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V
Rating: 4 out of 5
The beret I bought from Laulhere is characterized by design quality with the best functionality.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good buying experience
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A
Rating: 4 out of 5
Very happy with your service and products, delivery ahead of schedule, what more could you ask for? Just perfect for Valentine's Day I'll be back to order from you with pleasure.
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A
Rating: 4 out of 5
Delivery doesn't just depend on Headict. The parcel was delivered 48 hours late after "a sorting error". This is a great pity for a colissimo, especially as the order had been programmed according to the delivery time. The order was for hats for my sister, who was leaving for the mountains on Saturday 10/02. The hats arrived after her departure.
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A
Rating: 4 out of 5
Having never dealt with customer service before, I can't comment on it.
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G
Rating: 4 out of 5
The cap meets the quality expectation however I find the embroidery (mainly the letter O) not 100 finished as expected .
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A
Rating: 4 out of 5
Everything is perfect, the merchandise, the customer service...Just the delivery was late in coming. The deadlines were not met. However, as we had the snow episode in Ile de France, I can understand that it took longer.
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V
Rating: 4 out of 5
Nice job
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A
Rating: 4 out of 5
Very good overall.
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G
Rating: 4 out of 5
excellent service, fast delivery
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A
Rating: 4 out of 5
Delayed delivery but quality product, I don't regret the wait.
I'll definitely recommend it as the products are nice and there's plenty of choice.
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I'll definitely recommend it as the products are nice and there's plenty of choice.
A
Rating: 4 out of 5
Very well finished on time delivery I would recommend your site
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A
Rating: 3 out of 5
I chose the 48h home delivery and therefore paid 3 euros more for nothing since order made on Thursday morning received the following Monday ... announced for Saturday. Apart from that, the product is perfect.
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Response from HEADICT
Hello, Thank you for your order. Each of our delivery methods includes the mention "from" and the delivery of your package was indeed announced "from Saturday". We only guarantee TNT 24h delivery. Sincerely, The Headict team
G
Rating: 4 out of 5
Delivery good. Good packaging and so on. I did find a delivery time of 5 working days a bit long.Product (Stetson flat cap Belfast) good. However, after proper measuring and ordering the corresponding size, it turned out to be very large (fell over my eyes). Service good; soon after receiving the cap at Headict a size smaller was sent. Disadvantage: track and trace returned at own cost.
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A
Rating: 4 out of 5
Fast delivery Cap as pictured, comfortable to wear
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G
Rating: 4 out of 5
On address sticker was no house number listed, therefore delay on delivery. otherwise a great product and I am very satisfied with it.
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A
Rating: 4 out of 5
Delivery box crushed, slight crease on the cap, too bad, for connoisseurs: sacrilege I did not return but it was Limit the note of 4, I love your site and your products for so much, continue
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A
Rating: 4 out of 5
Delivery was perfectly on time. I appreciated the little Headict bag that protects the cap. The product conforms to the photos on the site.
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A
Rating: 4 out of 5
Good conforming product
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G
Rating: 4 out of 5
Very pleased with the quick delivery. Haven't had a chance to test the products yet, but they look very solid.
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A
Rating: 4 out of 5
It's annoying to have to pay for return postage, especially for caps that don't always fit. But the choice is interesting.
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Response from HEADICT
Hello and thank you for your order. Return shipping costs are indeed at the customer's expense but we offer the second shipment in case of exchange. Please also note that we offer free shipping on orders over 75 euros. Sincerely, The Headict team
A
Rating: 4 out of 5
very good product, with a wide choice fast delivery
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A
Rating: 4 out of 5
Fine
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V
Rating: 4 out of 5
Delivery and information perfect, returns unproblematic, gladly again
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A
Rating: 4 out of 5
delivery a little long, everything else perfect thank you
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Response from HEADICT
Hello, Thank you for your order. As indicated on the site, personalized products require 7 to 10 days between embroidery or engraving and delivery, which explains why the parcel was delivered 8 days after your order. Sincerely, The Headict team
G
Rating: 4 out of 5
Neat box, beret delivered flat. Fine wool. Neat communication.
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A
Rating: 4 out of 5
Very good product. Too bad that the underside of the visor is green and that this is not indicated on the site...
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Response from HEADICT
Thank you for your order and your feedback. Most of the caps shown on the customization module have the underside of the visor in green (the traditional color of baseball players) and this information is indicated in the product description under the color panel. Sincerely, The Headict team
A
Rating: 3 out of 5
The cap is fine, but the embroidery is of very poor quality.
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Response from HEADICT
Thank you for your feedback. In the event of a defect that we have overlooked, please contact our customer service department at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
Delivery super Merchandise, not really the color written and displayed ... but hey, it looks good quality
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A
Rating: 4 out of 5
Meets expectations, professional site from start to delivery
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G
Rating: 4 out of 5
delivery took 8 days everything else good
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A
Rating: 4 out of 5
Product received today, product appears to be of good quality. Packaging is very well designed to provide a good customer experience.
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A
Rating: 4 out of 5
I discovered that the Hatteras cap I'd received was made in China, and that the fabric seemed much lighter than that of a SETSON Hatteras cap I'd bought two years earlier from a milliner. I therefore have doubts about the authenticity of the product.
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Response from HEADICT
Hello, some retailers prefer Asian manufacturing to the original European one. However, we can guarantee that the Hatteras cap you order on our website is made by Stetson. Sincerely, The Headict team
G
Rating: 4 out of 5
Product in webshop turned out not to be available. So why is it in there? Alternative product was delivered. Settlement was fast and good. Delivery on agreed time.
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V
Rating: 4 out of 5
Shipment got stuck at customs
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A
Rating: 4 out of 5
no problem very good product good finish, delivery tracking a little hard to follow (cronoposte a day late)
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
A trace on the cap is a shame
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Response from HEADICT
Hello, We apologize for the inconvenience. It is likely that this task was overlooked during order preparation. Please contact our customer service department at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
I would have loved to receive the cap in the same box as you show in the video. Since I bought it to give as a gift, the presentation would have been more spectacular in a beautiful box with your logo. Your product is of very high quality. The only thing I found very expensive was the shipping (France/Quebec,Canada).
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A
Rating: 4 out of 5
a successful order delivered on time despite a delay between the order on the internet (it is possible to pay by cheque) and a new confirmation of the order. happy new year jacqueline tronche
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