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A
Rating: 4 out of 5
Quality selection with good service and fast delivery.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast and efficient.
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A
Rating: 4 out of 5
Very good product quality
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V
Rating: 3 out of 5
I find it impertinent of you not to enclose a returns bill with the ordered goods. This means that the customer is stuck with the postage costs and pays twice if he returns a hat.
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Response from HEADICT
Hello, thank you for your message. According to our return conditions, the customer bears the return costs. https://www.headict.de/content/7-ruckgabe-und-umtausch Best regards from the Headict team
A
Rating: 3 out of 5
First experience with headict: negative I have just returned the defective product, at my expense I am waiting for headict to follow up ...
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Response from HEADICT
Hello, Thank you for your comment. We apologize for the inconvenience and invite you to contact our customer service via [email protected] so that we can resolve this. Kind regards, The Headict team
A
Rating: 4 out of 5
everything is perfect fast, careful delivery
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A
Rating: 4 out of 5
Capeline advertised as one-size-fits-all, but it isn't. We're crossing our fingers for Christmas that the size is right.
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A
Rating: 3 out of 5
Your internet site doesn't work When you click on the basket it doesn't take anything 1 time 2 times 3 times it ends up in the Hat Shop.
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A
Rating: 4 out of 5
Pleasantly surprised, a porck épie is not easy to wear but it is beautiful and conforms to what I expected. One criticism, you lack a lot of size.
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A
Rating: 4 out of 5
First order and very satisfied
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A
Rating: 4 out of 5
Few items in large sizes. I had to cancel the order and look elsewhere. That said, the exchange went very well.
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A
Rating: 4 out of 5
I haven't had to deal with customer service yet....
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A
Rating: 3 out of 5
I placed an order for stock merchandise with a substantial discount for Black Freiday. I was charged directly to my credit card. Shortly afterwards, I received an e-mail saying that the main article was no longer available. I asked for the same discount on the chosen article (which was less suitable for me than the original article).
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A
Rating: 3 out of 5
I had made a custom logo on the side of the cap .... Missing on delivery
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V
Rating: 4 out of 5
The customer service is excellent. My inquiry was processed very quickly and my personal request could also be implemented without any problems and at no extra charge. The product is also excellent. Unfortunately, delivery with DPD did not work particularly well. I am still receiving messages saying that my parcel has been deposited in the parcel store. Although the parcel was delivered to me personally...
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A
Rating: 4 out of 5
Product conforms, good quality.
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A
Rating: 4 out of 5
Delivery and product as ordered
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G
Rating: 4 out of 5
Wide and distinctive assortment, quality brands. Only slightly longer delivery time but that can be brushed away considering we are tremendously spoiled today. Headict gets a 4/5 from me.
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A
Rating: 4 out of 5
Average quality/price ratio
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G
Rating: 4 out of 5
After added loyal customer points with an amount that goes with it my points are gone but I receive no discount.
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A
Rating: 4 out of 5
Second time I order from headict I love it
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A
Rating: 4 out of 5
As ordered. Perfect delivery
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A
Rating: 4 out of 5
disappointed because the feather adorning the hat was missing
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A
Rating: 4 out of 5
Packages in good condition and on time
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A
Rating: 4 out of 5
Fine
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A
Rating: 3 out of 5
I was surprised by the size of the choker I received, I wasn't expecting this type of item at all... May I suggest that you indicate the dimensions of this type of item in your online catalog... Best regards.
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A
Rating: 3 out of 5
It's not the cap I'd selected, nor the color or shape.
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A
Rating: 3 out of 5
a justified change of product type, however it would have been appreciated if this had been indicated before placing a personalized order which is neither exchanged nor reimbursed. Too bad, because up to now it's been perfect.
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G
Rating: 4 out of 5
Am very satisfied with the product, only the delivery was not quite perfect. But everything was solved. my rating is an 8
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A
Rating: 4 out of 5
Good site; well-presented articles
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A
Rating: 4 out of 5
The only downside is that you have to pay to return it, otherwise you'll be bored.
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A
Rating: 4 out of 5
satisfied with product and delivery
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G
Rating: 3 out of 5
Ordered wrong product and in addition must send back at my own expense with track and trace, so beret of 40 euros cost me 18 euros on shipment and did not get desired product. I am still waiting my costs 40 euro refunded to my bank account
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A
Rating: 4 out of 5
Compliant cap and quality engraving. Delivery on time.
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A
Rating: 4 out of 5
Big delay in delivery but colissimo's fault
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A
Rating: 4 out of 5
I've already ordered several hats on HEADICT, but I have a comment on the sizes of some of them, in particular this Stetson hat in size 56/57 that I've just bought. It was delivered to me in 57 M and fits a little tight on my head, so it's a bit of a shame...because I'm a normal 57 and I prefer to be offered a specific size rather than between two sizes.
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A
Rating: 3 out of 5
Pay for the return pfffff and be forced to print a voucher when it is so simple to send us an invoice with a note for the return.
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V
Rating: 4 out of 5
Mega
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G
Rating: 4 out of 5
Do think the caps could be packed more protectively
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A
Rating: 4 out of 5
Top product
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Account suspended
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