Just the possibility of validating merchandise inscriptions as the order progresses, as it's difficult to keep track if you're wearing different inscriptions for each cap.
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Acheteur Vérifié
Rating: 4 out of 5
Excellent customer service: responsiveness, short lead times
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Verifizierter Käufer
Rating: 4 out of 5
Please never use DPD as a shipper in Germany again. A complete mess. Delivery took a week after the first announcement. You are lied to and put off. Even if it's not your fault, it's your shipper's fault
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Acheteur Vérifié
Rating: 4 out of 5
Perfect, product conforms, size fits well.
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Acheteur Vérifié
Rating: 4 out of 5
The product was faulty and the after-sales service reacted very quickly Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Excellent quality and delivery
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Verifizierter Käufer
Rating: 4 out of 5
-It would be better if you could preview the personalized product in small size in the shopping cart and all other steps - the caps in different sizes would be good
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Acheteur Vérifié
Rating: 4 out of 5
I ordered a panama model woman according to The photo there was a small logo which I liked very much unfortunately the photo was not contractual and the new model did not include it.... Otherwise the product is beautiful and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Good work
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Acheteur Vérifié
Rating: 4 out of 5
Goods received intact within 48 hours. Reliable website
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Geverifieerde koper
Rating: 4 out of 5
Excellent, product and service good.
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Acheteur Vérifié
Rating: 4 out of 5
I like
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Geverifieerde koper
Rating: 4 out of 5
Fast smooth delivery. Great packaging. Correct sizes.
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Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my expectations, the delivery problem of the Headict post office has nothing to do with it.
Thank you Ps: product super well protected for shipping
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Verifizierter Käufer
Rating: 4 out of 5
the Cousteau cap is a historical reminiscence and was also made in the UK. Super
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Geverifieerde koper
Rating: 4 out of 5
I bought two hats, the first ( Panama Christys) is very very good there I am very satisfied, the second (Modissima Harvey Beaver) clearly has some visible defects in the felt ( dark, hollow, dots). Communication is good but I got emails in English to Dear without last name, Does not seem nice. All in all I am satisfied and will buy again.
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Acheteur Vérifié
Rating: 4 out of 5
Fast, efficient delivery, matching item.
American size
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery After a defect on the cap, the after-sales service found a solution.
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Acheteur Vérifié
Rating: 4 out of 5
Caps at a very good price but delivery a bit expensive for 1 item.
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Geverifieerde koper
Rating: 4 out of 5
I did not receive an invoice, can you please resend it? [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
first order: trustworthy site, top delivery and quality hat.
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Acheteur Vérifié
Rating: 3 out of 5
When you set a new delivery address, it would be good to respect it.
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Geverifieerde koper
Rating: 4 out of 5
Sizes are sometimes different and so is quality. But so is the price, otherwise top.
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Acheteur Vérifié
Rating: 4 out of 5
One of the reasons for my purchase was the advertised place of manufacture, a European country, Germany. I was surprised and very disappointed to find a "made in China" label on the cap.
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Acheteur Vérifié
Rating: 4 out of 5
The cap is very nice, but the photo/reality rendering of the embroidery is a bit disappointing.
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Geverifieerde koper
Rating: 4 out of 5
Track and Trace via many wanderings Germany/. England???
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Geverifieerde koper
Rating: 4 out of 5
Two experiences buying from you were good, first better than second.Products are good and I will buy in future.BUT.The delivery of the second parcel was problematic, customer service needs a 0800 number.When you answer an email don't write Dear not followed by the customer's nameSecond hat has small but visible felt defects on the underside & a tight fit, the first one is perfect Improve plz.
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Acheteur Vérifié
Rating: 4 out of 5
Good quality, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Crushed hat but I managed to put it back on, that's why I gave 2deliveries.
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Acheteur Vérifié
Rating: 4 out of 5
Overall very good service. I rated the customer service 3 out of 5 because I didn't have any human contact. Everything was done online, but I'm still convinced that customer service is good. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
Preparation time too long (2 weeks)
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Response from HEADICT
Hello, Thank you for your order. As indicated on the website, 7 to 10 days are necessary for product customization. Each order is treated individually, personalized, cleaned and packaged before shipment. Best regards. The Headict team
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Acheteur Vérifié
Rating: 4 out of 5
No complaints. Product corresponds to the description.
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Acheteur Vérifié
Rating: 4 out of 5
Great gear and super fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Of the two hats I bought, I'm delighted with the stetson, but a little disappointed with the second one I bought for myself because it was a one-size-fits-all which is actually much too small for me (I'm a size 58). It would be better to say that one size fits most (56 or 57). Pleased with the delivery though.
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Acheteur Vérifié
Rating: 3 out of 5
I sent you back a cap for modification and you sent me back the same one without making the modification. I paid the colissimo for nothing. Sav not great I'm disappointed
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Acheteur Vérifié
Rating: 4 out of 5
Well-stocked catalog, quick order-taking and fast delivery - what more could you ask for?
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Geverifieerde koper
Rating: 4 out of 5
Everything from the post Office is in french. I speak dutch german and english. The rest is great
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Acheteur Vérifié
Rating: 4 out of 5
the hat I bought was sized and labeled size 56/57 so the one if was a little tight because I'm a 57 of head circumference I still kept it but disappointed because it is a little tight, it will have to be reviewed in the future to keep my customers but given the price CDT
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Swiss Post and Swiss Customs charges in addition to invoice .....
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