Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/04/2021 à 20h39

Enormous choice on the site and fast delivery, several times that I order and so far not disappointed.

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Geverifieerde koper

Rating: 4 out of 5

Published on 13/04/2021 à 12h45

no

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/04/2021 à 09h51

Great product quality and very responsive customer service. Thank you very much!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2021 à 06h19

Very good quality

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Geverifieerde koper

Rating: 4 out of 5

Published on 12/04/2021 à 05h11

Delivery date/time was unclear to me.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/04/2021 à 15h32

Fast delivery, quality product in every respect.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/04/2021 à 15h00

Very good service delivery a little long but correct compared to the estimate announced! Good quality cap.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 10/04/2021 à 08h52

Description of the beret on the website is different from what I received... Disappointed

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Response from HEADICT Published on 15/04/2021

Hello and thank you for your order! Please do not hesitate to contact our customer service department at [email protected] so that we can offer you a solution. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/04/2021 à 20h33

Delivery took longer than expected (said between 6 to 8 days). Your website is absolutely brilliant!
Do you think it would be possible to try on virtual hats, with a photo of the hat and the camera of a phone or a photo for example? Thank you! Jean Gauthier

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/04/2021 à 09h39

Very satisfied with the quality of the materials

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/04/2021 à 11h57

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Geverifieerde koper

Rating: 4 out of 5

Published on 06/04/2021 à 09h08

No further explanation needed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 05h30

You are killers!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/04/2021 à 09h39

Too bad there's postage for returns.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/03/2021 à 08h21

Quality product, fast delivery.

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Geverifieerde koper

Rating: 4 out of 5

Published on 30/03/2021 à 10h50

Shipping took a long time But understandable due to customizing and Covid

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/03/2021 à 17h42

Very good service, order conforms to my expectations I highly recommend headict and will place another order.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2021 à 20h53

Very satisfied with the final rendering of my personalized cap but really happy ^^, I would do one again without hesitation and soon.
On the other hand I was supposed to have my package in 48 hours and it arrived later than expected.
Otherwise GoOd all in all ;)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2021 à 14h34

quality product , fast delivery ...

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Geverifieerde koper

Rating: 2 out of 5

Published on 27/03/2021 à 12h17

No return service

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Response from HEADICT Published on 29/03/2021

Dear, Thank you for the comment. Please find all the details about exchange and returns on the footer and your account. We remain at your disposal. The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 26/03/2021 à 16h43

The route of the product was quite difficult to follow.It all worked out in the end. So I am satisfied.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/03/2021 à 09h37

It's always a pleasure to receive your items, which are just great. Delivery takes a bit long, but patience isn't my strong suit.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/03/2021 à 11h25

Hello , the cap arrived well , but I'm disappointed because the elastic is loose behind and around the cap , this is the 2 nd cap I've ordered from you , the first was good but the second not so good . Sincerely, I do not know if I will recommend your site. Sincerely

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Geverifieerde koper

Rating: 4 out of 5

Published on 21/03/2021 à 14h10

Could not see where the cap was. no track and tracé. took a long time, in itself not a big deal we are spoiled with too much fast service. but because you did not know where the package was I found it a little tense. contacting you guys was not quick to find.

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Response from HEADICT Published on 29/03/2021

Hello and thank you for the order. You can contact the customer service from the basket or the footer of the website. Best regards, The Headict team

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Verifizierter Käufer

Rating: 4 out of 5

Published on 21/03/2021 à 11h26

I haven't needed customer service yet.

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Geverifieerde koper

Rating: 2 out of 5

Published on 19/03/2021 à 11h10

free return please and state more clearly that it has to come from so far

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Response from HEADICT Published on 29/03/2021

Dear, Thank you for your comment. All the details about refund and exchanges are available on the footer and your account. We remain at your disposal. Best regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/03/2021 à 09h56

Fast

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/03/2021 à 10h04

A little disappointed because I did not receive a protective pouch for the cap.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/03/2021 à 17h10

Delivery estimated on the site between 24 and 48 hours and I was delivered 13 days later.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 14/03/2021 à 12h45

Delivery time in Switzerland for 2 items.
Too long (more than 10 days).

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Response from HEADICT Published on 15/03/2021

Hello, Thank you for your comment. As we are outside the EU, the parcel must systematically go through customs, which imposes this delay. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/03/2021 à 09h01

Very good responsiveness despite the ups and downs

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/03/2021 à 14h15

Very good quality product at a very attractive price, to be recommended.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/03/2021 à 09h53

2nd order, Very good products except that the cap ordered was to be adjusted with a ruler and we received it with a scratch, which is not what is shown on the photo ... too bad.

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Response from HEADICT Published on 15/03/2021

Hello and thank you for your comment. The closures are indeed intended for larger children's sizes. The "TODDLER" (baby) size caps always have a metal-free fastening tab. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/03/2021 à 14h31

Fast delivery, with excellent order tracking. On the other hand, the cap I received was dirty (black trace on beige fabric).
Lots of threads and stitching to recut.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 07/03/2021 à 15h19

I did not receive the colors I requested

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Response from HEADICT Published on 08/03/2021

Hello, Thank you for your comment. We invite you to contact our customer service via [email protected] in order to proceed with the exchange. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2021 à 10h34

I took delivery at the relay point because it was quicker. In the end, no news from the relay point after eight days. I went there and the parcel was waiting for me. No notification but it's probably from La Poste. As for the personalized hat, very good quality and good product. Nothing negative to say.

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Response from HEADICT Published on 08/03/2021

Hello, the parcel was not flashed when it arrived at the post office. We apologize for the inconvenience. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2021 à 10h01

Very good quality, delivery on the day indicated.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/03/2021 à 11h04

Great product but no delivery tracking information and customer service was not involved so no special opinion.

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Response from HEADICT Published on 08/03/2021

Hello, We can confirm that the tracking link was sent to you by the Post Office on the day of shipment. It was most likely sent in your SPAMS. Sincerely, The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 05/03/2021 à 09h05

The product was fine, but the delivery was rather delayed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/03/2021 à 11h16

Articles well received, for my part one of the two caps does not have the color I had chosen but I adopt it anyway

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Response from HEADICT Published on 15/03/2021

Hello, Thank you for your comment. Please do not hesitate to contact our customer service department via [email protected] to correct the error if necessary. Sincerely, The Headict team