English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
well
Translated reviews
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 3 out of 5
Despite a choice of 24-hour express home delivery (and therefore a higher price), I received the parcel more than 48 hours later, which I had to collect from a relay point because the deliveryman was too lazy to come to my house and explain why I wasn't there, even though there were 4 of us at home at the time indicated. Apart from that, great product as usual.
Translated reviews
Response from HEADICT
Hello, Thank you for your comment. As indicated in our email exchange, we have proceeded to reimburse the shipping costs and apologize for the inconvenience. Sincerely, The Headict team
A
Rating: 5 out of 5
A little expensive but serious and excellent quality
Translated reviews
A
Rating: 5 out of 5
bonjour site tres bien fait bonne idée de dessiner la tete sous la casquette donne un vrai apercu de se donne le produit. j'ai commendé deux fois et jamais décu
Translated reviews
V
Rating: 4 out of 5
Fast delivery, beautiful hat.
Translated reviews
A
Rating: 5 out of 5
quality product, fast delivery, nothing to say
Translated reviews
V
Rating: 3 out of 5
Unfortunately, the delivery has not yet arrived, although the specified delivery date has long since passed.
Translated reviews
Response from HEADICT
Hello, as stated on our site, personalization takes 10-14 days. Your order arrived on 03.07.18 and was shipped on 17.07.18. The delivery took place on 19.07.18. Best regards from the Headict team.
A
Rating: 4 out of 5
Fast delivery. Good quality products.
Product return at buyer's expense. Manual return procedure, no online tracking.
Translated reviews
Product return at buyer's expense. Manual return procedure, no online tracking.
A
Rating: 5 out of 5
Everything went very well and I am very satisfied with my purchase.
Translated reviews
A
Rating: 5 out of 5
perfect
Translated reviews
G
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
I recommend this site, very good after-sales service. Having had a quality problem with an item, I appreciated the speed with which a replacement item was sent.
Translated reviews
A
Rating: 5 out of 5
Super cap
Translated reviews
A
Rating: 5 out of 5
Cap received on time and well packaged
Translated reviews
A
Rating: 4 out of 5
The items are of excellent quality, but if you are not satisfied with part of your order, you can return it for a refund, which is a great plus. Overall, I'm satisfied and would probably buy from you again. Thank you for your professionalism.
Translated reviews
G
Rating: 4 out of 5
Very helpful when the mail order company lost my package. Friendly, fast and excellent service.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 4 out of 5
Delivery as expected and product well packaged.
Translated reviews
A
Rating: 5 out of 5
Very happy with my first order. Fast delivery, quality products and careful packaging - everything I need to buy again. Excellent merchant site.
Translated reviews
A
Rating: 5 out of 5
Super service super quality
Translated reviews
A
Rating: 5 out of 5
Following a delivery error (wrong model received), the site did everything possible to ensure that I received the model I had ordered.
Translated reviews
V
Rating: 5 out of 5
very good highly recommended
Translated reviews
A
Rating: 5 out of 5
Super product, beautiful material, a little high attention.
Translated reviews
A
Rating: 5 out of 5
Lots of choice, fast delivery.
Translated reviews
V
Rating: 5 out of 5
Fast delivery and problem-free and equally fast returns. I will certainly place my next order with you again
Translated reviews
A
Rating: 5 out of 5
Very good but delivery on D+1 compared to the advertised time.
Translated reviews
A
Rating: 5 out of 5
Almost perfect Colors are darker than on screen.
Translated reviews
A
Rating: 5 out of 5
I've ordered several times and never been disappointed.
Translated reviews
A
Rating: 4 out of 5
Cayler&sons used to supply its products in a "box", that was classy, now it's not..... Too bad. Information about returned products leaves much to be desired .....forcely there is none.
Translated reviews
Response from HEADICT
Hello sir, Thank you for your comment. Cayler no longer supplies boxes with their logo, however, a tab dedicated to exchanges and returns is available on your space and at the bottom of each page of the site. Sincerely, The Headict team
V
Rating: 5 out of 5
Great product, very good quality, fast delivery. Packaging exemplary We will order again
Translated reviews
A
Rating: 5 out of 5
The parcel arrived on time, and conformed to my order. Good packaging, and a little "Thank you" card from Headict. Everything is perfect, I recommend it.
Translated reviews
A
Rating: 2 out of 5
I ordered a Stetson panama hat for a gift, on the website the hat is described (and illustrated) as delivered in an original packing box, yet I received it without any box, stacked with a second hat I bought. It goes without saying that my gift is not presentable; customer service is unwilling to make any effort, while the information on the website is clearly erroneous...
Translated reviews
A
Rating: 5 out of 5
Tres bien .bon produit .bon prix.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Very good, top customer service, I recommend
Translated reviews
A
Rating: 5 out of 5
Pleasantly surprised by the quality of the hat and the speed of delivery.
Translated reviews
A
Rating: 3 out of 5
I like the product. Delivery problem but due to Tour de France
Translated reviews
A
Rating: 3 out of 5
I had to redo the delivery method 2 times because the delivery drivers either don't call or ask me to leave my house and find them in their "badly parked" spot, they tell me. Or they don't take the time to call a 2nd time, they've already left. What's more, I don't understand why they call because I'm the one making the appointment, so I'm at home. Du coup point relais. Abused
Translated reviews
Response from HEADICT
Hello, thank you for your order. The delivery person who contacted you probably has to deliver a parcel from another site, the Colissimo parcels from us are delivered by your usual letter carrier and yours was indeed dropped off at a relay point as requested on 09/07. Sincerely, The Headict team
G
Rating: 4 out of 5
I found the hat here that was sold out everywhere. Top
Translated reviews
V
Rating: 5 out of 5
Everything went really well. From the selection of the goods to the delivery.
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.