Customer reviews of HEADICT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/05/2018 à 13h24

The hat had a small, but impossible-to-remove black stain when unpacked.

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Response from HEADICT Published on 09/05/2018

Hello, We apologize for the inconvenience. Please contact our customer service department at [email protected] Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/05/2018 à 08h26

the parcel in the letterbox was opened, the product was inside but I don't know if there was anything else like an invoice or an advert.

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Response from HEADICT Published on 09/05/2018

Hello, Your parcel should not have been damaged and we apologize for this. The postal services have been informed and you have of course been reimbursed for the postage costs. We would also like to inform you that no advertising or invoices were included in the parcel, as these documents are only sent by e-mail. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/05/2018 à 21h26

Top quality Thank you

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Acheteur Vérifié

Rating: 3 out of 5

Published on 04/05/2018 à 13h42

cap ordered on April 17, received on May 4. This is not serious, the delivery time announced on the site for this type of order was 4/5 days.

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Response from HEADICT Published on 09/05/2018

Hello, Thank you for your feedback. As indicated on the site, personalized products require 7 to 10 days for delivery. However, it is true that the postal services were delayed before delivery and we apologize for this. We have, of course, refunded your postage costs. Sincerely, The Headict team

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Verifizierter Käufer

Rating: 4 out of 5

Published on 04/05/2018 à 09h12

Everything perfect, except for: the lettering on the side of all caps is crooked (runs upwards towards the front) I didn't have the green area on the snapbacks (underside of the roof) on my wish list. Maybe future labeling in the configurator.

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Response from HEADICT Published on 10/05/2018

Hello, thank you for your comment. Regarding the lettering, you are welcome to contact our customer service at [email protected]. Some caps have a visor with a green underside, this information can be found in the product description. Best regards from the Headict team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2018 à 20h02

I'm not going to comment on every order good product delivered as expected no problemo here's my opinion keep it well because it's boring to repeat over and over again

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Response from HEADICT Published on 09/05/2018

Hello, Trusted Shop is an independent rating service for the site and the order. Your review provides a rating from 0 to 5, which ranks the site according to a trust index. Your opinion is also visible on the site anonymously. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2018 à 08h01

Postage paid for delivery and in addition for exchanges. A real shame.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2018 à 11h14

well packaged and protected goods, nice hat

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2018 à 10h07

It's good work.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 19h16

Perfect

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/04/2018 à 19h09

Very disappointed, I wanted a text in Japanese, on the home page it appeared "????". But on the order form my text was in Japanese, so I didn't worry about it. I called the after-sales service, but unfortunately they can't do anything with the visual. Very disappointed, especially for the price paid.

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Response from HEADICT Published on 30/04/2018

Hello, We can confirm that some typographies do not include certain characters or numbers, and it is of course the visual of the personalization module that prevails. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2018 à 12h09

very very good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 26/04/2018 à 12h08

-Product descriptions to be improved to obtain more information. (length of visor for caps or height of head, precision if there is an adjustment at the back of the cap, photos of the inside and 360°...) -No tab dedicated to care and storage accessories -No even size for Stetson caps at least -Paying returns.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 17h28

Good quality finish, short delivery time (7 days): top

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 11h47

I think trucker hats are not deep enough but good quality :)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/04/2018 à 11h12

Very good delivery and no worries thank you again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2018 à 13h07

The goods were in perfect condition, the delivery date was respected, and I'll be recommending them to others.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/04/2018 à 23h17

Good quality products, fast delivery and attentive customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2018 à 08h33

Damaged product . wrong size .

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Response from HEADICT Published on 23/04/2018

Hello sir, Thank you for your feedback. We invite you to contact our customer service via [email protected] Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/04/2018 à 08h08

The size is larger than my other caps, which are then too big.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2018 à 10h20

A delay (or an oversight) in delivery but once the service was contacted everything went smoothly ....

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2018 à 00h36

Fast, efficient and the caps match the colors, with quality to boot. Top...I'm on my 4th order with no problems.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/04/2018 à 09h13

Very good quality hat.
On-time delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/04/2018 à 12h57

Really good quality caps

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Geverifieerde koper

Rating: 4 out of 5

Published on 14/04/2018 à 11h34

Very pleased with mn purchase.What was a little unfortunate was that no cork came with the hat. This is standard with Stetson I understand.I still had extra from my previous so my new hat could fit exactly.

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Geverifieerde koper

Rating: 4 out of 5

Published on 12/04/2018 à 12h47

Imitation kangol bought

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2018 à 08h29

Nikel

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Verifizierter Käufer

Rating: 4 out of 5

Published on 11/04/2018 à 10h54

Everything went great.... Gladly again if needed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2018 à 09h38

Relay point saturated, obliged to pick it up in another very far away (deliveryman's responsibility?). otherwise top service

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Geverifieerde koper

Rating: 4 out of 5

Published on 10/04/2018 à 20h11

The photos and information on the site are adequate. The sizes are well listed. The delivery was on time and the hat well packed. A fine online store. I am very satisfied.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/04/2018 à 10h23

Just a day late

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Response from HEADICT Published on 10/04/2018

Hello, Thank you for your comment. Please note that the Colissimo delivery times announced on the site are "from". Only TNT 24h delivery is guaranteed. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/04/2018 à 14h56

Paying for delivery, more expensive to be delivered on Saturday and only receive the items the following Wednesday is unacceptable. Very disappointed with the delivery.

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Response from HEADICT Published on 09/04/2018

Hello and thank you for your order. We have contacted the TNT carrier and they did not deliver as planned. We apologize for this. The delivery costs were immediately refunded. Sincerely, The Headict team

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Geverifieerde koper

Rating: 4 out of 5

Published on 08/04/2018 à 09h18

Little to add. All in all: satisfied and with the delivered and with the overall handling.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/04/2018 à 08h09

Ras, although, my last hat, ordered in L (57,59)received in 59 slightly a little big, I heard that there are "cale" or can we have them, thank you, and have a nice day. Best regards

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Response from HEADICT Published on 09/04/2018

Hello and thank you for your order. We are sending you today cork strips to insert in the anti-transpiration band of your hat in order to adjust it. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2018 à 18h47

Product as expected very fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2018 à 16h29

Hi, the photo doesn't really correspond to the article itself....I'm a bit disappointed but it'll do the trick anyway

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/04/2018 à 13h17

Very good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/03/2018 à 20h01

package arrived 2 days later than on order confirmation

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Response from HEADICT Published on 03/04/2018

Hello, As indicated on the site, delivery dates are announced "from" and we cannot guarantee a delivery date outside the E.U. The package may be held in customs for inspection. Sincerely, The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/03/2018 à 08h26

Great choice of quality models. Simple, easy-to-use website. Fast delivery: shame to pay for postage. Good satisfaction with the service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/03/2018 à 14h21

Not enough choice of children's caps, and the packaging was in poor condition.

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Response from HEADICT Published on 03/04/2018

Hello, It is possible that the package has been mishandled in transit and we apologize for this. With more than 5,000 references on the site, we try to offer as much choice as possible to each of our customers. Sincerely, The Headict team