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A
Rating: 5 out of 5
Great!
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good, pleasant after-sales service
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A
Rating: 5 out of 5
No worries about delivery, product and reliability; Thank you.
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A
Rating: 2 out of 5
I chose Colissimo delivery and it was impossible to evaluate the product as it never arrived ... I suspect that the problem is not with your site but with the service provider (who is often incompetent) but I'll take advantage of this review to see if any action on your part is possible.
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Response from HEADICT
Hello, Thank you for your comment. As indicated on the tracking link, your package could not be delivered and is in return shipper. We invite you to return to our customer service via [email protected] to confirm your delivery address. Kind regards, The Headict team
A
Rating: 3 out of 5
Bonjour a tous Je pensais trouver sur votre site qui m'a bien séduit des chapeaux de qualité (bailey spécialiste americain )qu'elle surprise et déception en découvrant provenance chine il serait important de le signaler. A product that can be found on any market in France for 30 euros.
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Response from HEADICT
Hello, thank you for your comment. Most of our hats are indeed made in Asia. However, we remain at your disposal to guide you in your choices. Sincerely, The Headict team
A
Rating: 3 out of 5
One of the 2 caps delivered has a defect, I made a request to Customer Service, I had a quick return requesting photos (09/07) and since then nothing, despite a reminder. My email address: [email protected]
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Response from HEADICT
Hello, Thank you for your order. As indicated by email: New Era inserts a cardboard backing behind the back of the cap to hold the front of the cap in place during packaging. This means that the sweatband will drop during packing. However, it will return to its normal shape after being worn several times. Kind regards, The Headict team
A
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
2-day delivery: fast, efficient
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V
Rating: 5 out of 5
Good product, fast delivery!
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A
Rating: 5 out of 5
Delivery took a little longer than expected, but the product was perfect and the customer service was very good.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Fully satisfied
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A
Rating: 5 out of 5
Quality hats, sent quickly. The only complaint is that you have to pay to return them.
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A
Rating: 5 out of 5
Very good site I recommend
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A
Rating: 5 out of 5
Super fast delivery, the cap and bob look great on me.
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A
Rating: 5 out of 5
Very good service , too bad the cuts didn't fit my head .
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A
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Wide choice of caps to personalize, very well made, high quality, with no apparent flaws. All this for very reasonable prices. I'm already on my 3rd cap, and I'm sure it won't be the last!
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A
Rating: 5 out of 5
Fast, efficient customer service
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A
Rating: 5 out of 5
everything is OK
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A
Rating: 5 out of 5
TOP
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A
Rating: 5 out of 5
Great, fast. One doubt about the product's evolution over time, I'm afraid the black of the cap doesn't stand the sun too well, but we'll see! Otherwise, it's really nice and the finish is clean. A personalized gift that makes a lasting impression.
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A
Rating: 5 out of 5
RAS, super, I recommend
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V
Rating: 3 out of 5
Goods arrived without delivery note/invoice and return form
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Response from HEADICT
Hello, to protect the environment, we do not send printed invoices and delivery bills. You can find your invoice in your customer account. You can also find the return form on our website at https://www.headict.de/content/7-ruckgabe-und-umtausch. If you have any questions or queries, our customer service team will be happy to help. Best regards from the Headict team.
A
Rating: 5 out of 5
Cap meets my expectations, delivered in 48 hours.
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A
Rating: 5 out of 5
Superb cap. Fast delivery. Great site.
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A
Rating: 5 out of 5
OOK !!!!
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A
Rating: 5 out of 5
Fast delivery, quality merchandise.
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A
Rating: 5 out of 5
a little expensive but a good product
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A
Rating: 5 out of 5
ALWAYS PERFECT
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A
Rating: 3 out of 5
Package not received.
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Response from HEADICT
Hello, Thank you for your order. Due to an incomplete delivery address, your parcel was dropped off at a relay point and was picked up on Monday 13th July. Kind regards, The Headict team
A
Rating: 5 out of 5
very pretty colors, great quality!
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A
Rating: 5 out of 5
Very satisfied!
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A
Rating: 5 out of 5
Very fast delivery and quality products.
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V
Rating: 5 out of 5
Service not rated as not used
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A
Rating: 5 out of 5
Several purchases and the quality is always there. No disappointments
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A
Rating: 5 out of 5
I ordered 2 caps which arrived in 48h well packed.
They corresponded to the description, so I have nothing to complain about.
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They corresponded to the description, so I have nothing to complain about.
A
Rating: 5 out of 5
great!
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V
Rating: 5 out of 5
Everything was great. However, the fact that the customer has to pay the return costs is not in keeping with the times for an online store and not really customer-friendly, hence a customer service star deduction.
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Account suspended
Cette attestation de confiance n'est plus disponible.