English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
G
Rating: 1 out of 5
Order received but not in the right size. Sent everything back including mail but heard nothing to date. Tried to contact with no luck. COMPLETELY UNRELIABLE STORE
Translated reviews
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
The order arrived quickly. The hat is customized just as I had imagined. That's great!
Translated reviews
A
Rating: 4 out of 5
Very good service and performance Thanks to the whole team
Translated reviews
A
Rating: 1 out of 5
I never received my order
Translated reviews
Response from HEADICT
Hello Mr Cresta, As indicated on the site, a delay of 7 to 10 days is necessary to make personalized products. Your beanie was shipped on 09/02/2017 and after discussion with the postal services, it is currently being delivered. Sincerely, The Headict team.
A
Rating: 4 out of 5
Very satisfied thank you
Translated reviews
A
Rating: 4 out of 5
Beautiful bonnets. Is it possible to indicate on each product the corresponding washing method when consulting the site?
Translated reviews
Response from HEADICT
Hello, on our website you'll find a tab entitled "Culture Headwear" (below) where you'll find all the information you need to care for your headgear. http://www.headict.com/fr/content/39-comment-entretenir-et-nettoyer-son-bonnet Sincerely, The Headict team.
A
Rating: 4 out of 5
on the photo the beret was royal blue I received it navy blue I am not happy
Translated reviews
Response from HEADICT
Hello, As indicated in the product title and description, this is a denim-colored beret (between navy and royal blue). There is, of course, a royal blue beret from the same brand entitled "béret classique royal". Sincerely, The Headict team
A
Rating: 4 out of 5
my parcel arrived at the post office on 30/01 and I wasn't informed until 03/02, even though I needed it for the 02nd because it was for my son's birthday.
Translated reviews
Response from HEADICT
We have contacted the postal services and your parcel did indeed fail to flash. A return of the incident has been made to avoid a repetition of the event.
A
Rating: 4 out of 5
Good communication despite delivery problems. Good quality products
Translated reviews
A
Rating: 4 out of 5
An important improvement for the customer. For each individual product description, in addition to the often unique size and material (wool, polyamide, etc.), it is important to specify the washing methods. It was only when I received the product that I realized that no washing was allowed. Thank you for taking your customers' comments into consideration.
Translated reviews
Response from HEADICT
Thank you for your attention and your comment. On our website, you will find a section entitled "Headwear Culture" where you will find all the information you need on how to care for hats, bonnets, caps, ... Sincerely, The Headict team
A
Rating: 4 out of 5
Good product, corresponds well to the order. Fast delivery. Would recommend.
Translated reviews
A
Rating: 4 out of 5
Delivery scheduled for January 27, received on the 30th. Too bad. Otherwise, my son likes the hat. Good size and good quality. To be seen in the long term.
Translated reviews
Response from HEADICT
Hello, Delivery was scheduled for January 27. As the postal services were unable to deliver on that day and the transit of mail stopped over the weekend, delivery was made on Monday January 30th. We apologize for any inconvenience caused. Sincerely, The Headict team
A
Rating: 4 out of 5
Compliant order but problem of information or understanding, so a little disappointment.
Translated reviews
Response from HEADICT
Hello, Following our e-mail exchanges during the making of your caps, we don't understand where the lack of information lies. We have contacted you every time we have hesitated to obtain the desired result and a quality finish.
A
Rating: 4 out of 5
I like this site for the variety of its offer and for its prices. For the rest, it's very correct: delivery, etc.
Translated reviews
A
Rating: 4 out of 5
I'm very happy with my order, despite a slightly longer delivery time than indicated and shipping costs that I find a little high. The site is great, with a very wide range of products available.
Translated reviews
A
Rating: 4 out of 5
Package delivered on time, goods received and good quality. I recommend this site.
Translated reviews
A
Rating: 4 out of 5
very well thank you
Translated reviews
A
Rating: 4 out of 5
Good Product delivered express
Translated reviews
A
Rating: 4 out of 5
Delivery times to be improved
Translated reviews
G
Rating: 1 out of 5
We are still waiting for the delivery of the hat Can't say anything about the product or service yet.
Translated reviews
A
Rating: 4 out of 5
product conforms to my expectations...delivery on time ...very satisfied
Translated reviews
A
Rating: 4 out of 5
Quality products, responsive and efficient customer service. I came to your site because I have a 61 cm head circumference and it is complicated to find hats and caps in this size. And as humans are never satisfied, I would have liked even more choice in this size on your site. You're great, keep up the good work.
Translated reviews
A
Rating: 4 out of 5
Slightly disappointed with the quality of the cap, which flattens at the top when put on the head and doesn't retain its original shape. Apart from that, quality service.
Translated reviews
Response from HEADICT
Hello, As indicated in the product description, this is an unstructured cap without front reinforcement. It is therefore normal for this cap to be "flattened" compared with other models. Sincerely, The Headict team
A
Rating: 4 out of 5
good product. delivered on time.
Translated reviews
A
Rating: 4 out of 5
Good quality, fast delivery
Translated reviews
A
Rating: 4 out of 5
Cap received quickly Good quality, to be seen over time
Translated reviews
G
Rating: 4 out of 5
Beautiful products
Translated reviews
A
Rating: 4 out of 5
good site
Translated reviews
A
Rating: 4 out of 5
The hat is very nice.
Translated reviews
A
Rating: 1 out of 5
Disappointed, I still haven't received the bonnet. I hear you have to wait 2 or 3 more weeks??? Soon winter is over
Translated reviews
A
Rating: 4 out of 5
The arrival date was short but the product is very good. I did not receive a confirmation e-mail for my order.
Translated reviews
A
Rating: 4 out of 5
Hello I am satisfied with the quality of the cap on the shape the color the visor. But I find the color of the border not white enough I saw it more shiny and satin. thank you
Translated reviews
A
Rating: 4 out of 5
Very fast delivery, very nice website and very well done.
Translated reviews
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
Nothing to report. Good service
Translated reviews
A
Rating: 4 out of 5
too many products don't have the same head size so they have to be returned and in this case it's expensive because the return by colisimo is at our expense and I had to order at least 3 or 4 times from headick and return the product 4 times . but good product
Translated reviews
Response from HEADICT
We offer more than 100 brands and 5000 references, so there are sometimes small differences between them. However, the brands do their utmost to respect a common pattern in order to limit these discrepancies.
A
Rating: 4 out of 5
very positive: speed of delivery; careful packaging; to be tested in use: the finish of the tassels does not seem to me to be of a quality manufacture ....... their colors are not beautiful (too bright);
Translated reviews
A
Rating: 4 out of 5
total satisfaction. nothing to say yet.
Translated reviews
A
Rating: 4 out of 5
Nothing to complain about. Items as described, order processed very quickly and delivery was fast too.
Translated reviews
A
Rating: 4 out of 5
The 24-hour delivery by TNT didn't work, but Headict customer service met my expectations promptly and efficiently.
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.