Customer reviews of HEADICT

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9,4 /10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
5 10,5k 79% 4 2 059 15% 3 373 3% 2 169 1% 1 193 1%

Reviews 3 and 4 stars

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V
Verifizierter Käufer
Rating: 4 out of 5
Best But I don't find it very customer-friendly that I have to pay for the exchange 7 return shipment myself
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Response from HEADICT
Hello, in the event of an exchange, you bear the return costs and we pay the shipping costs for the exchange.
A
Acheteur Vérifié
Rating: 4 out of 5
Great service, but I can't find enough caps for small 54cm adult heads...
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Response from HEADICT
The different brands represented on the site work with a relatively similar pattern, this one being a size range from 55 to 61 cm head circumference, which explains the limited choice in size 54.
A
Acheteur Vérifié
Rating: 4 out of 5
Happy with my purchase
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery (fortunately for 5 postage costs) Goods as I saw them, even if they don't fit me very well Unsolicited customer service
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V
Verifizierter Käufer
Rating: 4 out of 5
Online I had added an embroidery at the back, this was not visible in the order confirmation, but I didn't think anything of it... Unfortunately the embroidery was missing on the goods, although it would have been a nice detail The caps and the embroidery are very well made The delivery was uncomplicated and fast
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Response from HEADICT
Hello, It is necessary for you to click on Add text (6.00) so that the additional embroidery is added to the side or back of the system. We would have been happy to fulfill this request.
A
Acheteur Vérifié
Rating: 4 out of 5
Boen
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Geverifieerde koper
Rating: 4 out of 5
When I sent a message in English to customer service, the person in question could not reply.
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V
Verifizierter Käufer
Rating: 4 out of 5
All good.
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A
Acheteur Vérifié
Rating: 4 out of 5
Beautiful finish
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V
Verifizierter Käufer
Rating: 4 out of 5
Correct description of the offer on the website, fast delivery and very good quality.
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A
Acheteur Vérifié
Rating: 4 out of 5
Received on time, that's rare these days.
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G
Geverifieerde koper
Rating: 4 out of 5
Only regret is that the side is not printed, which was supposed to be done as I did specify.
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A
Acheteur Vérifié
Rating: 4 out of 5
Disappointed by the quality of the product, despite its expensive price.
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Response from HEADICT
Hello, The hat you ordered is (as indicated on the website) made of aged leather, which gives it this detail that you may not like. Please do not hesitate to contact our customer service department at [email protected] Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
I regret that there was no invoice or return ticket with the delivery.
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A
Acheteur Vérifié
Rating: 4 out of 5
many choices and good product but delivery delay which I know is beyond your control but still cost me 30 minutes of surcharged call to colissimo to hear me say that it's up to the sender to do what's necessary.
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Response from HEADICT
Hello, We apologize for the inconvenience. Your parcel was indeed flashed incorrectly. The initial shipping costs have been refunded. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 3 out of 5
Delivery did not arrive on the day announced
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Response from HEADICT
Hello, We can confirm that delivery times have been respected. In fact, the standard shipping method (Colissimo) allows for delivery within 72 hours. Your package was shipped on 09/05 and delivered on 11/05. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Super quality
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A
Acheteur Vérifié
Rating: 4 out of 5
unfortunate that the delivery did not correspond to the date given
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Response from HEADICT
Hello, As indicated on the site, it takes 7 to 10 days to personalize caps. Your order was placed on May 2 and is now (10 days later) being prepared for delivery. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
The product meets the expectations As I could judge from your website.
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V
Verifizierter Käufer
Rating: 4 out of 5
The cap I ordered is just great, I love this flat cap, just awesome, material is excellentIn the beginning there were unfortunately difficulties, 1st cap I ordered came 4 days late. In addition, the cap was much too big. The exchange to another cap, delivery, inquiries from Headict service staff regarding size was SUPER
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A
Acheteur Vérifié
Rating: 3 out of 5
The font is too small when there is a way to use more space on the helmet. And the site doesn't mention how to change the font. In short, a good cassette but a bad text font.
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Response from HEADICT
Hello, Concerning leather patch engraving, we respect the dimensions of the simulation presented on the site. We also offer 15 typefaces, 5 colors and 7 patch shapes. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
nickel
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Geverifieerde koper
Rating: 4 out of 5
Top
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A
Acheteur Vérifié
Rating: 4 out of 5
Articles received correspond to the presentation on the website. Export tax (delivery in Helvetia) Ultra-fast delivery Perhaps just a better indication of the item's thermal qualities (summer headgear, winter headgear, etc.).
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A
Acheteur Vérifié
Rating: 4 out of 5
Get MORE
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V
Verifizierter Käufer
Rating: 4 out of 5
Order arrived promptly in the desired quality.
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A
Acheteur Vérifié
Rating: 4 out of 5
Reliable service and delivery.
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A
Acheteur Vérifié
Rating: 4 out of 5
Most web stores now offer free returns. It's a shame to have to pay for a return, especially when it comes to size issues (brands are not uniform on the subject).
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A
Acheteur Vérifié
Rating: 4 out of 5
Too expensive but...
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Response from HEADICT
Hello, the prices applied on the site correspond to the recommended retail prices and those of the shipping costs to the service provided. Your order was placed on the evening of 24/04, shipped on 25/04 at 12pm and delivered on the morning of 27/05. Sincerely, The Headict team
G
Geverifieerde koper
Rating: 4 out of 5
Delivered as ordered and promptly answered questions.
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A
Acheteur Vérifié
Rating: 4 out of 5
The problem is that the image you get when you choose the product on the website does not correspond to the final product. I received a black and orange FLUO cap... I thought it was a normal orange. Also, the visor is short. I'm satisfied with the delivery but disappointed by the big difference between the product and the site.
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Response from HEADICT
Hello, We pay attention to each description of the products presented on the site. In fact, you will find the cap details under the embroidery color panel. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
My assessment of the merchandise is due to the fact that the cap is too small, so I am sending it back for the identical model in a larger size. Thank you.
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Response from HEADICT
Hello, We are waiting for your return, it will be processed within 48 hours after receipt. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 4 out of 5
Very good
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A
Acheteur Vérifié
Rating: 4 out of 5
Satisfied
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G
Geverifieerde koper
Rating: 3 out of 5
The cap were for my 7 year old child . 1 Cap was too small and the other was too big.
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A
Acheteur Vérifié
Rating: 4 out of 5
Corresponds to my order and expectations
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A
Acheteur Vérifié
Rating: 4 out of 5
Pleasantly surprised by the speed of delivery
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A
Acheteur Vérifié
Rating: 4 out of 5
The work on the cap is well done, the delivery in its fabric pocket fantastic and fast. I would have thought that the embroidery would be much thicker and more opaque than this. If it's feasible in terms of cost and technique, think about canvas caps, as the wool look doesn't make the cap look elegant, or even "worn" I think.
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A
Acheteur Vérifié
Rating: 4 out of 5
When you have a small head like me, 54-55 is still too big.
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Acheteur Vérifié
Rating: 4 out of 5
What I expect from a web service. Quality product.
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