Customer reviews of HEADICT

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9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
5 10,5k 79% 4 2 059 15% 3 373 3% 2 169 1% 1 193 1%

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with our order. Delivery was quicker than expected. The personalized caps are exactly what we asked for, and the embroidery is very well done. I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
Delivery within 45 minutes' walk of the planned location
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Response from HEADICT
We can guarantee a shipment, however, it can happen that during a busy period on the mail distribution networks that a package may be dropped off at a neighbor's, a different relay point or even returned to sender. We apologize for any inconvenience caused.
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Acheteur Vérifié
Rating: 4 out of 5
Article not as I had imagined, but very good quality very neat. I recommend Headict to all, whether associations or individuals.
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Acheteur Vérifié
Rating: 4 out of 5
Yes, very satisfied with my last parcel
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
I find it difficult to choose the right cap model on the internet.
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Response from HEADICT
We're working every day on the site's evolution, to make the most of every cut, color and detail of a product, as well as making it easy to search by category.
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Acheteur Vérifié
Rating: 4 out of 5
Very good However: I had ordered a product (unstructured cap) for a Christmas present. They called me a few days later to tell me that the model was out of stock and that I had to choose another one. So I would have appreciated a commercial gesture ...
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied Good quality product, very happy with the inscription on the cap. Fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
Very disappointed by the delivery: expressly planned "At home": in the middle of the day, the deliveryman cowardly sends a little SMS to say that he has dropped the parcel off directly at a relay.
It's intolerable that this person doesn't do his job, when we've set aside THE DAY to wait for him.
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Response from HEADICT
We guarantee shipment: your parcel was picked up by TNT on 22/12 for 24-hour delivery. However, laxity on the part of a delivery person may occur and this is beyond our control.
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Acheteur Vérifié
Rating: 4 out of 5
Yes
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Acheteur Vérifié
Rating: 4 out of 5
Delivery that was not made in the RIGHT relay point and moreover it could not be delivered to this relay point ... however by calling the store I had a great person on the phone who allowed me to have the package 2 days later.
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Response from HEADICT
We guarantee that the package will be sent. It's true that during the festive season, the postal network can become saturated and a parcel can go astray. Thank you for your compliment! Happy holidays to you.
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Acheteur Vérifié
Rating: 4 out of 5
The product is perfect, delivery is on time
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Acheteur Vérifié
Rating: 4 out of 5
Good quality. beanie. Too bad the wool knitting isn't thicker. The leather Captain Cousteau brand gives the hat a chic look.
French product. Well done.
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Acheteur Vérifié
Rating: 3 out of 5
I got CHF 30 in extra Swiss VAT on a CHF 150 order and you didn't even deduct the French VAT.
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Response from HEADICT
Having ordered from a Swiss IP address, no VAT was applied to the order.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the product, very nice production, shame not to have more choice on the style, cut and material of the basic model of the cap.
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Acheteur Vérifié
Rating: 4 out of 5
Yes
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Acheteur Vérifié
Rating: 4 out of 5
Good. Good choice. Ships quickly. Small packing bag is a nice touch.
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Acheteur Vérifié
Rating: 4 out of 5
very nice item and great finish
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Acheteur Vérifié
Rating: 4 out of 5
A little expensive but nice and fast delivery easy site
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Acheteur Vérifié
Rating: 4 out of 5
Yes, I am satisfied Monsieur headict :)
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Acheteur Vérifié
Rating: 4 out of 5
Totally satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
Navigation on the site is clear and easy, so is ordering, and the delivery time is respected. The packaging of the parcel is top-notch and guarantees delivery in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied but disappointed with the quality of the gloves. There were already some loose threads when I received the merchandise, and as a result, the gloves catch easily on whatever I hold in my hands, and get damaged even more...
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Response from HEADICT
These are large-mesh mittens. However, it is possible that a defective product has passed under our vigilance. In this case, please contact customer service at [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
the quality seems very good, but the shape and size of the visor are not what I expected.
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Response from HEADICT
The various brands offered on our site use a similar pattern for berets, caps and other items, but it's true that the shapes vary according to the model (beret cap, gavroche, etc.).
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Acheteur Vérifié
Rating: 4 out of 5
I thought I was buying French, but the beanie is great anyway.
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Response from HEADICT
A minority of brands, such as Laulhère and Béton Ciré, continue to manufacture 100% locally. In the case of French manufacture, this is indicated in the product description.
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Acheteur Vérifié
Rating: 4 out of 5
Great range of very good products that you often don't find in stores. Too bad the loyalty program came so late. A bit lacking in promo codes or special offers.
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Response from HEADICT
Promotional offers such as sales and "black friday" are regularly available, and a tab dedicated to discounted products is also in place throughout the year.
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Acheteur Vérifié
Rating: 3 out of 5
The product I received did not meet my expectations at all. The quality was far inferior to what the photos on the site and the price of the product suggested. Nevertheless, the refund was quick, even if I regret that the delivery was not refunded and that I had to pay for the return of the product.
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Response from HEADICT
Laulhère is a 100-local brand, which explains the higher price. We will take your comment into account to modify the product description.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the gift I received, which I will offer, user appreciation to come
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Acheteur Vérifié
Rating: 4 out of 5
size not precise enough
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Response from HEADICT
The sizes shown correspond to the descriptions provided by our suppliers, as does the beret selected in size 57 (head circumference 56-57cm).
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Acheteur Vérifié
Rating: 4 out of 5
I think it's a shame that the bonnet is only lined on one part, it was badly indicated on the purchase site.
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Response from HEADICT
For the most part, cup linings are only around the ears, to avoid "irritating" contact of the wool with the skin, and to provide comfort and breathability for the whole head. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
I'm blown away by my order, very good quality both in workmanship and materials.
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Acheteur Vérifié
Rating: 4 out of 5
A disappointment with the beanie compared to the description. I'm still looking for the inner fleece band.... Without that this beanie is really very good.
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Response from HEADICT
We apologize for the inconvenience. It is indeed an error of description on our part. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
I'm very satisfied, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
It's for a gift, so I don't know the quality of the product, but the rest is super efficient.
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Acheteur Vérifié
Rating: 4 out of 5
The hat is very good but the gift wrap is very poorly done.
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Response from HEADICT
Hello, It is possible that the gift box was damaged during transport. If you wish, you can send us a photo of it via [email protected] Sincerely, The Headict team
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Acheteur Vérifié
Rating: 2 out of 5
You forgot to add the gift box, which I paid 5 for... I don't think it's just the little cloth bag that acts as a gift box...
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Response from HEADICT
Hello, We apologize for the inconvenience. You will be contacted by our customer service. Sincerely, The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
Excellent quality product fast delivery nothing more to say
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Acheteur Vérifié
Rating: 4 out of 5
Very nice products Be careful with the labels as they cling to the wool and therefore pull the thread.
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Acheteur Vérifié
Rating: 4 out of 5
Delivered within 5 days. Beautiful colors and materials
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