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G
Rating: 4 out of 5
Good choice in men's caps
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
Reviews 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
No free returns possible - too bad. Otherwise top
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A
Rating: 4 out of 5
I'll be back...
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G
Rating: 4 out of 5
perhaps easier to be able to select pickup point directly.
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A
Rating: 4 out of 5
1st order and very satisfied with the speed of delivery. I really appreciated the little bag the cap came in. It gives a very serious image of your company.
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A
Rating: 4 out of 5
Good product, nickel on time, perfect
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A
Rating: 3 out of 5
wrong hat size no stock in my size..return at my expense
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Response from HEADICT
Hello, as the hat initially selected was a victim of its success, stocks are effectively sold out. However, you can select another item, a credit code valid for one year on the entire site or a refund of your order. Sincerely, The Headict team
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good product, well packaged, received in a reasonable time, nothing to say.
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A
Rating: 4 out of 5
Simple, clear and effective
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A
Rating: 4 out of 5
Parcel tracking, I didn't know between you and colisimo... otherwise it's good because it arrived on time. My hat's off to you!
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G
Rating: 4 out of 5
Nice that there is a company where you can design your own snapbacks Delivery was fast, my question was answered quickly via email, just top. Keep up the good work
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A
Rating: 4 out of 5
Product conforms to my expectations.
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G
Rating: 4 out of 5
Very good service, helped me well with return due to wrong color.
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A
Rating: 4 out of 5
Shame not to have 2 "pockets" for an order of two caps. Otherwise TOP
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V
Rating: 4 out of 5
Delivery took twice as long as promised (4 weeks instead of 2 weeks) and therefore much too late ... Goods were super embroidered and look great Customer service after complaints about delivery also very friendly and helpful
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Response from HEADICT
Hello, we are sorry if the embroidery of the 29Caps took longer than 2 weeks. The complete quantity of this bandana model was not in stock and we also needed longer for the qualitative embroidery of the caps. Your order arrived on 06.06.17, was dispatched on 28.06.17 and delivered in Austria on 03.07.17. We are pleased that you appreciate the quality of the embroidery.
A
Rating: 4 out of 5
I'm very happy with the quality
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A
Rating: 4 out of 5
short
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A
Rating: 3 out of 5
I found my parcel left outside. Luckily one of my roommates picked it up before the rain, but more importantly, before a rain check. Otherwise very pleased with the product
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Response from HEADICT
Hello, thank you for your comment. We have contacted the postal services to send them the information as this method of delivery is obviously unsuitable. Sincerely, The Headict team
A
Rating: 3 out of 5
DELIVERY TIME TOO LONG
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Response from HEADICT
Hello, As indicated on the site, product personalization takes 7 to 10 days. These days are necessary for embroidery or engraving, as well as for order preparation and shipping. Sincerely, The Headict team
A
Rating: 4 out of 5
Confirmed my order and fast
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A
Rating: 3 out of 5
You give the wrong information on the size guide.
You advise us to round up to the next size up, when it's actually below, and we have to pay for returns. It's getting expensive for a hat.
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You advise us to round up to the next size up, when it's actually below, and we have to pay for returns. It's getting expensive for a hat.
Response from HEADICT
Hello, we recommend that you round up the size of your headgear by one unit. However, you should be aware that size differences vary from 1.5 to 2 cm depending on the brand. Please also note that we offer a second shipment in the event of an exchange. Sincerely, The Headict team
A
Rating: 4 out of 5
Fast delivery, the site and products are quality, except: not the choice of good quality typefaces offered on the site. As a result, my snapback cap is not bad, but for more specialized people, it would be better to offer a wider choice of typefaces or the possibility of vectorized text, because it could be better if it was either the typeface or the 2D embroidery, which is less so.
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Response from HEADICT
Hello, you can add your logo or text on the dedicated personalization module. You'll find the details in the link below. https://www.headict.com/fr/myseries?type=snapback Sincerely, The Headict team
V
Rating: 4 out of 5
Top product Great website delivery, expensive and tedious to return....
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A
Rating: 4 out of 5
Hello, I only put 4 out of 5 for the delivery and customer service to distinguish with a 5 the quality of the merchandise which is really beautifully made, but everything was perfect ... so thank you
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A
Rating: 3 out of 5
Hello Sir/Madam, I did not receive my parcel, my Belgian letter carrier would have given the notice of passage to another home, and this other person has been removed your package and set appropriate. Good day I sent you an e-mail yesterday concerning this unfortunate story........
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A
Rating: 4 out of 5
Hello No notable concerns, more choice would be a plus
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A
Rating: 4 out of 5
I'm a little disappointed by the shape of the cap, but the added text is great.
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A
Rating: 4 out of 5
Very good service and site a internet, however you should offer several sizes of caps. Mine is a bit big for me
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V
Rating: 4 out of 5
I ordered 30 snapback caps for a sports club. The caps took longer to arrive than planned. However, the wow effect came when the package arrived. The club's logo, which has very detailed parts in it, was embroidered absolutely brilliantly. A plus must be given to the retailer for its service. Even when I had questions on Saturday evening, they were answered quickly.
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A
Rating: 4 out of 5
Really top-notch
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G
Rating: 4 out of 5
top
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G
Rating: 3 out of 5
I am waiting for return shipment , taking very long
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A
Rating: 4 out of 5
Compliant order. I need to exchange a hat that is too big and when I look at the price on the website, it has gone up in the space of 8 days and I will have to pay the difference. This is not normal for a standard exchange. First time I've seen this on a website. I won't be ordering from this site again.
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Response from HEADICT
Hello, We have checked your order and compared it with the items on the site and can confirm that the prices are the same as those applied 8 days ago. We look forward to receiving your return, which will be processed within 48 hours. Sincerely, The Headict team
A
Rating: 4 out of 5
fast, I appreciated the little bag in which my cap was . top
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G
Rating: 4 out of 5
Purchased nice beret fred brown from Flechet (flat cap), good fit.Relatively fast delivery, satisfied
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A
Rating: 3 out of 5
I ordered a PANAMA size L and received a PANAMA size XXL, so I sent it back by Collissimo and I'm looking forward to you sending me back a PANAMA size L. I'll take the liberty of making a new assessment at that time.
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Response from HEADICT
Hello, We have received your return and apologize for the inconvenience. It was indeed an error on our part when preparing the order. We have dispatched the correct hat and refunded 30% of your order. Sincerely, The Headict team
A
Rating: 4 out of 5
The Stetson cap advertised on headict.com as being made in Germany, with a "made in China" label, is simply a lie, and the price -39- is no longer justified.
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Response from HEADICT
Hello, this reference has indeed changed country of manufacture and we have made the necessary changes. We apologize for the inconvenience. Sincerely, The Headict team
G
Rating: 4 out of 5
Unfortunately no super fast delivery but the delivery was faster than indicated on the site. Top Caps neatly in cloth bag and box and delivered. Quality just right.
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A
Rating: 4 out of 5
Delivery on time. 2 days before Father's Day Hat well protected and packed for transport. Quality of the hat, I expected better, too soft for my taste would have preferred more rigid. At the same time it is recycled paper, I had not seen before ordering. Sincerely Patrick
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