Customer reviews of HEADICT

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9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews

Reviews 2, 3 and 4 stars

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A
Acheteur Vérifié
Rating: 3 out of 5
I ordered a DBZ cap from Headict. The site is well designed and delivery was fast. I am however very disappointed with the quality of the capslab cap. The top button isn't centered at all, and the stitching isn't very good. I hope it will be as sturdy as I expected. I also found it 10 cheaper near me. Apart from the quality of the product, there's nothing to say about the service.
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Response from HEADICT
Hello, Thank you for your order and your comment. Please do not hesitate to contact our customer service department at [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Quality at the rendezvous. A few lines protruded, but nothing serious.
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Acheteur Vérifié
Rating: 4 out of 5
Beautiful cap, as described. Small negative point on the delivery which was carried out in another point relay than that chosen.
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Acheteur Vérifié
Rating: 4 out of 5
Super site and good quality caps
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Geverifieerde koper
Rating: 4 out of 5
No negative comments
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Acheteur Vérifié
Rating: 4 out of 5
Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
The black color of the visor fades quickly. A shame, given the price.
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Acheteur Vérifié
Rating: 2 out of 5
I returned the package because the hat is too big.
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Response from HEADICT
Thank you for your comment. However, as indicated on the site, this is a beret and not a cap, hence the "wide" appearance. Kind regards, The Headict team
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Geverifieerde koper
Rating: 4 out of 5
Super service
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Verifizierter Käufer
Rating: 4 out of 5
Unfortunately delivery from abroad, otherwise everything OK
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Acheteur Vérifié
Rating: 4 out of 5
High-quality embroidery on custom caps Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Good overall
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Acheteur Vérifié
Rating: 4 out of 5
2 caps ordered, well received. A little disappointed by the actual color of the green which does not really correspond to the image of the site (effort to be made on the colorimetry of the photos) Otherwise, very good quality, to be seen over time.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I have just picked up the package for my order 299788 and the contents do not match. I had ordered a Hester copper hat and instead I received a brown wool Stetson hat with a feather, reference 2528101. Could you please explain to me how to obtain the product of my original order? cdt, Aurélien SICAUD
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Response from HEADICT
Hello, Thank you for your order. An email was sent to you on 06/08 to regularize the situation. Is this one in your SPAMS? Kind regards, The Headict team
V
Verifizierter Käufer
Rating: 4 out of 5
Goods arrived within a few days. Unfortunately, the product was personalized incorrectly. However, customer service responded very quickly and responsibly by email
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Geverifieerde koper
Rating: 3 out of 5
Letters on the side are sloppy . Visor on the short side is 20 mm different from the other cap See order rxurqlrti P van Loon Spaarnestraat 152 3812 HK amersfoort
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Acheteur Vérifié
Rating: 3 out of 5
I have mixed feelings. The caps are well made, but the lack of any indication as to whether the embroidery is more feminine or masculine is cruelly lacking. The rendering on a computer screen is not necessarily faithful to reality. I end up with a cap I can't wear. The color of the embroidery isn't actually masculine...
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Acheteur Vérifié
Rating: 3 out of 5
I love your products, but it's now been 2 deliveries that are not going well. My order dates from 27.07 and the product still hasn't arrived and is still marked as "En cours d'acheminement" on the Colissimo website.
I find that your site lacks a contact number to reach you and allow the customer to make the link between Colissimo and Headict.
Manuel Blin
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Response from HEADICT
Thank you for your loyalty. You'll find our telephone number at the top of the page and all the customer service information at the bottom of the page. Please don't hesitate to contact us again at [email protected] and we'll get things sorted out ; -) Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
I didn't need customer service, so it's hard to say.
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Verifizierter Käufer
Rating: 4 out of 5
Everything is OK.
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A
Acheteur Vérifié
Rating: 3 out of 5
Several orders and always too long a delivery time, especially during sales periods.
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Response from HEADICT
Thank you for your loyalty. As indicated on the site, product customization takes 7 to 10 days in addition to shipping to Belgium. Sincerely yours, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
We ordered a second time from Headict for personalized caps for our Electro Music band, but noticed that one of the 20 caps we bought was a slightly different color, and another had a blackened rubbing mark. Of course, the rest are still of high quality.
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Acheteur Vérifié
Rating: 4 out of 5
beautiful product, magnificent
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Acheteur Vérifié
Rating: 4 out of 5
FIRST ORDER
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Geverifieerde koper
Rating: 4 out of 5
Unfortunately, my first choice was first ordered by me in the wrong size. Unfortunately, the right size was no longer available. Made another choice and that went fine. Was handled well and delivered quickly. Maybe the hat is even better than the first choice. Many thanks
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Acheteur Vérifié
Rating: 4 out of 5
Just the possibility of validating merchandise inscriptions as the order progresses, as it's difficult to keep track if you're wearing different inscriptions for each cap.
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Acheteur Vérifié
Rating: 4 out of 5
Excellent customer service: responsiveness, short lead times
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Verifizierter Käufer
Rating: 4 out of 5
Please never use DPD as a shipper in Germany again. A complete mess. Delivery took a week after the first announcement. You are lied to and put off. Even if it's not your fault, it's your shipper's fault
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Acheteur Vérifié
Rating: 4 out of 5
Perfect, product conforms, size fits well.
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Acheteur Vérifié
Rating: 4 out of 5
The product was faulty and the after-sales service reacted very quickly Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Excellent quality and delivery
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Verifizierter Käufer
Rating: 4 out of 5
-It would be better if you could preview the personalized product in small size in the shopping cart and all other steps - the caps in different sizes would be good
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Acheteur Vérifié
Rating: 4 out of 5
I ordered a panama model woman according to The photo there was a small logo which I liked very much unfortunately the photo was not contractual and the new model did not include it.... Otherwise the product is beautiful and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Good work
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Acheteur Vérifié
Rating: 4 out of 5
Goods received intact within 48 hours. Reliable website
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Geverifieerde koper
Rating: 4 out of 5
Excellent, product and service good.
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Acheteur Vérifié
Rating: 4 out of 5
I like
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Geverifieerde koper
Rating: 4 out of 5
Fast smooth delivery. Great packaging. Correct sizes.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my expectations, the delivery problem of the Headict post office has nothing to do with it.
Thank you Ps: product super well protected for shipping
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Verifizierter Käufer
Rating: 4 out of 5
the Cousteau cap is a historical reminiscence and was also made in the UK. Super
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