Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/07/2019 à 17h01

Fast, efficient delivery, matching item.
American size

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/07/2019 à 16h35

Fast delivery After a defect on the cap, the after-sales service found a solution.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 17/07/2019 à 10h24

Package stored in Click&Collect with broken seals, therefore unworkable. In addition, due to inadequate packaging, the frame of the pair of glasses is broken (absence of foam or other protective materials).

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Response from HEADICT Published on 18/07/2019

Thank you for your comment. It is indeed possible that the parcel was damaged in transit. We apologize for this. Please contact our customer service department at [email protected] Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/07/2019 à 10h02

Caps at a very good price but delivery a bit expensive for 1 item.

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Geverifieerde koper

Rating: 4 out of 5

Published on 15/07/2019 à 08h29

I did not receive an invoice, can you please resend it? [email protected]

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/07/2019 à 07h44

first order: trustworthy site, top delivery and quality hat.

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Geverifieerde koper

Rating: 4 out of 5

Published on 13/07/2019 à 09h38

Sizes are sometimes different and so is quality. But so is the price, otherwise top.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/07/2019 à 06h23

One of the reasons for my purchase was the advertised place of manufacture, a European country, Germany. I was surprised and very disappointed to find a "made in China" label on the cap.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 12/07/2019 à 10h05

The cap is very nice, but the photo/reality rendering of the embroidery is a bit disappointing.

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Geverifieerde koper

Rating: 4 out of 5

Published on 12/07/2019 à 09h30

Track and Trace via many wanderings Germany/. England???

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Geverifieerde koper

Rating: 4 out of 5

Published on 12/07/2019 à 08h31

Two experiences buying from you were good, first better than second.Products are good and I will buy in future.BUT.The delivery of the second parcel was problematic, customer service needs a 0800 number.When you answer an email don't write Dear not followed by the customer's nameSecond hat has small but visible felt defects on the underside & a tight fit, the first one is perfect Improve plz.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/07/2019 à 12h49

Good quality, fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/07/2019 à 20h23

Crushed hat but I managed to put it back on, that's why I gave 2deliveries.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/07/2019 à 12h39

Overall very good service. I rated the customer service 3 out of 5 because I didn't have any human contact. Everything was done online, but I'm still convinced that customer service is good. Thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/07/2019 à 08h48

No complaints. Product corresponds to the description.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/07/2019 à 19h22

Great gear and super fast delivery

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/07/2019 à 15h58

Of the two hats I bought, I'm delighted with the stetson, but a little disappointed with the second one I bought for myself because it was a one-size-fits-all which is actually much too small for me (I'm a size 58). It would be better to say that one size fits most (56 or 57). Pleased with the delivery though.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/07/2019 à 07h15

Well-stocked catalog, quick order-taking and fast delivery - what more could you ask for?

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Geverifieerde koper

Rating: 4 out of 5

Published on 06/07/2019 à 09h36

Everything from the post Office is in french. I speak dutch german and english. The rest is great

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/07/2019 à 08h28

the hat I bought was sized and labeled size 56/57 so the one if was a little tight because I'm a 57 of head circumference I still kept it but disappointed because it is a little tight, it will have to be reviewed in the future to keep my customers but given the price CDT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2019 à 17h07

Fine

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2019 à 12h53

Swiss Post and Swiss Customs charges in addition to invoice .....

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2019 à 12h49

These are my 3rd hats from them and I'm delighted, they're really beautiful and of very good quality.

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Geverifieerde koper

Rating: 2 out of 5

Published on 30/06/2019 à 14h25

Good afternoon I have ordered a hat is to 2 days arrived quickly but I was not satisfied with the model so sent back for almost 15 euros for another model and 20 euros extra payment because he was more expensive neatly transferred sent via DHL after 4 days myself had to inquire whether it had arrived got message of yes but am still waiting for the new model hat are already

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/06/2019 à 08h14

Nice cap, but the tab at the back was all frayed, so I had to cut off a piece of the tab used to tighten the cap.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/06/2019 à 08h11

Flocking error but quick reaction after an email and a message on Facebook.
Excellent quality product despite this big mistake.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 28/06/2019 à 15h09

I had ordered a grey beanie and received a black one.

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Response from HEADICT Published on 01/07/2019

Hello, thank you for your comment. Please contact our customer service department at [email protected] with photos of your dark heather beanie. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/06/2019 à 10h43

Rac

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/06/2019 à 08h23

Simple

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Geverifieerde koper

Rating: 4 out of 5

Published on 28/06/2019 à 08h14

Sorry but the hat was too small. Meanwhile returned and ordered larger size. So far no complaints. regards Derk Havikhorst

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2019 à 08h58

Fast delivery. Quality products. Too bad sizes are in increments of 2

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2019 à 08h42

Nice cap, nice finish on the embroidered image, less expensive than other sellers, I recommend it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2019 à 08h22

Fast delivery Colour not quite right

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2019 à 08h17

Very good, I recommend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/06/2019 à 15h18

No complaints

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/06/2019 à 14h44

Too cool

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/06/2019 à 13h09

well

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/06/2019 à 08h31

Cap received in a cotton bag that makes a great gift. Good quality product. I reco the site

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Geverifieerde koper

Rating: 4 out of 5

Published on 22/06/2019 à 17h02

Smooth and adequate responses to the order, the track and trace of the French post is not so accurate but of course Headict can't change that, I would order from Headict again in a moment.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/06/2019 à 17h32

Wide selection and fast shipping

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