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A
Rating: 4 out of 5
Products delivered on time, satisfied with the order as expected
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Delivery time as advertised. I ordered 3 caps, 2 of which I intend to give as gifts, and I'm a little disappointed that I didn't get 3 sliding pockets. The caps are of good quality and the embroidery is very well done. Pay attention to the embroidery on the side when simulating, the difference between MAJ and MIN is well done when edging.
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A
Rating: 4 out of 5
No unpleasant surprises when you open the package. Now we're waiting for Father's Day to find out if he'll like it.
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V
Rating: 4 out of 5
....Only the homepage is a bit difficult to handle.
But if you have a lot of time it works
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But if you have a lot of time it works
A
Rating: 3 out of 5
logo stitching added not well finished
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Response from HEADICT
Hello, thank you for your comment. It is possible that the cap went through our quality control during preparation. Please do not hesitate to contact our customer service department at [email protected] Sincerely, The Headict team
G
Rating: 3 out of 5
Plenty of choice and reasonably fast delivery. Unfortunately, my product was not to my liking. However, ridiculously expensive return shipping costs. This could/should be accommodated.
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A
Rating: 3 out of 5
following an error on the size of my hats at the time of my order I returned the products the next day but the treatment took more than 15 days.
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Response from HEADICT
Hello sir, As we informed you by telephone, your parcel arrived at our premises on June 25th and was processed on June 1st, one week later, due to a necessary vacation in our processing department. Sincerely, The Headict team
A
Rating: 4 out of 5
Impeccable Very pretty cape
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A
Rating: 4 out of 5
Not enough choice of fitted 59 fifty new era caps and colors.
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A
Rating: 4 out of 5
Due to a sorting error, I received my parcel 5 days too late.
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A
Rating: 4 out of 5
Hello Headict.com team, I am delighted with my order on your site, the product I ordered and the customer relationship I had with your team.
However, the TNT delivery in 24h is deplorable. No information or follow-up from them. You told me the relay point in question (on the other side of my house), and my parcel wasn't there, but in another relay point...
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However, the TNT delivery in 24h is deplorable. No information or follow-up from them. You told me the relay point in question (on the other side of my house), and my parcel wasn't there, but in another relay point...
Response from HEADICT
Hello, Thank you for your comment. We would like to apologize for the service provided by the carrier. The shipping costs have of course been refunded. Sincerely, The Headict team
A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Very good overall, I would have liked the black lines of the logo to be more pronounced and it would also be nice to be able to do an embroidery and a logo on the same cap for the panel 5.
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A
Rating: 4 out of 5
product delivered on time and compliant.
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A
Rating: 4 out of 5
I'm pleased
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A
Rating: 4 out of 5
Always a little light and stingy on the information concerning the sizes or the measurement of the products as well as the nature of the fabric, sometimes
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A
Rating: 4 out of 5
Relatively fast delivery, compliant products.
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A
Rating: 4 out of 5
Nothing to complain about, easy to order, fast delivery.
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A
Rating: 3 out of 5
Delivered one day late.
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Response from HEADICT
Hello, Thank you for your comment. However, Colissimo deliveries are always announced "from". Only TNT deliveries are guaranteed 24 hours. Sincerely, The Headict team
V
Rating: 4 out of 5
Again and again
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
The delivery was perfect, even if the postage is a bit expensive, especially if you only buy one item. Otherwise, I have no complaints about the merchandise, but concerning the site, I would have greatly appreciated it if the material (cotton, polyester, wool...) had been indicated in the presentation of the textile products. Sincerely
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A
Rating: 4 out of 5
Top
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A
Rating: 4 out of 5
thank you
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G
Rating: 4 out of 5
One hat was slightly damaged on the top. I did not complain for reason they were cheap. would like to see a wider range of the Herman brand success
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A
Rating: 3 out of 5
It's difficult to comment on a product that hasn't yet been received...
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Response from HEADICT
Thank you for your order. Your parcel has been shipped, but it is common for deliveries to Switzerland (outside the EU) to be held in customs for 24 to 72 hours. Sincerely, The Headict team
A
Rating: 3 out of 5
Hello , deplorable delivery service Invoiced at home and forced to pick it up at a relay point ... . Too bad
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Response from HEADICT
Hello, Thank you for your feedback. We have contacted TNT and they have confirmed that you were absent during the initial delivery. As the parcel is delivered against signature, it is left at a relay point if the recipient is absent. Sincerely, The Headict team
A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
Expensive delivery price
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A
Rating: 4 out of 5
My only regret is that 2 caps are stacked in a small cardboard box, resulting in inevitable distortion.
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A
Rating: 4 out of 5
Product corresponds well to the order. Clear and intuitive website. Delivery OK.
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A
Rating: 4 out of 5
Perfect product thank you only downside express delivery ... I had to pick up the package on the platform because the driver did not deliver as expected ...
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Response from HEADICT
Thank you for your order. We have contacted the carrier TNT and it did not respect the service provided, we apologize. The delivery costs have been reimbursed. Sincerely, The Headict team
A
Rating: 3 out of 5
Hello, I give a bad mark for the delivery because the package arrived very damaged and shows the goods. The strapping is very loose. Perhaps an attempted theft. Fortunately, the beret was inside. Sincerely
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Response from HEADICT
Hello, Thank you for your comment. It is indeed possible that your package was damaged in transit. We have informed the postal service. Sincerely, The Headict team
A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
error in the order, one hat out of 3 items ordered does not correspond to the model ordered nor the size is right, I have written my dissatisfaction and I am waiting for a reply
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A
Rating: 4 out of 5
nice product, looks quality
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A
Rating: 4 out of 5
Very good Responsive customer service and very fast delivery
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A
Rating: 4 out of 5
When I got home at the end of the day I found the parcel in front of my door, and when I checked the tracking link I saw that it had been delivered at the beginning of the day when it could have been given to me at the post office, and left a message or sent a notification by text message, it could have been stolen. thank you for reviewing this.
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A
Rating: 4 out of 5
Very good product; fast shipping; however, not many sizes available.
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G
Rating: 4 out of 5
Lots of choice and beautiful caps, shipping time was 5 days
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Account suspended
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