English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
-
Translated reviews
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Delivery and processing times are too long
Translated reviews
Response from HEADICT
Hello, your order arrived on 19.06.24 and was dispatched on the same day and delivered on 25.06.24. We are very surprised by your review. Faster delivery is possible for an additional charge, please select the DPD Express shipping method and it will be delivered within 2 days. Best regards from the Headict team.
A
Rating: 3 out of 5
-
Translated reviews
A
Rating: 3 out of 5
Shipping fine. Only very bad that it is not clearly stated that a return has to be sent to France at own cost. These are double from the Netherlands
Translated reviews
Response from HEADICT
Dear, Thank you for your order. The return procedure is available on the website at any time and it is clearly stated that the return is to be sent to France at the customer's expense. For any further information, we are available at the following address: [email protected] We remain at your disposal and we wish you a pleasant day. Kind regards. Headict team.
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 3 out of 5
Difficult to get in touch.
Translated reviews
A
Rating: 4 out of 5
Thank you, Hello, a little disappointed with the spiderman cap, the visor is a little stiff but maybe it will soften with time. I am satisfied with the delivery time and the quality of the products.
Translated reviews
A
Rating: 4 out of 5
Good customization work Effort to do on the packaging of the cap for shipping because no protection against possible crushing, overlay of package during delivery or other, package crushed visor side, I was lucky.
Translated reviews
A
Rating: 4 out of 5
Large selection. Delivery a little slow.
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 3 out of 5
You can improve on the presentation of the origin of your products, I can explain, I ordered on your site a cap on the picture, we can see a Belgian flag, I deduced that it was made in Belgium, big mistake made in China, you have the right to sell products made in these countries, but clearly indicate the origin. Disappointed customer
Translated reviews
A
Rating: 2 out of 5
I made a personalized cap before placing an order with larger quantities, and I did well. No one alerted me to the fact that the size of my baseline was too small to be visible. Too bad there's no control over this. I thought I'd found a supplier to make my caps, but I've just spent money for nothing. I'll give you one star for the choice and a 2nd for the quality of the materials.
Translated reviews
A
Rating: 4 out of 5
Tax-free shipping in doms tax in France and re-tax in overseas territories (Guadeloupe)
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Quality caps and customization.
Translated reviews
A
Rating: 4 out of 5
Everything went well with the order. The delivery was made to a dpd office. Maybe there will be home delivery.
Translated reviews
Response from HEADICT
Hello, we also offer the "home delivery" option with DPD for a small surcharge. Just keep scrolling and you will see this option, which you can select. Best regards from the Headict team
A
Rating: 4 out of 5
Well taken care of
Translated reviews
A
Rating: 2 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Meets my expectations
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 3 out of 5
Shipping takes too long , and one item was not delivered ! Here we were not informed! Well was amount of this immediately refunded.
Translated reviews
A
Rating: 2 out of 5
I already didn't receive an email of my order.... I had to chase that. 2 days later I got an email from them telling me to be patient because my order could take 10/14 days. I got no updates or other mails. After 16 days I mailed again where my package was, and then I suddenly got a message from them that it was on its way. Finally it was sent to my package point and I picked it up. The cap is very neat and beautiful, but zero communication is very unpleasant because you get a feeling of deception. All in all... I will never order there again, too much tension whether I will receive my product or not if I don't follow up myself.
Translated reviews
Response from HEADICT
Dear, Thank you for your order. The deadlines for customized items are available on the website. The automatic order confirmation emails have been sent out correctly, and we have replied to all your emails; our replies may be in the SPAM section of your mailbox. We remain available at the following address: [email protected] We wish you a pleasant day. Best regards, Swan
A
Rating: 4 out of 5
Good product. Good quality
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Great delivery and wonderful quality! However the beret that had discount had some wear ( moths?) spots. I would have liked to have known that earlier.
Translated reviews
Response from HEADICT
Dear, Thank you for your order. All the items we have in stock remain in their original packaging. We do not have a showroom or a store; the items are unpacked from the boxes only for shipping. Our premises are obviously maintained to prevent any destructive pests. If your hat has a defect please do not hesitate to contact customer service at the following address: [email protected] We remain at your disposal and wish you a pleasant day. Kind regards Headict Team
A
Rating: 4 out of 5
4,9 / 5 Nice choice and beautiful creations. There was a bug in my order BUT customer service handled it well... it just took longer than expected.
Translated reviews
A
Rating: 4 out of 5
Delivery was fast, from France. Disadvantage is that you have to pay for return shipping yourself and that costs easily more than 10 euros. This is also stated on the site, but actually you do not take that into account. Unfortunately, own fault. Delivery goes to a GLS delivery and is then free. Have it delivered at home, then you pay extra. In short, read the conditions well.
Translated reviews
A
Rating: 3 out of 5
The app is not customer-friendly compared to others, partly because I am not French-speaking. You have to reset the translation every time.
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
speed
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
A
Rating: 4 out of 5
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 3 out of 5
I still haven't received my order after 20 days.
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
n9oweG
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.