Customer reviews of HEADICT

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Verifizierter Käufer

Rating: 4 out of 5

Published on 06/11/2023 à 08h59

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Geverifieerde koper

Rating: 4 out of 5

Published on 21/10/2023 à 16h24

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/10/2023 à 07h44

I'm sorry your bandanas all come in one size... for a man that's too small.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 15/10/2023 à 08h49

I don't think it's normal to pay return shipping if the product doesn't suit us!!!! Other sites have return labels

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Verifizierter Käufer

Rating: 4 out of 5

Published on 07/10/2023 à 08h48

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Verifizierter Käufer

Rating: 4 out of 5

Published on 07/10/2023 à 07h32

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Verifizierter Käufer

Rating: 3 out of 5

Published on 06/10/2023 à 18h44

The quality is good, but nothing more. They really get on your nerves with their almost daily newsletters. How many heads can you have?

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Geverifieerde koper

Rating: 4 out of 5

Published on 06/10/2023 à 14h07

Beautifully packaged hats. Quality. Better choose UPS for delivery than with DPD though. (Package was not immediately found at DPD pickup point.

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Geverifieerde koper

Rating: 4 out of 5

Published on 15/07/2023 à 14h06

Fast delivery. Many choices of various brands and design.

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Geverifieerde koper

Rating: 4 out of 5

Published on 05/07/2023 à 21h28

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Geverifieerde koper

Rating: 4 out of 5

Published on 05/07/2023 à 12h17

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Geverifieerde koper

Rating: 4 out of 5

Published on 01/07/2023 à 07h13

Shipping was very unclear.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2023 à 08h28

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2023 à 08h28

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2023 à 08h28

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Verifizierter Käufer

Rating: 4 out of 5

Published on 28/06/2023 à 17h41

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Geverifieerde koper

Rating: 4 out of 5

Published on 28/06/2023 à 12h48

Fast home delivery

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Verifizierter Käufer

Rating: 4 out of 5

Published on 28/06/2023 à 12h36

Everything went well, just didn't get any confirmation after the shipping confirmation that the package had arrived at the pick-up station.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 28/06/2023 à 11h59

Goods all great. Shipping took 10 working days. I thought that was a bit long. The goods were very good and well packaged.

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Geverifieerde koper

Rating: 4 out of 5

Published on 28/06/2023 à 10h26

Wide choice deliver fast

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2023 à 12h40

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2023 à 12h40

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2023 à 12h40

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/06/2023 à 17h33

Nice quality caps, but it's a shame that on one of the two ordered, the threads stand out from the customization. It spoils the look. I don't know if you make a commercial gesture in this kind of case, but it would be nice given the state of the cap.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/06/2023 à 08h09

Quality hat.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/06/2023 à 02h08

I'm a little disappointed with the quality of the embroidery, the finish and the alignment of the personalized logo, I was expecting much better for the price... On the other hand, the quality of the cap is really good!

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Response from HEADICT Published on 15/06/2023

Hello, Thank you for your order. For your information, we embroidered the cap twice. The result of the first attempt was not satisfactory for our embroidery craftsman. Your logo was partly produced in 3D (according to your instructions). We invite you to leave a photo of the embroidery, so that users can get an idea of the result. Good day, l

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/06/2023 à 05h45

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Response from HEADICT Published on 09/06/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/06/2023 à 05h45

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Response from HEADICT Published on 09/06/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/06/2023 à 05h45

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Response from HEADICT Published on 09/06/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/06/2023 à 22h28

Satisfied with Headict's service. The offer changes regularly, even if availability is not often updated when orders are placed.

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Response from HEADICT Published on 09/06/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/06/2023 à 01h28

The personalized caps are perfectly made and of very good quality, but I only received one of the 2 caps I ordered, even though I paid for two. I'm still waiting for my request to be answered by headict customer service.

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Response from HEADICT Published on 15/06/2023

Hello, Thank you for your order. Yes, we did forget. As soon as we received your e-mail, we replied and sent you the missing item. Have a nice day. The Headict team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/05/2023 à 17h06

No comment but satisfied

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Response from HEADICT Published on 30/05/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 26/05/2023 à 03h42

The cap size is standard, so it's just right for some people. Logo space is small. Nice rendering. Unfortunately it's expensive, given the points of dissatisfaction.

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Response from HEADICT Published on 26/05/2023

Hello, sorry to read that you are not entirely satisfied. Indeed, the size of our caps respect the standards, that is to say, for a head circumference ranging from 55 to 59 cm as indicated in the product sheet. We are very attentive to the quality of our products. Our customizable caps are of "brand" quality and have recently been made from eco-responsible materials (recycled cotton).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/05/2023 à 07h46

Interesting and original catalog. However, order placed on Friday and still nothing received the following Thursday! Shipping to be reviewed.

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Response from HEADICT Published on 19/05/2023

Hello, Thank you for your order. You placed your order on Friday in the middle of the afternoon, and it was prepared and dispatched on Monday (if you place your order before 2pm during the week, it is dispatched the same day!). Our partner Chronopost is not meeting its usual delivery times, i.e. 2/3 days (24-hour delivery is also available).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/05/2023 à 07h56

Variety of headgear choices. After-sales service is good but could be just a little nicer. My Stetson arrived very well packed and protected, and that's what counts.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/05/2023 à 10h35

The variety of products you offer

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Response from HEADICT Published on 19/05/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2023 à 20h31

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Response from HEADICT Published on 19/05/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2023 à 20h31

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Response from HEADICT Published on 19/05/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2023 à 20h31

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Response from HEADICT Published on 19/05/2023

Thanks for your feedback! Have a nice day, Team Headict.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2023 à 09h53

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2023 à 09h53

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/04/2023 à 09h53

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2023 à 09h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2023 à 09h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2023 à 09h31

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2023 à 15h39

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2023 à 15h39

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/04/2023 à 15h39

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/04/2023 à 15h45

Sewing quality is not crazy

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/04/2023 à 14h55

The speed of customer service! Thanks to the whole team.

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Geverifieerde koper

Rating: 4 out of 5

Published on 16/03/2023 à 20h37

Good quality hat that meets the description on the website. Delivery after six days. Handled first in France by Chronopost and later transferred to DPD NL. Neatly packed. There was no response to an email from me that I had not received an email confirmation of the order. So when ordering better to create an account directly, at least you will find the invoice there.

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Geverifieerde koper

Rating: 4 out of 5

Published on 13/03/2023 à 16h55

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 16h32

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 16h32

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/03/2023 à 16h32

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/03/2023 à 16h26

Delivery times

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Response from HEADICT Published on 28/04/2023

Hello, The caps you ordered were to be personalized. Additional time is required to complete the embroidery in our workshop. This is indicated on our website. (plus a bank holiday during delivery...) have a nice day Team Headict