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A
Rating: 4 out of 5
satisfied with delivery
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Both products were delivered quickly. Great packaging, returned 1 product due to too big.
Delivered the correct product within 10 days.
Too bad that the additional cost of returning was quite high. Also very unfortunate that many mails come in in French and not everything is convertible to Dutch.
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Delivered the correct product within 10 days.
Too bad that the additional cost of returning was quite high. Also very unfortunate that many mails come in in French and not everything is convertible to Dutch.
A
Rating: 4 out of 5
Great product! Just what I asked for
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A
Rating: 3 out of 5
Very good product good quality After I ordered two personalized caps and one of them arrived with a spelling mistake...
So I made a complaint and I'm still waiting for an answer...
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So I made a complaint and I'm still waiting for an answer...
A
Rating: 4 out of 5
At the top
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A
Rating: 4 out of 5
Hello, everything is good except the size of the cap, which is too big. I took kids size, too big :/
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
super happy with my caps, the quality is good and the packaging too! as for collissimo it's as usual very average but well it's the post office I'm no longer surprised with them! it was my first purchase hard headict and it will not be the last.
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A
Rating: 4 out of 5
Thank you very much
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A
Rating: 4 out of 5
Late delivery, but given the current economic situation that's understandable.
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A
Rating: 4 out of 5
Sewing of caps very unpleasant once worn, low-quality model and fabric.
Good customer service, delivery time OK
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Good customer service, delivery time OK
A
Rating: 4 out of 5
A nice product, but for the price, the New Era doesn't give off the same impression of quality as a classic model. Embroidery finish not great
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A
Rating: 4 out of 5
Wide choice
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A
Rating: 4 out of 5
super
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G
Rating: 3 out of 5
Article fine. Organization poor.
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A
Rating: 4 out of 5
8-day delivery Bravo considering the situation
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A
Rating: 2 out of 5
For the moment I still haven't received anything, so I can't assess the quality of the merchandise, but customer service-wise, it's not great because there's no order tracking and no confirmation of payment.
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Response from HEADICT
Thank you for your comment. We confirm that an order confirmation and your tracking link have been sent to you by email. Please check your SPAMS. Kind regards, The Headict team
A
Rating: 4 out of 5
Nickel as usual
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A
Rating: 2 out of 5
Damaged caps Late delivery
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Response from HEADICT
Hello, We apologize for the inconvenience. Please do not hesitate to contact our customer service department at [email protected] Kind regards, The Headict team
A
Rating: 4 out of 5
Fairly fast service. Good quality product, as advertised on the site.
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A
Rating: 4 out of 5
Nothing to say about the delivery, just a little late but with the conditions, I think it's normal. On the product, I hoped it would be more flexible But I'm counting on it.
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A
Rating: 4 out of 5
I haven't had any contact with customer service, but the packaging is fine. I'm happy.
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A
Rating: 4 out of 5
Compliant.
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A
Rating: 4 out of 5
Top
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A
Rating: 4 out of 5
Beautiful cap with superb brim
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A
Rating: 4 out of 5
Finally, delivered on time
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A
Rating: 4 out of 5
Good quality, but a stitch skipped at the back fastener.
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A
Rating: 4 out of 5
It was a first, but it won't be the last
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V
Rating: 4 out of 5
Contrary to the announcement, the goods did not arrive after 5-7 days but only after 14 days. The cap fits well. However, I have to make the adjustment at the back larger than with other caps (other brands). That would then be a criterion for me not to buy another cap here.
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A
Rating: 4 out of 5
To this day, I've never been disappointed, except for a slight problem on my last order where a child's cap was to be embroidered with a first name and upon receipt, no embroidery, awaiting a reply from customer service.
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A
Rating: 2 out of 5
No communication on delivery dates and tracking. The product purchased was a replacement for an existing product ordered on your site 2 years ago. The product delivered was not the same as the one ordered two years ago. Customer service was rated at 3 stars pending action.
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Response from HEADICT
Thank you for your order. The tracking link sent by the post office was not delivered due to a malfunction. We apologize for the inconvenience. We would like to confirm that the hat you have just ordered does not correspond to the one you previously purchased, as they are two different models: one is a docker (as indicated in its title) and the other is a classic lapel hat. Kind regards, Headict
G
Rating: 2 out of 5
The website didn't allow adding custom text to a cap. For me it was really frustrating because we planned to add custom text. Why provide the option if the system doesn't allow it?
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A
Rating: 4 out of 5
Super hat and very good material of superior quality. Very satisfied with my order. Would recommend.
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A
Rating: 4 out of 5
Very nice cap, but the size doesn't fit very well.
Cap for 6-12 months, my son is 9 and it is much too big.
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Cap for 6-12 months, my son is 9 and it is much too big.
A
Rating: 4 out of 5
Fast delivery
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G
Rating: 3 out of 5
I don't find the failure to return free of charge to be customer-oriented. The fact that you cannot then return discounted items at all is really a bad thing.
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A
Rating: 4 out of 5
slight sewing fault customization
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A
Rating: 4 out of 5
The only downside is the time it took to process my order (purchase made on a Wednesday, dispatched the following Monday...) The quality is very good and Customer Service responded quickly.
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A
Rating: 4 out of 5
Short delivery times and great products
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A
Rating: 4 out of 5
Apart from a small delivery problem, nothing to complain about, perfect customer service. I highly recommend it.
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Account suspended
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