Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2018 à 08h20

Unfortunately, the cost of customs clearance was not specified...

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Response from HEADICT Published on 04/07/2018

Hello, thank you for your order. For shipments outside the EU (such as Switzerland), packages are subject to customs duties and VAT and must be declared to the customs authorities. Best regards, The Headict team

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2018 à 08h09

Top

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/06/2018 à 19h52

I received my cap (which is exactly what I ordered) perfectly protected in the parcel, but a little late.

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Geverifieerde koper

Rating: 4 out of 5

Published on 28/06/2018 à 08h48

the caps have long since been returned because they did not fit(have not yet been refunded the money, hence the low service rating

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/06/2018 à 05h42

Super site only reproach the lack of availability of the sizes because when the hat is too small or too large one never has the.possinilite to exchange it is necessary a credit note to order another modem too bad

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Geverifieerde koper

Rating: 4 out of 5

Published on 25/06/2018 à 10h58

Delivery tracking and product on order No complaints

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 22/06/2018 à 15h45

The color of my beret is beautiful and lasts after washing.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 22/06/2018 à 03h53

Hello, I have ordered twice so far and last time everything was great, unfortunately not this time. The package arrived clearly damaged. Dented, partly open box. Fortunately the goods were undamaged.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 20/06/2018 à 12h25

good but more description of items would be a plus. EXAMPLE: length of visors for caps. Free returns would also be appreciated in case you don't like the product.

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Response from HEADICT Published on 21/06/2018

Hello, Thank you for your comment. Please note that in the case of an exchange, the customer is responsible for return shipping costs, but the second shipment is free of charge. Sincerely, The Headict team

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/06/2018 à 11h47

the lead time is still too long for customization

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Response from HEADICT Published on 20/06/2018

Hello, thank you for your comment. As announced on the site, 7 to 10 days are necessary for the personalization, preparation of order and forwarding of a product and this in spite of the periods of strong requests or festivals. We value our custo 100% made in France in our workshop. Sincerely, The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 19/06/2018 à 10h15

neat and fast well done

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 18/06/2018 à 17h51

The design of my personalized cap is a bit messy, but I'm proud to finally have it in my hands. The second cap, representing Mount Niseko, is really cool.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 18/06/2018 à 11h32

CLEAR

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 18/06/2018 à 08h03

RAS

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/06/2018 à 08h30

Product conforms to the description on the website. Simple and efficient order tracking. I particularly appreciated the protective bag offered with the cap.
I recommend Headict

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 15/06/2018 à 08h15

Hello, are you charging me 32 for a product with a 30 manufacturer's label?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/06/2018 à 13h08

Products delivered on time, satisfied with the order as expected

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 11/06/2018 à 07h43

Delivery time as advertised. I ordered 3 caps, 2 of which I intend to give as gifts, and I'm a little disappointed that I didn't get 3 sliding pockets. The caps are of good quality and the embroidery is very well done. Pay attention to the embroidery on the side when simulating, the difference between MAJ and MIN is well done when edging.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/06/2018 à 18h37

No unpleasant surprises when you open the package. Now we're waiting for Father's Day to find out if he'll like it.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 09/06/2018 à 09h02

....Only the homepage is a bit difficult to handle.
But if you have a lot of time it works

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A

Acheteur Vérifié

Rating: 2 out of 5

Published on 05/06/2018 à 10h03

Fun and games

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/06/2018 à 10h22

Impeccable Very pretty cape

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Geverifieerde koper

Rating: 2 out of 5

Published on 03/06/2018 à 12h20

Product is slower than this survey Haven't received a package yet, when will the package arrive?

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 02/06/2018 à 13h48

Not enough choice of fitted 59 fifty new era caps and colors.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 01/06/2018 à 08h13

Due to a sorting error, I received my parcel 5 days too late.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 01/06/2018 à 08h13

Hello Headict.com team, I am delighted with my order on your site, the product I ordered and the customer relationship I had with your team.
However, the TNT delivery in 24h is deplorable. No information or follow-up from them. You told me the relay point in question (on the other side of my house), and my parcel wasn't there, but in another relay point...

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Response from HEADICT Published on 04/06/2018

Hello, Thank you for your comment. We would like to apologize for the service provided by the carrier. The shipping costs have of course been refunded. Sincerely, The Headict team

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 30/05/2018 à 21h01

Perfect

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 29/05/2018 à 13h15

Very good overall, I would have liked the black lines of the logo to be more pronounced and it would also be nice to be able to do an embroidery and a logo on the same cap for the panel 5.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2018 à 21h26

product delivered on time and compliant.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2018 à 15h03

I'm pleased

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2018 à 12h56

Always a little light and stingy on the information concerning the sizes or the measurement of the products as well as the nature of the fabric, sometimes

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2018 à 10h02

Relatively fast delivery, compliant products.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/05/2018 à 09h13

Nothing to complain about, easy to order, fast delivery.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 25/05/2018 à 15h47

Again and again

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2018 à 04h55

Ras

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2018 à 12h14

The delivery was perfect, even if the postage is a bit expensive, especially if you only buy one item. Otherwise, I have no complaints about the merchandise, but concerning the site, I would have greatly appreciated it if the material (cotton, polyester, wool...) had been indicated in the presentation of the textile products. Sincerely

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Geverifieerde koper

Rating: 2 out of 5

Published on 23/05/2018 à 11h24

The color does not match, quality of the fabric is poor. Lots of stitching errors.Only positive is the delivery time.I will not order here again, have to pay 45,- for something worth about 15-20,-.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 23/05/2018 à 08h39

Top

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 22/05/2018 à 06h04

thank you

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Geverifieerde koper

Rating: 2 out of 5

Published on 22/05/2018 à 04h48

Bad experience. Personalized item was way too small. Tried to contact but send no response and leave me with it. Bad.

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