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A
Rating: 5 out of 5
Great customer service, Great products
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
A great site, very well laid out, very fair prices for the quality offered, frankly you can order with your eyes closed.
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A
Rating: 5 out of 5
Nickel
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A
Rating: 3 out of 5
trot de taimp for delivery
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Response from HEADICT
Hello, It took 8 days for your package to be delivered because it was checked by the Belgian customs service. We apologize for the inconvenience. Sincerely, The Headict team.
A
Rating: 5 out of 5
I didn't expect delivery to be so quick, a very good product.
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A
Rating: 5 out of 5
The website is very clear, transactions are quick and delivery is lightning fast.
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A
Rating: 4 out of 5
Very satisfied thank you
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A
Rating: 5 out of 5
very responsive after-sales service.
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A
Rating: 5 out of 5
I had a hard time finding a hat for my son (on other sites, many so-called one-size-fits-all children...). Completely satisfied with my purchase.
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A
Rating: 2 out of 5
fast transaction, on the other hand delivery too long, no mail of confirmation of order, missing customer service I think that lack of communication, in spite of everything I will recommend on the site DA COSTA
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Response from HEADICT
Hello Mr Da Costa, As indicated on the website, the Stetson hat was available within 7 to 10 days. As soon as the order is placed, an e-mail confirming the order is automatically sent. Perhaps this e-mail has gone into your SPAMS? Headict customer service remains at your disposal on 04 50 45 80 02 or via [email protected] Sincerely, The Headict team.
A
Rating: 5 out of 5
Very satisfied, very fast delivery, received the day after ordering, thank you.
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A
Rating: 3 out of 5
The delivery was good and the product well packaged. However, I would be curious to know the nature of the leather because it has an unpleasant smell. It looks like goat.
Can you give me this information.
Cdlt.
JF BLANCHARD
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Can you give me this information.
Cdlt.
JF BLANCHARD
Response from HEADICT
Hello, your cap is made from pigskin. The smell of leather depends on the animal it comes from. Woollen hides and goatskins tend to have a strong smell, while lambs, calves and reptiles are much more discreet, even odorless. Sincerely, The Headict team
A
Rating: 5 out of 5
Large selection - fast delivery and perfect packaging
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A
Rating: 5 out of 5
Nice cap and dedication, can't wait to give it to her :)
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G
Rating: 5 out of 5
received the order after 3 days. perfectly packed, only the shipping details were in french. no problem for me because I am french, but for possible others.
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V
Rating: 5 out of 5
super fast delivery, neatly packaged, thank you
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A
Rating: 5 out of 5
Perfect
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G
Rating: 3 out of 5
Fast delivery. Unfortunately the size was too small. Unfortunately return shipping is very expensive otherwise I would order more often. Nice website with a lot on offer. Too bad there is not such a shop in the Netherlands.
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A
Rating: 4 out of 5
Beautiful bonnets. Is it possible to indicate on each product the corresponding washing method when consulting the site?
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Response from HEADICT
Hello, on our website you'll find a tab entitled "Culture Headwear" (below) where you'll find all the information you need to care for your headgear. http://www.headict.com/fr/content/39-comment-entretenir-et-nettoyer-son-bonnet Sincerely, The Headict team.
A
Rating: 4 out of 5
on the photo the beret was royal blue I received it navy blue I am not happy
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Response from HEADICT
Hello, As indicated in the product title and description, this is a denim-colored beret (between navy and royal blue). There is, of course, a royal blue beret from the same brand entitled "béret classique royal". Sincerely, The Headict team
A
Rating: 5 out of 5
Parfaot
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A
Rating: 5 out of 5
Very good product delivered very quickly
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Bought for the first time on this website. The customer experience was very pleasant, the choice is plethoric and the prices well placed.
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A
Rating: 5 out of 5
Quick and efficient
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G
Rating: 5 out of 5
Everything in tip-top order
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A
Rating: 5 out of 5
Perfect
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V
Rating: 2 out of 5
Unfortunately, the parcel was sent by a third-rate parcel service provider. They didn't manage to get to the specified delivery address and instead left the delivery at a store 5 km away without notifying me. It was only by chance that I found out where my parcel had gone on a French tracking site. It is a cheek to have to pay shipping costs for this as well
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A
Rating: 4 out of 5
my parcel arrived at the post office on 30/01 and I wasn't informed until 03/02, even though I needed it for the 02nd because it was for my son's birthday.
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Response from HEADICT
We have contacted the postal services and your parcel did indeed fail to flash. A return of the incident has been made to avoid a repetition of the event.
A
Rating: 5 out of 5
Always at the top Quality personalized products. Count on me to make caps again. And Angie's little note in the parcel is nice ; )
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A
Rating: 5 out of 5
Great customer service, as usual
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V
Rating: 5 out of 5
Fast delivery from France, good product, thank you :-)
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Super cap Fast delivery Only happiness
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A
Rating: 5 out of 5
I will say only one word (delighted) 10 SUR 10 g thank you
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A
Rating: 4 out of 5
Good communication despite delivery problems. Good quality products
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A
Rating: 5 out of 5
Perfect for a first order. Thank you
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A
Rating: 5 out of 5
Very good service. Fast service. Excellent products.
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A
Rating: 5 out of 5
Good x)
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A
Rating: 5 out of 5
Very good
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