English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
RAS I am always satisfied with the products of this site.
Translated reviews
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
One cap out of the 3 doesn't fit the size it's way too big, wearing it I relied on the information on the site .... I think the correspondence tourvde size / cap size is not good, otherwise for the rest it's perfect.
Translated reviews
A
Rating: 4 out of 5
Ras
Translated reviews
A
Rating: 4 out of 5
CUSTOMER SERVICE NOT RATED
Translated reviews
A
Rating: 4 out of 5
A lot of waiting time between purchase and delivery But I would recommend this site over Stetson.
Translated reviews
A
Rating: 4 out of 5
Lots of models, lots of choice; perfect delivery.
Translated reviews
A
Rating: 4 out of 5
WELL
Translated reviews
A
Rating: 4 out of 5
This was my first order and I am fully satisfied. I recommend it.
Translated reviews
A
Rating: 4 out of 5
Compliant
Translated reviews
A
Rating: 2 out of 5
Shameful Dear, no customer service and defective item and poor quality.
In process of refund with paypal
Translated reviews
In process of refund with paypal
Response from HEADICT
Hello, You contacted us by e-mail on 22/11 at 16h58 and a reply was sent to you at 17h09. The e-mail may have gone into SPAMS? Sincerely, The Headict team
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Good quality products as shown in the photos
Translated reviews
A
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 2 out of 5
I received a patchwork gapette different from those shown in the picture. Customer service will tell you that it's the model that wants it that way and will offer you a refund when you want a cap ... Hardly understandable, especially if you're not told before you buy that the orange and blue cap you ordered is in fact yellow and green.
Translated reviews
Response from HEADICT
Hello, the "Patchwork" models are different for all brands. The locations, materials and patterns of the different patches will vary from one model to another. Sincerely, The Headict team
A
Rating: 4 out of 5
This is the second bonnet I've ordered from them (in 2013 and 2017) and I'm very satisfied. Their choice is varied, rather exclusive and of good quality. The delivery is serious, in quality packaging even if I would have liked to receive it even sooner (delay of just one week). I recommend this site.
Translated reviews
A
Rating: 4 out of 5
Very good site that I would recommend to others.
Translated reviews
G
Rating: 4 out of 5
Satisfied with the package. Excellent. Nice product.
Translated reviews
A
Rating: 4 out of 5
delivery: 1st time: error on the address (no street name) 2nd time: very good. thank you.
Translated reviews
A
Rating: 4 out of 5
Hello, I am satisfied with the delivery and most of the final product. Unfortunately, the embroidery on the side isn't straight and doesn't look very good, especially when it's a gift... It's a shame for a more expensive customization and price. This is the only regret I have, which will prevent me from coming back to you for such a request. Have a nice day!
Translated reviews
Response from HEADICT
Hello, thank you for your feedback. For the personalization, we are limited to 11 characters and in fact, depending on the font selected and in order to guarantee a qualitative result, it is necessary to slightly offset the text. Best regards, The Headict team
A
Rating: 4 out of 5
Sizing problem on Fred Flechet cap Size 56/57 for size 55 Return pending
Translated reviews
A
Rating: 4 out of 5
Quality product, very professional website
Translated reviews
A
Rating: 4 out of 5
Delivery too long otherwise absolutely nothing to say
Translated reviews
Response from HEADICT
Hello, The production of 50 personalized caps does indeed take longer than a standard personalization order. Sincerely, The Headict team
A
Rating: 4 out of 5
Very good style, good quality, fast delivery the only downside: the smell of the hat that does not go away
Translated reviews
Response from HEADICT
Hello, All our products are stored in our warehouse in a dry place. However, it is possible that this smell comes from the cardboard box inside the beret. Sincerely, The Headict team
A
Rating: 4 out of 5
Perfect, nothing to complain about.
Translated reviews
A
Rating: 2 out of 5
I'm still waiting for my delivery and I can't get any information about the delivery of my item by collisimo. We have to take into consideration that the customer needs to be reassured about his purchase, because he is the lifeblood of the company.
Translated reviews
Response from HEADICT
Hello sir, An e-mail from Colissimo was sent to you the day before your notice to inform you that your hat had been dispatched, along with your tracking link. We have also contacted the postal services and your parcel is on its way to you and should be delivered shortly. Sincerely, The Headict team
A
Rating: 4 out of 5
Good, but the one-size-fits-all size is a little larger than 55/60. Adding a 3d mannequin with definable waist and head size would be very useful.
Translated reviews
A
Rating: 4 out of 5
Correct
Translated reviews
A
Rating: 4 out of 5
No additional comment.
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 2 out of 5
A little disappointed at the end of the first day of use of my beanie, the threads are starting to come off as if it was hooked on something when it wasn't. The stitching threads on the custom leather are also coming off. The stitching threads on the personalized leather are also coming off. Very nice but very disappointed with the quality for the price and delivery time. Shame...
Translated reviews
Response from HEADICT
Hello, We apologize for the inconvenience and invite you to contact our customer service department at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
Good product quality and fast delivery
Translated reviews
A
Rating: 4 out of 5
Good.
Translated reviews
A
Rating: 4 out of 5
no comment
Translated reviews
A
Rating: 4 out of 5
Product as pictured
Translated reviews
A
Rating: 4 out of 5
Second order from you, I thought I could benefit from a promotional code. Delivery and quality "Made in France" excellent, however, product (cap) "Made in RPC". A pity, as the cap cost around thirty euros.
Translated reviews
Response from HEADICT
Hello, Various promotions and advantages are offered on a recurring basis throughout the year (sales, black friday, loyalty rewards, etc.) via our newsletter. You should also know that all the personalization is done in our Annecy workshop, from the engraving and cutting of the leather patch to the sewing and packaging of the product. Sincerely, The Headict team
A
Rating: 4 out of 5
Good.
Translated reviews
A
Rating: 4 out of 5
ah what's the point of paying 9.90 more to want a product on Saturday (which was the estimate) when it's delivered on Monday?
Translated reviews
Response from HEADICT
Hello, We have contacted the TNT carrier and they did not carry out the planned service. We apologize for the inconvenience. We have reimbursed the shipping costs of 9.90 euros. Sincerely, The Headict team
A
Rating: 4 out of 5
Great product, fast delivery
Translated reviews
A
Rating: 4 out of 5
Fast delivery, on time and very well packed. Thank you
Translated reviews
A
Rating: 2 out of 5
I ordered this beanie on Tuesday 07/11 morning. The quickest (and cheapest) way was to pick it up at the store because the website indicated: to be collected on Wednesday 08/11. I showed up in the evening on rue filaterie (with the 3 children after having struggled 15min to find a place) and the little lady replied: "ah well no I don't have your bonnet I'm delivered on Tuesday and Friday".
Translated reviews
Response from HEADICT
Hello, We apologize for the inconvenience. We do indeed indicate availability "as of", which is why each customer is contacted by telephone as soon as the order is available in store. Sincerely, The Headict team
Account suspended
Cette attestation de confiance n'est plus disponible.