Quick delivery. Cap well protected. The only problem is that the cap has creases and on linen. I'm thinking of trying to redo its original creases with the use of a patte mouille to remove wrinkles as well. Hopefully everything will be back to normal.
Translated reviews
Response from HEADICT
Hello, We take great care in storing and packaging our products. However, it can happen that the linen (a fine and sensitive material) wrinkles on certain parts of the cap. You can use a steamer or the steam from an iron to remove these wrinkles. In this case, please do not hesitate to contact customer service at [email protected] Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
One cap was not to my liking and for delivery and return I just lost 18.50 this I find very much.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The product meets my expectations. Nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The embroidery on the cap is pretty average, but that doesn't stop me from recommending long deliveries, but the cap's cut and embroidery are top-notch. Thank you Tony
Translated reviews
Response from HEADICT
Hello, It is possible that a hat has been overlooked. If necessary, please contact customer service at [email protected] Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Great customer service Great delivery time too
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
Bad experience for my first order which was cancelled and refunded without even asking me my opinion... I expected a better commercial gesture from you.
Translated reviews
Response from HEADICT
Following an unavailability, you immediately benefited from a promotional code entitling you to a 20% discount on the whole of our site, as well as a full refund of your order, enabling you to make a new purchase at the best price.
A
Acheteur Vérifié
Rating: 4 out of 5
Fast shipping and nice cap
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good site for caps, it has all sizes. Apart from the one size, it doesn't say how many cm the cap is. And it would be nice to put a new brand like for example Supreme one of my favorite brand. Site to recommend.
Translated reviews
Response from HEADICT
Hello, As indicated on the site, the cap ordered is one size only (55-60cm). Please note that our purchasing department is working every day on expanding the site and adding new brands. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Great fit, fast handling
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Didn't receive the right size ordered...I'm waiting to see the quality of the customer service.
Translated reviews
Response from HEADICT
Hello, We have received your feedback, which will be processed tomorrow. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
No problems at all, order was simple and delivered on time.
Translated reviews
G
Geverifieerde koper
Rating: 4 out of 5
The change of caps went very smoothly.
Translated reviews
G
Geverifieerde koper
Rating: 3 out of 5
Ordered personalized snapback. 1 day after ordering I found out that the text I had entered was incorrect. Through the contact form on the site immediately asked if this could still be changed. This form indicates a response within 1 business day, unfortunately no response and my question was not answered nor was it resolved. Bad service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Cool............very satisfied with the quality and rendering. However, delivery is quite long.... for a young person, the wait is long.
Translated reviews
Response from HEADICT
Hello, your order was placed on 24/02 and shipped on 03/03. As indicated on the website, 7 to 10 days are needed to make personalized products, which explains the waiting time. Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 4 out of 5
Cap arrived on 09.03.17 Ordered on 23.02.17, delivery date according to the website 01.03.17. After a phone call with their customer service, the message came that the goods will be shipped the next day. Cap is great and the personalization is really great........
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The hat I ordered was dusty and had small stains.
Translated reviews
Response from HEADICT
Hello, We apologize for the inconvenience, it is possible that the hat was overlooked during the preparation of the order. Could you please send us a photo to [email protected]? Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 4 out of 5
Parcel was left on the stairs (ground floor, we live on the first floor) although we were at home. The doorbell was not rung.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Met my expectations Delivered on time RAS
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
A little more time than usual for preparation
Translated reviews
Response from HEADICT
Hello, it took 10 days instead of 7 to design and ship your caps. However, the delivery times indicated on the website were respected. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Mistr the depth of the Pet
Translated reviews
G
Geverifieerde koper
Rating: 4 out of 5
Fast delivery and nice heads
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
Please return the hat box to me. If it was just to save on postage, I should have done the same thing. I would like the box back so I can store the hat. Thank you
Translated reviews
Response from HEADICT
Hello, Stetson is unable to supply these as they are out of stock. As the original box was damaged in transit, we have destroyed it and a new one will be sent to you on receipt. We apologize for the inconvenience. The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
Hello, Your customer service is receptive (reply to my email quickly with reimbursement of shipping costs), but I am extremely disappointed by embroidery 9 (it is only on the side of the cap in very small???), if the choice of the brand does not allow to have an embroidery on the front of it might as well not offer it because the result is insignificant ... Sincerely.
Translated reviews
Response from HEADICT
Hello, The embroidery is identical to the simulation shown on the site. However, it is possible to embroider a cap on the front. You'll find all the details in the "customize" module on our site. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
I would like to have promo codes
Translated reviews
Response from HEADICT
Hello, Your loyalty is of course rewarded with a kitty that accumulates points as you place orders. You can convert this into euros at any time (in your account). Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
I am very disappointed with the quality of my custom cap. There was a black thread on the top which is red, the visor is sewn askew, the materials are of mediocre quality...
I intend to obtain a commercial gesture, as the price is unjustified.
Translated reviews
Response from HEADICT
Hello, We apologize for the inconvenience. Customer service has contacted you by e-mail to rectify this incident. Sincerely, The Headict team.
A
Acheteur Vérifié
Rating: 4 out of 5
Top
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
A little disappointed with the rendering. I think a little exchange would have avoided that.
Translated reviews
Response from HEADICT
Hello, The caps have been embroidered with the logo supplied to us and within the timeframe announced. However, you can contact customer service via [email protected] Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Nothing special
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
When I last ordered the bob had been deformed and put straight into the box in the parcel. However, I had previously ordered a bob of the same brand and it had arrived packaged in a box of the brand in question (Cayler and sons) and then packaged in a parcel for dispatch. It was therefore in perfect condition when it arrived.
Translated reviews
Response from HEADICT
Hello, We have indeed run out of "Cayler & Sons" boxes for a short period of time. We apologize for the inconvenience. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Return process is out of date
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
the box was open when it was delivered, it had been badly closed and the post office had to add tape... for the beret, very good quality but the size was too small so I had to send it back, too bad there is no size above...
Translated reviews
Response from HEADICT
Hello, We pay particular attention to the packaging of our headwear. It is possible that your package was checked during transit, which would explain why it was opened. Sincerely, The Headict team
V
Verifizierter Käufer
Rating: 3 out of 5
The French postal service was extremely slow, and then there were the customs formalities. It took a whole month from the first order with return shipment because the cap was too big to the replacement cap.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
no problem
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
I find the shipping costs a little too high but oh well.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Product met my expectations with fast delivery.
Translated reviews
G
Geverifieerde koper
Rating: 4 out of 5
Great delivery and contact after exchange nice hat. Good communication, care and delivery.
Translated reviews
Account suspended
Cette attestation de confiance n'est plus disponible.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 