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A
Rating: 4 out of 5
Very good
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
For this order, delivery more than respectable and fast enough but not always the case. Cap received is not deformed as the previous arrived so top ;; Thank you.
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A
Rating: 4 out of 5
Very good quality goods. Delivery time not respected.
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A
Rating: 4 out of 5
Hello, I placed an order once received the item did not correspond to me at all so I sent it back in collisimo and I was waiting for an email to certify headick had received my package I'm still waiting but I received my items in exchange so for me a little average anyway . cordialement
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Response from HEADICT
Hello, A confirmation email was sent to you on 07/12/2016 with the new Colissimo tracking link. This may have gone to spam. Sincerely, The Headict team
A
Rating: 4 out of 5
Varied selection and excellent quality
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A
Rating: 4 out of 5
pleasant site very simple to find the article of our choice very fast shipping
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A
Rating: 4 out of 5
Yes, very satisfied
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A
Rating: 4 out of 5
No complaints. Already placed several orders and no complaints.
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A
Rating: 4 out of 5
Fast delivery. Too bad the return is at the customer's expense.
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A
Rating: 4 out of 5
satisfied the hat is as on the photo there is just a seam that begins to unravel in the lining
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A
Rating: 4 out of 5
Very fast delivery, despite product exchange. Quality item.
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A
Rating: 4 out of 5
Very good quality price on time delivery
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A
Rating: 4 out of 5
Top
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A
Rating: 2 out of 5
I still haven't received my order or any information as to when? however, the payment has been debited.
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Response from HEADICT
Hello, As detailed in our e-mail exchanges, an inquiry has been opened with the postal services in order to define the status of your package, which includes a French address for a selected delivery country outside the European Union. Sincerely, The Headict team
A
Rating: 4 out of 5
Good overall
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A
Rating: 3 out of 5
Hello For a bonnet ordered on 29/11, shipping cost 5.50 in Collisimo, delivery in 48 h, I received my bonnet today ... I must say that my pleasure is greatly reduced ... I feel that the Collisimo service has not been respected and I request a refund of the shipping costs ...
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Response from HEADICT
Hello, your parcel was dispatched on the day of your order, i.e. 29/11. However, the postal services have announced that the parcel was redirected to another address at the request of the recipient on 01/12, the scheduled delivery date. Any change of address during postal transit will automatically incur late delivery penalties. Sincerely, The Headict team
A
Rating: 3 out of 5
material of the article not found on the site, I thought it was wool, it's acrylic ...
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Response from HEADICT
Hello, We apologize for the inconvenience. If you would like to make a return, please do not hesitate to contact customer service at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
At this time of year, I think you should be more generous with your customer...
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A
Rating: 4 out of 5
I found the shipping costs onerous, especially considering the products (not very heavy and bulky).
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Response from HEADICT
Hello, the shipping costs are based on a simple flat rate of 5.50 euros adapted to all types of colissimo, regardless of the weight or size of the parcel, or whether it concerns caps, bonnets or hats. Sincerely, The Headict team
A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
100 for an embroidered cap with defects, I'm moderately satisfied.
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Response from HEADICT
An e-mail was sent to you when the prototype was made and we went over the embroidery details together. This has been kept on our premises and we have not observed any defects.
A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
the model meets our expectations very happy with the model
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A
Rating: 4 out of 5
One of the two caps didn't have the writing I wanted. Maybe I made a mistake when ordering with a wrong click, but as a result I didn't receive the product I was hoping for.
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Response from HEADICT
Hello, if you wish, you can send us a photo of the cap to [email protected], so that we can check whether or not the embroidery is similar. Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied, very good quality product, fast and efficient delivery Always order my caps on this site and I intend to continue :)
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Je n'Ai pas Europe be sin de contacter le service client
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
Well-designed site, easy navigation, wide selection of items and brands. Colissimo delivery and tracking information most convenient. Brand to be recommended without any problem.
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A
Rating: 4 out of 5
Hello, I'm very unhappy because I ordered a cap that was on special for 48.00 . I got the wrong size, so I sent it back to you for a refund, and then I recommended another larger cap worth 64.00. And now I learn that you don't want to refund my return.
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Response from HEADICT
Hello, In accordance with the general conditions of sale to which you have subscribed, it is not possible for us to make a return, exchange or refund on a sold-out item, which is why we have returned your cap. Sincerely, The Headict team
A
Rating: 4 out of 5
I'm satisfied with the product, it's a little big but that's okay and otherwise the delivery was very fast.
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A
Rating: 3 out of 5
The hat was too big despite the measurements taken on the advice of the site. Product returned yesterday.
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Response from HEADICT
Hello, Your return has been processed and we have issued a refund. Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied.
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A
Rating: 2 out of 5
The quality of the cap I ordered is mediocre.
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Response from HEADICT
Hello, if you wish, you can send us a photo of your cap to [email protected]. We'll work with you to identify any manufacturing defects. Sincerely, The Headict team
A
Rating: 4 out of 5
Nice product, fast and accurate delivery
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A
Rating: 2 out of 5
Too bad... the quality is impeccable...
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A
Rating: 4 out of 5
I am very satisfied with the product and the speed of delivery. Negative point: delivery cost which should be free given the price of the cap.
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A
Rating: 3 out of 5
The cap is of good quality. However, the color of the embroidery for personalization is nothing like the one displayed on the site. I asked for a burgundy red, and I ended up with a sort of bright violet/pink. Luckily I had a burgundy red textile felt on hand to correct this. For the price of the cap and the wait, it's expensive.
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Response from HEADICT
Hello, We apologize for the inconvenience. Do you have the possibility to send us a picture via [email protected]?
A
Rating: 4 out of 5
I am not satisfied because I did not receive the product I ordered in the color I had chosen but in another color that has nothing to do with what I had chosen very disappointed with this error
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Response from HEADICT
Hello, Could you please send us a photo of the article via [email protected]? Sincerely, The Headict team
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