Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/04/2020 à 08h07

Nickel as usual

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2020 à 08h20

Fairly fast service. Good quality product, as advertised on the site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2020 à 08h31

Nothing to say about the delivery, just a little late but with the conditions, I think it's normal. On the product, I hoped it would be more flexible But I'm counting on it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/04/2020 à 08h14

I haven't had any contact with customer service, but the packaging is fine. I'm happy.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/03/2020 à 09h37

Compliant.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/03/2020 à 09h46

Top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2020 à 09h20

Beautiful cap with superb brim

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/03/2020 à 18h17

Finally, delivered on time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/03/2020 à 17h08

Good quality, but a stitch skipped at the back fastener.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2020 à 10h48

It was a first, but it won't be the last

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Verifizierter Käufer

Rating: 4 out of 5

Published on 13/03/2020 à 10h13

Contrary to the announcement, the goods did not arrive after 5-7 days but only after 14 days. The cap fits well. However, I have to make the adjustment at the back larger than with other caps (other brands). That would then be a criterion for me not to buy another cap here.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/03/2020 à 17h50

To this day, I've never been disappointed, except for a slight problem on my last order where a child's cap was to be embroidered with a first name and upon receipt, no embroidery, awaiting a reply from customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/03/2020 à 15h54

Super hat and very good material of superior quality. Very satisfied with my order. Would recommend.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/03/2020 à 09h05

Very nice cap, but the size doesn't fit very well.
Cap for 6-12 months, my son is 9 and it is much too big.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/03/2020 à 18h29

Fast delivery

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Geverifieerde koper

Rating: 3 out of 5

Published on 01/03/2020 à 10h41

I don't find the failure to return free of charge to be customer-oriented. The fact that you cannot then return discounted items at all is really a bad thing.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2020 à 10h43

slight sewing fault customization

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/02/2020 à 12h32

The only downside is the time it took to process my order (purchase made on a Wednesday, dispatched the following Monday...) The quality is very good and Customer Service responded quickly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/02/2020 à 10h00

Short delivery times and great products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/02/2020 à 09h25

Apart from a small delivery problem, nothing to complain about, perfect customer service. I highly recommend it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2020 à 11h22

The cap is great'.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2020 à 09h14

A little disappointed by the quality of the hat...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2020 à 10h45

Very nice embroidery and color

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/02/2020 à 09h34

Disappointed with the quality of my last order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/02/2020 à 12h53

Delay a little long but otherwise very satisfied overall. I will definitely recommend your company.

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Geverifieerde koper

Rating: 4 out of 5

Published on 16/02/2020 à 16h22

Right product perfectly on time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2020 à 16h02

Product description is not clear

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2020 à 11h29

Great value for money and wide choice. At the top

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Geverifieerde koper

Rating: 4 out of 5

Published on 15/02/2020 à 12h36

Fine

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2020 à 22h33

Hello, After a parcel lost at Colissimo without any information from them, then a return of the parcel followed by a TNT passage with absence and an erroneous SMS from them, I got my parcel back. Throughout these 2 months, the Headict service has been top notch: understanding, competent, responsive. It's a shame that the delivery service providers aren't up to scratch...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2020 à 09h05

Hello, I'm delighted with your products (I recommended some in the process), and I like your site, what I propose to you I put a downer on the delivery because I'm 65km from you (in Switzerland), and my package left for Roissy, then plane to Zurich before returning ... I know there's not much you can do about it, but I think we can/should all look for solutions...

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Response from HEADICT Published on 24/02/2020

Hello, thank you for your confidence. However, shipments to Switzerland necessarily transit through Roissy, which is the reference customs point. Kind regards, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2020 à 07h42

Very disappointed by the hats: The straw hat was very stiff and really uncomfortable, and the other one, although it was a brand name (and I'm used to this brand), didn't fit either, it didn't fit on my head. Of course we returned the items, the refund has already been made and that's very good, but the shipping costs we had to pay were also very disappointing.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 10/02/2020 à 10h34

The hat arrived safely...looks great, good price-performance ratio Merci to France

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/02/2020 à 09h45

Poor quality for 28 e

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/02/2020 à 14h26

As far as I'm concerned, I'm and will remain one of your loyal customers. You're always up to date with the latest trends in headwear, as well as with the classics, which is great, but lately I've been disappointed with the quality of the edging on the cap and bonnet I made from your suggestions. Thanks anyway for the effort.

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Geverifieerde koper

Rating: 4 out of 5

Published on 08/02/2020 à 09h06

Everything went fine.Now hope the cap fits as it is a gift

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/02/2020 à 11h53

Good quality

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Geverifieerde koper

Rating: 4 out of 5

Published on 02/02/2020 à 10h33

Search function could be better. Payment went wrong and finding the products was difficult. Fortunately an employee sent me the links to the products which allowed me to redo the order. Products are good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/02/2020 à 09h10

Items received quickly. Very nice products and the idea of being able to customize them is great. Too bad there are no promotions or discounts on customizable caps.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/02/2020 à 09h09

I will do it in Englisch if its ok.. I am very pleased with my new beret.Beautiful material,nice wool,and i love the finishing inside. Good website, good delivery Service. Thank you.

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