Customer reviews of HEADICT

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
5 10,5k 79% 4 2 059 15% 3 373 3% 2 169 1% 1 193 1%

Reviews 2, 3 and 4 stars

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G
Geverifieerde koper
Rating: 4 out of 5
I bought two hats, the first ( Panama Christys) is very very good there I am very satisfied, the second (Modissima Harvey Beaver) clearly has some visible defects in the felt ( dark, hollow, dots). Communication is good but I got emails in English to Dear without last name, Does not seem nice. All in all I am satisfied and will buy again.
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast, efficient delivery, matching item.
American size
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery After a defect on the cap, the after-sales service found a solution.
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A
Acheteur Vérifié
Rating: 2 out of 5
Package stored in Click&Collect with broken seals, therefore unworkable. In addition, due to inadequate packaging, the frame of the pair of glasses is broken (absence of foam or other protective materials).
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Response from HEADICT
Thank you for your comment. It is indeed possible that the parcel was damaged in transit. We apologize for this. Please contact our customer service department at [email protected] Kind regards, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Caps at a very good price but delivery a bit expensive for 1 item.
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Geverifieerde koper
Rating: 4 out of 5
I did not receive an invoice, can you please resend it? [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
first order: trustworthy site, top delivery and quality hat.
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A
Acheteur Vérifié
Rating: 3 out of 5
When you set a new delivery address, it would be good to respect it.
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G
Geverifieerde koper
Rating: 4 out of 5
Sizes are sometimes different and so is quality. But so is the price, otherwise top.
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Acheteur Vérifié
Rating: 4 out of 5
One of the reasons for my purchase was the advertised place of manufacture, a European country, Germany. I was surprised and very disappointed to find a "made in China" label on the cap.
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Acheteur Vérifié
Rating: 4 out of 5
The cap is very nice, but the photo/reality rendering of the embroidery is a bit disappointing.
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Geverifieerde koper
Rating: 4 out of 5
Track and Trace via many wanderings Germany/. England???
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G
Geverifieerde koper
Rating: 4 out of 5
Two experiences buying from you were good, first better than second.Products are good and I will buy in future.BUT.The delivery of the second parcel was problematic, customer service needs a 0800 number.When you answer an email don't write Dear not followed by the customer's nameSecond hat has small but visible felt defects on the underside & a tight fit, the first one is perfect Improve plz.
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A
Acheteur Vérifié
Rating: 4 out of 5
Good quality, fast delivery
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A
Acheteur Vérifié
Rating: 4 out of 5
Crushed hat but I managed to put it back on, that's why I gave 2deliveries.
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A
Acheteur Vérifié
Rating: 4 out of 5
Overall very good service. I rated the customer service 3 out of 5 because I didn't have any human contact. Everything was done online, but I'm still convinced that customer service is good. Thank you
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A
Acheteur Vérifié
Rating: 3 out of 5
Preparation time too long (2 weeks)
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Response from HEADICT
Hello, Thank you for your order. As indicated on the website, 7 to 10 days are necessary for product customization. Each order is treated individually, personalized, cleaned and packaged before shipment. Best regards. The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
No complaints. Product corresponds to the description.
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A
Acheteur Vérifié
Rating: 4 out of 5
Great gear and super fast delivery
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A
Acheteur Vérifié
Rating: 4 out of 5
Of the two hats I bought, I'm delighted with the stetson, but a little disappointed with the second one I bought for myself because it was a one-size-fits-all which is actually much too small for me (I'm a size 58). It would be better to say that one size fits most (56 or 57). Pleased with the delivery though.
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A
Acheteur Vérifié
Rating: 3 out of 5
I sent you back a cap for modification and you sent me back the same one without making the modification. I paid the colissimo for nothing. Sav not great I'm disappointed
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A
Acheteur Vérifié
Rating: 4 out of 5
Well-stocked catalog, quick order-taking and fast delivery - what more could you ask for?
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Geverifieerde koper
Rating: 4 out of 5
Everything from the post Office is in french. I speak dutch german and english. The rest is great
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Acheteur Vérifié
Rating: 4 out of 5
the hat I bought was sized and labeled size 56/57 so the one if was a little tight because I'm a 57 of head circumference I still kept it but disappointed because it is a little tight, it will have to be reviewed in the future to keep my customers but given the price CDT
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A
Acheteur Vérifié
Rating: 4 out of 5
Fine
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A
Acheteur Vérifié
Rating: 4 out of 5
Swiss Post and Swiss Customs charges in addition to invoice .....
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A
Acheteur Vérifié
Rating: 4 out of 5
These are my 3rd hats from them and I'm delighted, they're really beautiful and of very good quality.
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G
Geverifieerde koper
Rating: 2 out of 5
Good afternoon I have ordered a hat is to 2 days arrived quickly but I was not satisfied with the model so sent back for almost 15 euros for another model and 20 euros extra payment because he was more expensive neatly transferred sent via DHL after 4 days myself had to inquire whether it had arrived got message of yes but am still waiting for the new model hat are already
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A
Acheteur Vérifié
Rating: 4 out of 5
Nice cap, but the tab at the back was all frayed, so I had to cut off a piece of the tab used to tighten the cap.
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A
Acheteur Vérifié
Rating: 4 out of 5
Flocking error but quick reaction after an email and a message on Facebook.
Excellent quality product despite this big mistake.
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A
Acheteur Vérifié
Rating: 2 out of 5
I had ordered a grey beanie and received a black one.
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Response from HEADICT
Hello, thank you for your comment. Please contact our customer service department at [email protected] with photos of your dark heather beanie. Kind regards, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Rac
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Acheteur Vérifié
Rating: 4 out of 5
Simple
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G
Geverifieerde koper
Rating: 4 out of 5
Sorry but the hat was too small. Meanwhile returned and ordered larger size. So far no complaints. regards Derk Havikhorst
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Quality products. Too bad sizes are in increments of 2
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A
Acheteur Vérifié
Rating: 4 out of 5
Nice cap, nice finish on the embroidered image, less expensive than other sellers, I recommend it.
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A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery Colour not quite right
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A
Acheteur Vérifié
Rating: 4 out of 5
Very good, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
No complaints
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A
Acheteur Vérifié
Rating: 4 out of 5
Too cool
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