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Rating: 5 out of 5
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
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Unfortunately, a small human error occurred with my order, which was rectified quickly and unbureaucratically. Cap is very good quality and the embroidery is of very good quality! Delivery time was reasonable. So thumbs up and keep up the good work!
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Fast and compliant
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Super service
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MERCI INFINIMENT BLACKBOSS
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Very nicely finished, delivery took a while, but it was worth the wait.
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I've bought a lot of caps from them and 0 problems, both delivery and product quality. And I had a problem with a beret that I washed at 30 ° in prescription of the manufacturer's label and after that the beret was ruined. I called and 15 minutes later I received a return label for my beret. The barometer of a good online site is that when there's a problem with the site's product, it has to go well for the consumer (return, refund, consideration), and this is the case.
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Fast and careful delivery! This is the first time I've ordered from this site and I'm delighted. The price of the hat I bought was really interesting, the shipping was fast and very important, the hat was very well packed, so no risk during transport.
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The choice and explanations provided on the site.
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Rating: 2 out of 5
The site is not clear enough so the order does not correspond to what was expected.
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Response from HEADICT
Hello Élodie, Thank you for your order. The items you have received are those you ordered. If you need any information about the items, we are available at the following address: [email protected]. We wish you a pleasant day. Sincerely, The Headict team.
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Fast, smooth processing. Goods meet expectations.
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Quality as described
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Very professional production and fast delivery. Just needs a bit more typography!
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Rating: 3 out of 5
Delivery and processing times are too long
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Response from HEADICT
Hello, your order arrived on 19.06.24 and was dispatched on the same day and delivered on 25.06.24. We are very surprised by your review. Faster delivery is possible for an additional charge, please select the DPD Express shipping method and it will be delivered within 2 days. Best regards from the Headict team.
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Nice product and great responsiveness
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No problems at all...fast shipping, well packaged item. Item matched the description and met my expectations.
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Shipping fine. Only very bad that it is not clearly stated that a return has to be sent to France at own cost. These are double from the Netherlands
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Response from HEADICT
Dear, Thank you for your order. The return procedure is available on the website at any time and it is clearly stated that the return is to be sent to France at the customer's expense. For any further information, we are available at the following address: [email protected] We remain at your disposal and we wish you a pleasant day. Kind regards. Headict team.
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Account suspended
Cette attestation de confiance n'est plus disponible.