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A
Rating: 4 out of 5
Good quality product, fast delivery. No problems with this order.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Delivery took longer than expected.Cap is of good quality. Next cap I will buy from headict again.
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V
Rating: 3 out of 5
Delivery of an order takes a long time, no free returns
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Response from HEADICT
Hello, thank you for your comment. The delivery took 4 working days. According to our return conditions, the customer bears the return costs. Best regards from the Headict team.
A
Rating: 4 out of 5
Great articles, although a bit expensive overall. Lots of choice, but the site isn't very clear... not always easy to find what you're looking for when you want, in my case, "blank" caps, i.e. without a logo. So the search was a bit hazardous in my case.
Not enough product photos either.
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Not enough product photos either.
A
Rating: 3 out of 5
I didn't like the cap between the pictures on the website and the real product, there's a difference, I'm disappointed with my order.
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A
Rating: 2 out of 5
I am disappointed, The cap arrived stained (blue ink dot on white surface) And the seam relief has many threads that stand out on a letter.
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Response from HEADICT
Hello and thank you for your order. Please contact our customer service department at [email protected] and we will find a solution to the problem. Sincerely, The Headict team
A
Rating: 4 out of 5
Disastrous Colissimo delivery, but responsive customer service, quality products.
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A
Rating: 4 out of 5
Beautiful caps for the whole family.
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A
Rating: 2 out of 5
I would NEVER buy from this site.
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A
Rating: 3 out of 5
Bein....... Still haven't received my order so what the heck?!? ¿¡
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Response from HEADICT
Hello, Thank you for your order. Shipments outside the EU require customs clearance, which explains the delivery delay. Kind regards, The Headict team
V
Rating: 3 out of 5
Unfortunately wrong size received the delivery was sent back
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A
Rating: 2 out of 5
Many bugs when ordering, in the end, errors due to resets during bugs and customized products that don't match.
Customer service makes no effort to respond to requests.
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Customer service makes no effort to respond to requests.
Response from HEADICT
Hello, Thank you for your order. We invite you to send an email to [email protected] in order to see the personalized products received which do not correspond. However, we did reply to your previous emails. Sincerely, The Headict team
V
Rating: 2 out of 5
5.50 EUR shipping costs for a cap, then you have to fill out the return form by hand and pay the return costs yourself, others can do that better.
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Response from HEADICT
Hello, thank you for your comment. From 49 we deliver free of shipping costs. According to our return conditions, the buyer bears the return costs. Best regards from the Headict team
A
Rating: 4 out of 5
I am satisfied with headict although my last order was wrong which happens I had the right to 1 nice commercial gesture. I recommended them right away and when I made a mistake, I called the Sav who did what was necessary. I'm now waiting for my new personalized caps.
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A
Rating: 4 out of 5
Quality Coal product, fast and accurate delivery
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A
Rating: 4 out of 5
Beautiful cap, true to the image.
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A
Rating: 4 out of 5
Very satisfied with my delivery!
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A
Rating: 4 out of 5
Embroidered cap The embroidery is not straight when highlighting the text. Quality of the made in china/rpc cap is rather disappointing.
Good concept, very ergonomic site, but the result ... I wouldn't recommend.
Cdt.
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Good concept, very ergonomic site, but the result ... I wouldn't recommend.
Cdt.
A
Rating: 4 out of 5
Measures a little larger than before with the same size. More band to catch the waist . too bad
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V
Rating: 4 out of 5
Delivery slightly delayed due to the flooding, but absolutely fine. Goods very good. Customer service not to satisfaction. Initially, the link to track the shipment did not work. To this day (almost a week later) there has been no response to my email to customer service - that is not customer service for me. However, the link worked again later.
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Response from HEADICT
Hello, we reply to all emails every day. It looks like the reply has ended up in your spam. Best regards from the Headict team
A
Rating: 4 out of 5
Package not received the day before change received 2 days later I had already left the address.
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A
Rating: 3 out of 5
I ordered a Theo totem engraved cap and it arrived blank with no writing.
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A
Rating: 4 out of 5
A delay in the delivery date but very good product and quick response when sending mail.
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A
Rating: 4 out of 5
the tracking of the parcel has been invalidated 2 times, but I don't hold it against you, each time I have contacted your customer service, I have been answered a few hours later.
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A
Rating: 3 out of 5
Cool
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G
Rating: 3 out of 5
I could not track my shipment; I was redirected to a French site with an error message (in French and therefore not understandable). Emailed about it. Got a message that they are looking into it, but nothing more. Hat now in and I like it.
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A
Rating: 4 out of 5
Slight delay in the delivery date (2 days more than initially planned), very good customer service (clear and fast response), very good quality product and really consistent with the product seen on the website.... many thanks !!!!! All the best !!!!
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A
Rating: 4 out of 5
beautiful work. Satisfactory
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A
Rating: 4 out of 5
Well-made hat, but bandana of lesser quality than I expected.
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A
Rating: 4 out of 5
Shipped and received within 4 days. The quality is very good, corresponds well to the product ordered and is well protected. I recommend this product.
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A
Rating: 4 out of 5
Fast delivery, good quality goods
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A
Rating: 4 out of 5
super
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A
Rating: 4 out of 5
Superb product quality
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A
Rating: 4 out of 5
Fair in general
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V
Rating: 4 out of 5
Material defects, expense in the complaint
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G
Rating: 4 out of 5
The hat could have been in a larger box, but the model eventually caught up. The service I cannot judge.
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A
Rating: 3 out of 5
The cap is beautiful! The delivery time was longer than expected... Too bad we couldn't choose a smaller size for the personalized caps.
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A
Rating: 4 out of 5
Serious, professional; on-time delivery site to consult for all heads
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A
Rating: 2 out of 5
Not at all satisfied with the quality of the caps I ordered, the fabric was too thick for what I was expecting! Ordered and delivered after 15 days, when the website said it would take between 7 and 10 days...
I was only satisfied with the responsiveness of customer service.
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I was only satisfied with the responsiveness of customer service.
A
Rating: 3 out of 5
The embroidery is not straight and goes all over the place Nice quality cap, though Shame
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Response from HEADICT
Hello and thank you for your comment. Please don't hesitate to send us a photo of the customization to [email protected]. Our customer service team will take it from there. Kind regards, The Headict team
Account suspended
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