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Rating: 4 out of 5
Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
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Rating: 3 out of 5
Difficult to get in touch.
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Rating: 4 out of 5
Thank you, Hello, a little disappointed with the spiderman cap, the visor is a little stiff but maybe it will soften with time. I am satisfied with the delivery time and the quality of the products.
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Rating: 4 out of 5
Good customization work Effort to do on the packaging of the cap for shipping because no protection against possible crushing, overlay of package during delivery or other, package crushed visor side, I was lucky.
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Large selection. Delivery a little slow.
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Rating: 3 out of 5
You can improve on the presentation of the origin of your products, I can explain, I ordered on your site a cap on the picture, we can see a Belgian flag, I deduced that it was made in Belgium, big mistake made in China, you have the right to sell products made in these countries, but clearly indicate the origin. Disappointed customer
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Rating: 4 out of 5
Tax-free shipping in doms tax in France and re-tax in overseas territories (Guadeloupe)
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Quality caps and customization.
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Rating: 4 out of 5
Everything went well with the order. The delivery was made to a dpd office. Maybe there will be home delivery.
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Response from HEADICT
Hello, we also offer the "home delivery" option with DPD for a small surcharge. Just keep scrolling and you will see this option, which you can select. Best regards from the Headict team
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Rating: 4 out of 5
Well taken care of
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Rating: 4 out of 5
Meets my expectations
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Rating: 3 out of 5
Shipping takes too long , and one item was not delivered ! Here we were not informed! Well was amount of this immediately refunded.
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Rating: 4 out of 5
Good product. Good quality
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Rating: 4 out of 5
Great delivery and wonderful quality! However the beret that had discount had some wear ( moths?) spots. I would have liked to have known that earlier.
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Response from HEADICT
Dear, Thank you for your order. All the items we have in stock remain in their original packaging. We do not have a showroom or a store; the items are unpacked from the boxes only for shipping. Our premises are obviously maintained to prevent any destructive pests. If your hat has a defect please do not hesitate to contact customer service at the following address: [email protected] We remain at your disposal and wish you a pleasant day. Kind regards Headict Team
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Rating: 4 out of 5
4,9 / 5 Nice choice and beautiful creations. There was a bug in my order BUT customer service handled it well... it just took longer than expected.
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Rating: 4 out of 5
Delivery was fast, from France. Disadvantage is that you have to pay for return shipping yourself and that costs easily more than 10 euros. This is also stated on the site, but actually you do not take that into account. Unfortunately, own fault. Delivery goes to a GLS delivery and is then free. Have it delivered at home, then you pay extra. In short, read the conditions well.
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Rating: 3 out of 5
The app is not customer-friendly compared to others, partly because I am not French-speaking. You have to reset the translation every time.
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speed
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Rating: 3 out of 5
I still haven't received my order after 20 days.
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n9oweG
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Excellent work
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excellent service
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Rating: 4 out of 5
Responsive, compliant product and excellent delivery time
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Rating: 3 out of 5
So I received the package but a little on top there is a white spot in front of the cap that spoils the model a bit.
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Response from HEADICT
Hello, I'm sorry to hear that there is a stain on the model you received. In the event of non-conformity or defects on the order, please do not hesitate to contact our customer service department directly at the following address: [email protected]. We wish you a pleasant day. Sincerely, Headict Team.
Account suspended
Cette attestation de confiance n'est plus disponible.