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A
Rating: 4 out of 5
Very good workmanship, very high quality
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Can't see our logo on the site properly. Received my hat quickly but can't see the logo at all. Very disappointed with my purchase
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V
Rating: 3 out of 5
After ordering it took quite a long time until delivery Ca 14 days.
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Response from HEADICT
Hello, you have ordered a personalized snapback, as stated on our site it takes 7-10 days as we need time for personalization. Best regards from the Headict team
A
Rating: 4 out of 5
I just find the manufacturing time a little long (10 days between order and receipt for 1 cap) but otherwise great product.
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V
Rating: 4 out of 5
Application instructions for the product were inadequate. UV curing description too casual.
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A
Rating: 4 out of 5
Thank you for this wonderful hat
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A
Rating: 4 out of 5
I didn't see if I could give my instructions for the delivery because the delivery man had to come back the day after the planned date because I was working at 4pm.
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A
Rating: 4 out of 5
Product not identical to photo
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A
Rating: 3 out of 5
Hat too small for a man
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A
Rating: 3 out of 5
Product not as described due to a badge that is not on the item.
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A
Rating: 4 out of 5
Very beautiful and well realized
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A
Rating: 4 out of 5
I've had the hat for a few days but I don't think it's going to last very long unfortunately because the quality isn't great. After fast shipping. Thank you.
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A
Rating: 4 out of 5
Otherwise parcel delivered 2 days after scheduled delivery date
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V
Rating: 4 out of 5
Gladly again.
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A
Rating: 4 out of 5
Stetson cap at the top
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A
Rating: 4 out of 5
Hello The products are correct and the delivery was on time. But I found a pity not to have a box or at least a pocket for each cap. For gifts and for caps different from each other it would have been more commercial I think. Otherwise good service.
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A
Rating: 4 out of 5
As usual, the products are great and the customer service very responsive. Order sent by TNT 24h after a small oversight in the handling, very professional, very commercial.
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A
Rating: 4 out of 5
Perfect delivery. However, I'm rather disappointed with the product. The hat itself is fine, but the embroidery is rather crude and twisted on some of the letters... it's a real shame.
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A
Rating: 4 out of 5
Original product Fast delivery. Nothing to say it's great
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A
Rating: 4 out of 5
Just a mistake on the cap but nothing to complain about, efficient and professional and responsive service.
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G
Rating: 4 out of 5
The package was dropped at the neighbors ( business address ) in hallway without saying anything, it had to be signed for I wonder who did that
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A
Rating: 3 out of 5
Received wrong size for a Bob, ordered size S, received M. The returnBAL postal service did not work.
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G
Rating: 4 out of 5
It took a while, but the product is fine
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A
Rating: 4 out of 5
Meticulous work
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A
Rating: 4 out of 5
The site is clear and easy to read, and delivery went smoothly and on time.
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A
Rating: 4 out of 5
I didn't expect to have to pay another CHF 22.00 in customs fees (Switzerland) but otherwise the service and product are great and as advertised.
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A
Rating: 4 out of 5
Top quality product, conforms to my online order. No unpleasant surprises
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A
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
As far as the quality of the product is concerned, I am very satisfied. The handling (order acceptance, processing and the accompanying information) was very good. From a logistical point of view, my opinion of your service provider DPD is a complete disaster and impertinence. Based on my experience, I would strongly recommend that you change your service provider (parcel service). MFG Hubert Sporrer
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G
Rating: 3 out of 5
It turned out bigger than I thought. Would have preferred a ? Smaller model
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A
Rating: 4 out of 5
Items of very uneven quality, my best buy remains the gavroche leather cap.
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A
Rating: 4 out of 5
I found what I was looking for and the delivery was fast.
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G
Rating: 3 out of 5
Flat cap did not look nicely finished, push button front visible which is ugly. Maybe I can exchange it ?
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A
Rating: 4 out of 5
I've never had a problem, so I give customer service 3 stars.
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A
Rating: 4 out of 5
Very good, exactly what I ordered
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G
Rating: 4 out of 5
Good
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G
Rating: 4 out of 5
Products looked neat. Delivery did not take too long. Questions were answered quickly.
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A
Rating: 4 out of 5
Nice products arrived. Happy with the result.
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A
Rating: 4 out of 5
I've tested the "custom" made-to-measure products, the rendering is good and the quality of the products excellent. However, I was particularly disappointed to receive a "children's size" cap when no size selection was possible.
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Response from HEADICT
Hello and thank you for your comment. We confirm that a selection of sizes is available and the cap selected is in the "CHILDREN" category of the personalization module. A description also completes the detail where it is indicated that the product sizes from 52 to 55cm. Sincerely yours, The Headict team
V
Rating: 4 out of 5
I am satisfied
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Account suspended
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