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A
Rating: 4 out of 5
Relay point saturated, obliged to pick it up in another very far away (deliveryman's responsibility?). otherwise top service
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
The photos and information on the site are adequate. The sizes are well listed. The delivery was on time and the hat well packed. A fine online store. I am very satisfied.
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G
Rating: 4 out of 5
Little to add. All in all: satisfied and with the delivered and with the overall handling.
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A
Rating: 4 out of 5
Ras, although, my last hat, ordered in L (57,59)received in 59 slightly a little big, I heard that there are "cale" or can we have them, thank you, and have a nice day. Best regards
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Response from HEADICT
Hello and thank you for your order. We are sending you today cork strips to insert in the anti-transpiration band of your hat in order to adjust it. Sincerely, The Headict team
A
Rating: 4 out of 5
Product as expected very fast delivery
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A
Rating: 4 out of 5
Hi, the photo doesn't really correspond to the article itself....I'm a bit disappointed but it'll do the trick anyway
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Great choice of quality models. Simple, easy-to-use website. Fast delivery: shame to pay for postage. Good satisfaction with the service.
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A
Rating: 4 out of 5
Not enough choice of children's caps, and the packaging was in poor condition.
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Response from HEADICT
Hello, It is possible that the package has been mishandled in transit and we apologize for this. With more than 5,000 references on the site, we try to offer as much choice as possible to each of our customers. Sincerely, The Headict team
A
Rating: 4 out of 5
Problem with the delivery and the fact of receiving emails telling me that my order has arrived + evaluation when I haven't received anything. Once the customer service was informed everything was back in order quickly so superb on this side. Thank you for the quick answers and the quality of the service (and the product of course).
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V
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Cap OK it's what I expected Delivery on time correct
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A
Rating: 4 out of 5
good
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V
Rating: 4 out of 5
Large assortment, fast delivery, easy return processing, just a pity that the customer has to bear the costs of the return delivery, but gladly again
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A
Rating: 4 out of 5
rather good quality cap but unfortunately too expensive so difficult to order many. too bad that the sticker on the front of the cap is the name of the site listed and not the custom logo. kind regards.
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G
Rating: 4 out of 5
Delivery took a little too long - had hoped for next day
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G
Rating: 2 out of 5
I received a message that my payment had failed, while,the amount was debited. I received two replies, fast by the way, that the payment had failed. I still have not received anything, although I was promised that the cap was sent......I will wait and see.
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V
Rating: 4 out of 5
Everything was very good, satisfactory and fast. Unfortunately, however, I would not order again as I have to pay the return costs myself. These are quite high in the case of a hat and the chance that it will be returned is quite high, as these are size-fitting items. In my case, unfortunately, the item doesn't fit at all.
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Response from HEADICT
Hello, we cover the shipping costs from 75. The customer bears the return costs. In the event of an exchange, we will cover the costs for the exchange. Best regards from the Headict team.
A
Rating: 4 out of 5
Fast delivery, satisfied Thanks Headict.com
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G
Rating: 4 out of 5
Order went fine, everything delivered within expected time and kept informed from shipping to delivery.Fine
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A
Rating: 4 out of 5
Very good quality
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V
Rating: 4 out of 5
Fast, safe delivery. Unfortunately, the goods were dirty. Customer service asked for an immediate refund of the purchase price as a gesture of goodwill, as a replacement delivery was not possible. I am satisfied so far.
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G
Rating: 4 out of 5
The cardboard box the cap was shipped in was partially broken. And there was a white strap (tie-rip)missing around the box. Product itself was whole.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
very good value for money
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A
Rating: 4 out of 5
Good product, good quality and efficient delivery I don't know how to rate customer service because I haven't needed to use it Top
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A
Rating: 4 out of 5
No worries, a quality product and fast delivery.
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A
Rating: 4 out of 5
Satisfactory first experience
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G
Rating: 4 out of 5
An 8 because unfortunately it is not delivered the next day.
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A
Rating: 2 out of 5
I made an exchange because the bowler hat was too small and now I've just received the parcel and the big joke is that you've delivered a top hat when I asked for the same bowler hat in a larger size. I'm not going to pay delivery charges again because you've sent me the wrong product. What solution do you suggest?
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Response from HEADICT
Hello, We apologize for the inconvenience. You will be contacted today by our customer service department. Sincerely, The Headict team
A
Rating: 4 out of 5
I wasn't expecting the little bag that goes with it, thank you.
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A
Rating: 4 out of 5
Beautifully made hat corresponding to our expectations and the description on the site. Chronopost delivered to the relay point 1 day after indicating that delivery had been made.
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A
Rating: 4 out of 5
No size choice for a women's cap, too bad I had to send it back as it was too small.
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A
Rating: 4 out of 5
No complaints
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A
Rating: 4 out of 5
No worries...still a bit more than 40 aine euros for a trucker, a bit too much. But nice product.
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A
Rating: 4 out of 5
Fast delivery. Choice and quality. Just disappointed with the packaging because on the site we see a box of the brand of the cap which makes a nice gift and in the end received in a banal headict bag. An average gift.
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Response from HEADICT
Hello, Thank you for your comment. Cayler & Sons are indeed out of stock of cardboard boxes. We apologize for the inconvenience. Sincerely, The Headict team
A
Rating: 4 out of 5
Top quality product but I ended up with a completely crushed parcel.
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A
Rating: 4 out of 5
Hello I ordered CGXTQQRPZ the 05.02.2018 a beret 504wool red, unfortunately for me the item was too big, I made the request to exchange no problem but it cost me 8.65 return shipping plus 10 because the purchase was more expensive. The beret cost me in the end 63.15 too expensive for me.Pensez not pay the return shipping.
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A
Rating: 4 out of 5
I was very worried when the parcel arrived, because it was damaged and open, and the items were easy to reach and steal. Perhaps the absence of a "serflex"-style tie explains this condition? Fortunately, the entire order is intact, and the items meet our expectations and descriptions.
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Response from HEADICT
Thank you for your feedback. It's possible that your parcel was checked during transit as we take great care in packaging our products before dispatch and they are indeed strapped. Sincerely, The Headict team
Account suspended
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