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Rating: 4 out of 5
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 1 and 4 stars
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Rating: 4 out of 5
High-quality items and top-notch personalization.
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Rating: 4 out of 5
Order arrived fairly quickly, just didn't get a track and trace code so that could be better
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Rating: 4 out of 5
Worked as imagined
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Rating: 4 out of 5
Wide range of head coverings, in all shapes and prices. So there is something for everyone. I myself purchased a hat with flexible, wide brim for sun protection.
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Rating: 1 out of 5
Wanted to return order but never had response from webshop
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Response from HEADICT
Hello, Following your August email a reply was sent to you, perhaps it was in your spam. Please find below the link with the procedure to follow for exchanges and returns. https://www.headict.nl/content/7-ruilen-en-retouren For further information we remain available at the following address: [email protected] I wish you a pleasant day. Best regards Swan
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Rating: 4 out of 5
Cute and beautiful hats from hat to cap with personalized letter or not.
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Rating: 4 out of 5
Varied site with plenty of choice. I find the price of delivery really expensive for small items like chef covers. Other sites do better in this respect. It's a shame. The loyalty program is also too light. The points accumulated disappear very quickly. Knowing that you don't usually buy more than 2 or 3 items in a year.
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Rating: 4 out of 5
The shipping time was about 8 days - we would have liked our first two orders to be a little faster.... the 3rd order reached us faster; otherwise great price-performance ratio - and : great offers!!! ;-)
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Rating: 4 out of 5
Item as pictured and delivered promptly. I recommend
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Rating: 1 out of 5
I have not received my parcel.
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Response from HEADICT
Hello, Thank you for your order. For overseas shipments and following the Covid 19 pandemic, shipments are subject to naval transit instead of air transit, which delays delivery times. We sincerely apologize for this inconvenience and confirm that your parcel is on its way. Yours sincerely, The Headict team
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Rating: 1 out of 5
The product is different from the photo
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Response from HEADICT
Hello and thank you for your order. Please send photos and details of the product received to our customer service department at [email protected]. We will of course find a suitable solution. Kind regards, The Headict team
G
Rating: 4 out of 5
Fast shipping and the neat packaging.
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Rating: 4 out of 5
Order received today, very good quality product, so good that it's a shame to have to wait 21 days to receive it, however no delay, as the waiting time corresponds to the one estimated at the time of ordering. Conclusion: a pleasant surprise for this first order, and it won't be the last.
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Rating: 4 out of 5
Fast delivery, good products and efficient customer service
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Rating: 4 out of 5
Just what I expected
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Rating: 4 out of 5
My personalized cap is great quality, exceeded my expectations, only the product was delivered 21 days after the order was placed, very disappointing when it is the birthday present (it said 7-10 days not 3 weeks)
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Response from HEADICT
Hello, unfortunately delivery to Switzerland takes longer than to Germany due to customs clearance. The personalization actually took a little longer than usual. We are sorry that the birthday present did not arrive on time. We are very pleased that the quality exceeded your expectations. Best regards from the Headict team.
Account suspended
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