered. Best regards from the Headict team
G
Rating: 1 out of 5
No charge for returns
Translated reviews
Response from HEADICT
Dear, Return and exchange conditions are available at any time on our website. Please find the following link. https://www.headict.nl/content/7-ruilen-en-retouren We remain at your disposal and wish you a pleasant day. Best regards. Headict team.
G
Rating: 4 out of 5
Fast delivery. Many choices of various brands and design.
Translated reviews
A
Rating: 1 out of 5
Still haven't received delivery, so difficult to assess. Although it was supposedly delivered within 48 hours.
Translated reviews
Response from HEADICT
Hello, Thank you for your order. I have noticed a delay in the tracking of your delivery. As I have no further information from the postal service, I will reimburse your shipping costs immediately. We apologize for the inconvenience. We remain at your disposal and wish you a pleasant day. Sincerely Headict Team
V
Rating: 1 out of 5
My item never arrived. Tried to contact me by e-mail. Unfortunately received no reply.
Translated reviews
Response from HEADICT
Hello, thank you for your message. Unfortunately we have not received an email from you. We received your order in the evening on 28.06.23 and it was shipped on 29.06.23 and is still on its way to the parcel delivery center. It is a little longer than usual. If your order does not arrive by the end of the week, please contact customer service at [email protected] Best regards, Headi
G
Rating: 4 out of 5
-
Translated reviews
G
Rating: 4 out of 5
-
Translated reviews
V
Rating: 1 out of 5
The delivery took a very long time and when I finally received the package, the size was wrong. I tried to contact customer service, but there is no hotline for complaints. The returns registration does not work and I have not heard back despite repeated requests. The buyer has to bear the costly return shipping costs themselves, which is not possible under Onlin
Translated reviews
Response from HEADICT
Hello, thank you for your message. The shipment was sent on the day of the order on 21.06.23 and was delivered on 28.06.23. According to our return policy, the buyer pays the return costs. Customer service responded to your email on the same day. Best regards from the Headict team
G
Rating: 4 out of 5
Shipping was very unclear.
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
V
Rating: 4 out of 5
-
Translated reviews
G
Rating: 4 out of 5
Fast home delivery
Translated reviews
V
Rating: 4 out of 5
Everything went well, just didn't get any confirmation after the shipping confirmation that the package had arrived at the pick-up station.
Translated reviews
V
Rating: 4 out of 5
Goods all great. Shipping took 10 working days. I thought that was a bit long. The goods were very good and well packaged.
Translated reviews
G
Rating: 1 out of 5
I once ordered something but never got delivered.After several emails sent still no response.
Translated reviews
Response from HEADICT
Dear, Thank you for your order. Your parcel was never picked up at the relay point in time and is currently on its way back to our offices. Please find the tracking link below below. https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XJ144949511JF&langue=fr We remain at your disposal and wish you a pleasant day. Best regards Headict Team
G
Rating: 4 out of 5
Wide choice deliver fast
Translated reviews
V
Rating: 1 out of 5
I did not read your order confirmation. I therefore missed the fact that the hat was sent to the wrong address, which I didn't know at all, and not to the billing address as stated.
Translated reviews
Response from HEADICT
Dear, Thank you for your order. It placed on 30/05/2023. Shipped on 31/05/2023 and collected from the relay point on 02/05/2023. (with your name as signature) The order was delivered on time. I remain available at the following address [email protected] and I wish you a pleasant day. Best reagards The Headict team.
G
Rating: 1 out of 5
There is no telling where my order ended up. The location it should have been sent to is full of scaffolding and know nothing at all about such a package having been delivered. This puts me in an uncomfortable situation because I am going on vacation today (June 28) for 5 weeks and had counted on this hat.
Translated reviews
Response from HEADICT
Dear, Your parcel is returned to our offices because of a delivery problem (wrong address, unclaimed package on time, etc....). We propose to you a second sending of your order (with confirmation of your delivery address), a voucher code or a full refund of your order. Awaiting your instructions, we wish you a pleasant day. Best Regards The Headict team.
G
Rating: 1 out of 5
Order never received
Translated reviews
Response from HEADICT
Dear, Thank you for your order. The e-mail below was sent to you on 04/25 and has not been replied. "Dear, Your parcel is returned to our offices because of a delivery problem (wrong address, unclaimed package on time, etc....). We propose to you a second sending of your order (with confirmation of your delivery address), a voucher code or a full refund of your order. Awaiting your instructi
G
Rating: 1 out of 5
Order never received!!!
Translated reviews
Response from HEADICT
Dear, Thank you for your order. The e-mail below was sent to you on 05/23 and has not been replied. "Dear, Your parcel is returned to our offices because of a delivery problem (wrong address, unclaimed package on time, etc....). We propose to you a second sending of your order (with confirmation of your delivery address), a voucher code or a full refund of your order. Awaiting your instructi
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Quality hat.
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.